Customer Insight Analyst
- Hiring Organisation
- 17918
- Location
- Bristol, Gloucestershire, United Kingdom
Description The Customer Insight Analyst plays a key role in bringing the voice of the customer into decision-making across Motability Operations. Working across the Voice of Customer (VoC) programme, you will combine data analysis and customer research to generate actionable insights that inform business … with Customer Experience (CX), Product, Marketing, and Data teams, as well as senior stakeholders and external agencies. Alongside the Research Manager, you will ensure insight is clear, accessible, and drives meaningful change. Analyse quantitative and qualitative customer data to identify trends, patterns, and opportunities Generate actionable ...