Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Proactive Solutions Group Ltd
3rdLineEngineer/IT Support Engineer/Technical Support Engineer. We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team. The 3rdLineEngineer/IT Support … candidate will have strong troubleshooting skills, a passion for problem-solving and the ability to work in a fast-paced, client-focused environment. The 3rdLineEngineer/IT Support Engineer/Technical Support Engineer role requires demonstrating the skills of … a subject matter expert, which means constantly striving to be at the top of your game in the latest Microsoft technologies and methodologies. 3rdLineEngineer/IT Support Engineer/Technical Support Engineer Key Responsibilities: Provide 3rd-linemore »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
Proactive Solutions Group Ltd
3rdLineEngineer/IT Support Engineer/Technical Support Engineer. We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team. The 3rdLineEngineer/IT Support … candidate will have strong troubleshooting skills, a passion for problem-solving and the ability to work in a fast-paced, client-focused environment. The 3rdLineEngineer/IT Support Engineer/Technical Support Engineer role requires demonstrating the skills of … a subject matter expert, which means constantly striving to be at the top of your game in the latest Microsoft technologies and methodologies. 3rdLineEngineer/IT Support Engineer/Technical Support Engineer Key Responsibilities: Provide 3rd-linemore »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: Senior 3rdLine IT Engineer Location: Liverpool Salary: up to £40,000 DOE Work Model: WFH 1/5 days weekly We are currently looking to recruit a Senior 3rdLineEngineer to join our clients growing team in … providing technical assistance to clients via remote networking and site visits around the Liverpool area. Previous MSP experience is highly desired! Responsibilities: To provide 3rdline IT support to clients on site and remotely Provide technical support and engineering for networking infrastructures Design, Implementation and contribute to … sounds like something you would like to do and you have the required experience, then please click the apply button for immediate consideration. Keywords: 3rdLineEngineer, Senior IT Engineer, 2nd Line, IT Support, IT Technician, MSP, Managed Service Provider, 2nd more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
2nd/3rdLine Support Engineer Swindon Up to £37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd/3rdLine Support Engineer with … 30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be a well rounded 2nd/3rdLine Support Engineer with a good knowledge of Servers, Networking, and Configuration. Candidates must be confident with server build and configuration. … join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd/3rdLine Support *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm, 8:30am-5pm, and more »
Birmingham, Hay Mills, West Midlands (County), United Kingdom Hybrid / WFH Options
Proactive Appointments
2nd/3rdline Support Engineer Hybrid We’re recruiting on behalf of a highly respected company looking for an experienced 2nd/3rdLine Support Engineer to join a skilled team responsible for maintaining a robust and secure IT … BAU support and technical project work, requiring a professional with a versatile skill set and a proactive approach. The Role: As a 2nd/3rdLine Support Engineer , you will provide expert technical support and play a key role in implementing, managing, and optimizing infrastructure … control techniques, with experience deploying and managing security solutions. A collaborative approach to mentoring, fostering growth and knowledge sharing within the team. 2nd/3rdline Support Engineer Due to the volume of applications received for positions, it will not be possible to respond to more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Insight Select
3rdLine Support Engineer Milton Keynes Consultancy Up to £45,000 Hybrid Working Overview: Our client, a leading Microsoft consultancy partner, is seeking an experienced 3rdLine Support Engineer to provide advanced technical support and management of complex infrastructure solutions … for server, network, and desktop infrastructure. End-to-end ownership of customer tickets, ensuring a permanent solution is implemented, escalating to a Senior Engineer if required. Manage and work to both internal and customer Service Level Agreements (SLAs), escalating any risks or concerns. Collaborate with other teams to … Up to £45,000 Basic Salary Hybrid Working (2-3 days from home) Bonus Scheme Excellent Benefits Package, including health insurance and pension scheme 3rdLine Support Engineer Milton Keynes Consultancy Up to £45,000 Hybrid Working more »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
CNS IT Limited
IT Support Engineer 2nd/3rdLine Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT … our offices Our engineers have received a pay rise & bonus every year for the last 18 years! IT Support Engineer 2nd/3rdLine - The Role: The role involves the support of a wide range of IT systems, site visits to install equipment and fix … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rdline rated, top level IT Engineer able to face and solve any issue you come across - the ultimate engineer. Future more »
CH1, South Wirral, Cheshire West and Chester, Cheshire, United Kingdom Hybrid / WFH Options
CNS IT Limited
IT Support Engineer 2nd/3rdLine Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT … our offices • Our engineers have received a pay rise & bonus every year for the last 18 years! IT Support Engineer 2nd/3rdLine - The Role: The role involves the support of a wide range of IT systems, site visits to install equipment and fix … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rdline rated, top level IT Engineer able to face and solve any issue you come across - the ultimate engineer. Future more »
Employment Type: Permanent
Salary: £26000 - £40000/annum £26 to £34k, DOE + Bonus & Benefits
Birmingham, England, United Kingdom Hybrid / WFH Options
Franklin Fitch
3rdLine Escalation Engineer | Birmingham | Hybrid | £40,000 Are you an experienced 2nd Line Support Engineer who enjoys working in a fast-paced environment, then this opportunity is for you! I’m currently working with a leading Managed Service Provider based … and skilled IT Support Engineer with experience in both hardware and software. The role involves troubleshooting, configuring, and maintaining software environments for 3rd party clients to ensure smooth and efficient operations. Being a point of escalation for the 2nd Line team. Key Responsibilities: Provide 3rdline support for both hardware (desktops, laptops, servers, printers) and software (operating systems, applications, databases). Troubleshoot and resolve software issues, including repairs, installations, and upgrades. Install, configure, and maintain software applications, ensuring compatibility and optimal performance. Manage user accounts, permissions, and software licensing. Assist with network more »
Newcastle upon Tyne, Tyne & Wear, United Kingdom Hybrid / WFH Options
Latcom plc
3rdLine IT Support Engineer. My client based in Newcastle are looking for a 3rdLine IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rdline role. Client will offer training, pay more »
Employment Type: Permanent
Salary: £35000 - £37000/annum + Training + Progression + Benefits
Middlesbrough, North Yorkshire, United Kingdom Hybrid / WFH Options
83zero Ltd
Role: 3rdLine Infrastructure Engineer Location: Middlesbrough (Hybrid, 2-3 days in the office) Salary: £55,000 to £60,000 per annum 83zero is partnered with a leading SaaS company specializing in construction software solutions. Ranked as the UK's #1 construction-specific software provider … digital transformation. The Role: We are seeking an experienced Infrastructure Engineer to join their IT team. You will be integral in delivering 3rdline IT support, managing live services, and resolving incidents. Additionally, you will support ongoing project initiatives aimed at enhancing and upgrading infrastructure. … Key Responsibilities: Provide 3rdline IT support, managing case workflows and resolving issues alongside internal teams and suppliers. Monitor, troubleshoot, and optimize infrastructure performance using tools like DataDog and Azure Monitor. Implement security best practices including identity and access management (IAM), firewalls, and network security, ensuring compliance more »
Ellesmere Port, England, United Kingdom Hybrid / WFH Options
CNS IT Ltd
IT Support Engineer 2nd/3rdLine Location : Chester, CH1 6LT Salary : £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract : Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT … our offices • Our engineers have received a pay rise & bonus every year for the last 18 years! IT Support Engineer 2nd/3rdLine - The Role : The role involves the support of a wide range of IT systems, site visits to install equipment and fix … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rdline rated, top level IT Engineer able to face and solve any issue you come across – the ultimate engineer. Future more »
Ledbury, Herefordshire, United Kingdom Hybrid / WFH Options
In Technology Group
Title: 2nd Line NOC Engineer Location: Ledbury, UK (remote) Position Type: Full-Time Salary: £40,000 - £50,000+ DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We … pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will … exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rdline support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide more »
Employment Type: Permanent
Salary: £40000 - £50000/annum Hybrid working, Health & Dental, Par
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine IT Support Engineer - Bridgend - £45,000 + Unbelievable Benefits! Role : 3rdLine IT Support Engineer Location : Bridgend Salary : £35,000 - £45,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best more »
South Glamorgan, United Kingdom Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 3rdLineEngineerEngineer on behalf of our client based in South Wales. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be more »
Skelmersdale, Lancashire, North West, United Kingdom Hybrid / WFH Options
Coaction Recruitment Limited
rd Line Support Engineer £30,000 to £35,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. Our key client, a leading IT support and solutions provider, are looking for a 3 rd Line Support Engineer to join their high-performing service desk team on a permanent basis. The 3 rd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The successful … rd Line Support Engineer will be responsible for troubleshooting and resolving complex technical issues, so this position will suit an engineer with a high level of skill across a broad range of technologies. The 3 rd Line Support Engineer will more »
Bridgend, Wales, United Kingdom Hybrid / WFH Options
The Growth Consultants
Our client is an IT Managed Service Provider, specialising in Cloud Technologies, IT Infrastructure and Cyber Security. About the 3rdLine Support role. As 3rdLine Support you would have the following responsibilities. Troubleshooting and resolving incidents passed from 1st & 2nd line Working with internal, external stakeholders and 3rd parties to provide solid incident management resolutions Progressing all incidents in a timely manner to ensure SLA’s are met Tracking of all incidents and escalation and closure of incidents on confirmation from the customer of successful resolution Installation and … configuration of IT hardware and software User account support What are they looking for. Previous experience working at 2nd line as a minimum for a Managed Service Provider Experience working with Windows Server & Windows 10 Good working knowledge of O365 Knowledge and experience of WAN/LAN technologies more »
Shrewsbury, Shropshire, United Kingdom Hybrid / WFH Options
Connect2TalentSolutions
Connect2Talent Solutions are currently recruiting a 3rdLine Systems Engineer on behalf of our client in Shrewsbury. It is a permanent position with hybrid working arrangements. It is essential that you have a broad range of knowledge and skills but are able to specialise in … infrastructure availability. To collaborate with software developers to ensure that new system components integrate and are compatible with the infrastructure. To provide 2nd and 3rdline support to identify, diagnose and resolve recurring and escalated incident support issues. To manage vendor relationships when dealing with operational issues more »
Chorleywood, Hertfordshire, United Kingdom Hybrid / WFH Options
Maxnett
2nd/3rdLine IT Support Engineer | Chorleywood, Herts | Full Time | £28,000 to £45,000 per year Our client is a small but well-established Managed Service Provider delivering a comprehensive range of outsourced IT services to all types of organisations. The business is … What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR. more »
Whiteley, Hampshire, Segensworth, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Do you have a minimum of 3 years working for an MSP? Are you experienced with complex 3rdline support queries? We're looking for a senior support engineer to join our growing team. As a member of the technical operations team, you will play … knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with our customers. Job responsibilities: Provide 3rd level technical support to customers, resolving complex hardware and software issues and reducing reoccurring incidents. Collaborate with, and mentor junior members of the service more »