Customer Engagement Jobs in the UK excluding London

76 to 100 of 170 Customer Engagement Jobs in the UK excluding London

Senior Manager - Digital Product Management - Global Accounts Receivable

Burgess Hill, West Sussex, United Kingdom
American Express
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like … The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed … to market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable.We are looking for a talented and driven Digital Product Manager to help lead the transformation of Account Receivable capabilities for the Core Card Platforms, helping us build our next generation more »
Salary: £ 70 K
Posted:

Partner Development Manager

Brighton, England, United Kingdom
Cloud9 Insight
at all levels of seniority. A commitment to embodying and championing company values as a brand ambassador. Experience Preferred: Good understanding of Dynamics 365 Customer Engagement Solutions and a track record of customer success stories. If you're ready to embark on an exciting journey of partnership more »
Posted:

IT Applications Engineer

Glenrothes, Fife, Scotland, United Kingdom
Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Act as the application Subject Matter Expert with a particular focus more »
Employment Type: Permanent
Posted:

IT Applications Engineer

Harlow, London, United Kingdom
Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Act as the application Subject Matter Expert with a particular focus more »
Employment Type: Permanent
Posted:

Sector Support Account Manager

Exeter, Devon, South West, United Kingdom
Hybrid / WFH Options
Met Office
keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise You will manage and further develop strong, mutually beneficial customer and stakeholder relationships within the Environment and Energy sector while delivering profitable revenue through meeting specific customer needs. Your key duties The Sector … accounts, leading for example, on renewal of accounts; agreement of MoUs, Collaboration Agreements and contracts, renegotiating deliverables, and contract variations; and timely invoicing and customer reporting. Provide support to the Business Manager for operational plan management. To be able to work across the Environment and Energy team and be … deployed to work on specific tasks or projects based on business needs. Ensure conformity to engagement and business processes to ensure consistent delivery to customer and appropriate business management information is maintained. The post holder will be required to travel both nationally and internationally. Why join us Our more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Dynamics 365 Support Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Hireful
Are you a specialist in supporting Microsoft Dynamics 365 across Customer engagement and Finance and operations? If so, we have a fantastic opportunity for a support minded, customer focussed individual to join our IT department as a Dynamics 365 Support Engineer. You will bring expertise across supporting … and problem-solving Dynamics 356 applications, together with a strong customer service personality. Role: Dynamics 365 Support Engineer , Microsoft Dynamics 365 Support Location: Milton Keynes – Hybrid working is in place , we would like to welcome you to work in the office 3 days a week. Salary: £40k-£50k base more »
Employment Type: Permanent, Work From Home
Salary: £40k-£50k base depending on experience, 25 Days holiday rising to 30,
Posted:

Applications Support Engineer

Glenrothes, Fife, Scotland, United Kingdom
Hybrid / WFH Options
Raytheon
Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Regular software maintenance, performance tuning and patching, including some periodic monthly more »
Employment Type: Permanent, Work From Home
Posted:

Applications Support Engineer

Harlow, London, United Kingdom
Hybrid / WFH Options
Raytheon
Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Regular software maintenance, performance tuning and patching, including some periodic monthly more »
Employment Type: Permanent, Work From Home
Posted:

Solutions Architect

Birmingham, England, United Kingdom
Uniting Cloud
with a PM and BA. The business is a well known and respected retailer. They are a big brand name, leading their industry in customer engagement and rapidly developing a successful blend of physical and digital interactions. We are looking for Solution finders - experienced Digital Solution Architects with … a good understanding of retail, e-commerce, supply chain, logistics and customer service channels. The technology and skills required Understanding of Architectural Frameworks (e.g. TOGAF) Cloud technologies – IaaS, PaaS, SaaS (in any public cloud) Microsoft Azure such as Logic App, Functions, Data Factory, Event Grid, Microservice, APIs, Power Apps … and Office 365 Integration patterns (API’s, Microservices etc) Tooling (Postman, Swagger, VS Code) APTOS ePOS SAP Ecommerce (Sales Force Commerce Cloud) Customer Services (Sales Force Service Cloud) Payment (Ecommerce, Card Present, Credit Agreements, Gift Cards) Supply Chain (Infor, Manhattan etc) Work Force management (e.g. Day Force) Database Technologies more »
Posted:

Software Team Lead

Lymington, Hampshire, United Kingdom
Jigsaw Specialist Recruitment
Development: Ensure all team members have the correct level of skills and knowledge. Technical Reviews: Actively participate in technical reviews, ensuring the highest standards. Customer Engagement: Respond appropriately to customer demands, ensuring satisfaction and addressing any issues. Ideal Candidate Profile: Experience: Minimum 4 years in an engineering more »
Employment Type: Permanent
Salary: £80000/annum
Posted:

Service Desk Analyst

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and … training and advice via phone, email, walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication … channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for customer engagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services more »
Employment Type: Permanent
Salary: £24,000
Posted:

Administrator

Nottingham, United Kingdom
Nottingham University Hospitals NHS Trusts
Coordinators, ensure that administration activities are efficient and effective across DREEAM. Contribute to the redesign of relevant processes to maximise efficiency and learner/customer experience. Utilise our digital systems (following training) to support the planning, scheduling, delivery, and reporting of our high-quality education to our learners and … the shift. Where appropriate, inform other team members as part of our DREEAM escalation procedure. Ensure the provision of a prompt, responsive and professional customer engagement service via phone, email, our case management system (Dynamics 365) and Social Media channels. Escalating queries and concerns as required to other … programmes, e.g. Microsoft Office especially Outlook, Word, Excel, and PowerPoint. Previous experience of taking minutes of meetings and transcribing notes accurately and efficiently. Previous Customer Service-related experience. Desirable Evidence of working in an education environment. Previous experience of working with relevant digital systems e.g. CELCAT. Communication and Relationship more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

International Coordinator (French and/or Spanish)

Croydon, Surrey, South East, United Kingdom
Workforce
seeking an International Coordinator to manage our repatriation services globally. This role requires a professional who combines efficiency with empathy to understand and meet customer needs effectively. Responsibilities: Communicate with customers via phone, providing empathetic and professional support for enquiries, invoice issues, and complaints. Accurately enter and manage customer data in our system, ensuring complete and accurate information. Resolve customer issues through detailed research and follow-up. Upsell our services and products to enhance customer engagement and satisfaction. Efficiently direct calls to appropriate staff as necessary. Represent the company at various events like exhibitions, chamber more »
Employment Type: Permanent
Salary: £26,000
Posted:

Vendor Alliance Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Chess
the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customer engagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential … demonstrations Deliver Proof of Concepts (POC) Provide first-line technical support for software evaluations and/or pilot projects Support at external and internal customer facing events for all Chess Group Companies. Create internal software requests and POC implementation plans and monitor the approval process Monitor accurate and correct more »
Posted:

Senior Business Development Manager

Derby, England, United Kingdom
Data Clarity Limited
sales strategies. This is a hands on role and as a Business Development Manager, you will play a pivotal role in driving brand awareness, customer acquisition, and revenue growth for our SaaS products. Your focus will be solely on onboarding and managing new business pipelines. JOB DESCRIPTION At Data … and Reporting: Monitor sales performance metrics, track pipeline development, and generate regular reports to senior management on sales forecasts, trends, and key insights. 7. Customer Engagement: Engage proactively with customers to understand their unique needs, pain points, and business challenges, and tailor our SaaS data offerings to address more »
Posted:

SIMS Consultant

Wiltshire, United Kingdom
Confidential
month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their more »
Posted:

SIMS Consultant

South West, United Kingdom
PARENTPAY LIMITED
month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their more »
Employment Type: Contract
Posted:

Digital Product Owner

Birmingham, Short Heath, West Midlands (County), United Kingdom
Hybrid / WFH Options
SF Recruitment
working closely with the SMT and innovation team to convert market leading innovations in financial accessibility into MVP's. With a background in developing customer facing, cloud hosted software products this Product Manager will be responsible for the analysis of the company's existing customer engagement and … an autonomous, knowledge share driven environment. This Digital Product Owner based near Birmingham should have most of the following key skills: - Demonstrable experience delivering customer facing digital products (ideally in financial services) - Experience working with technical stakeholders to deliver projects - Experience writing robust, scalable user stories - Experience creating product … company with excellent progression opportunities then please click apply now to be considered. Digital Product Owner £75,000 - £85,000 Product, user stories, stakeholder engagement, agile, roadmaps, Financial services more »
Employment Type: Permanent
Salary: £75000 - £85000/annum Great benefits & progression
Posted:

Sales Development Representative (SDR)

Stockport, England, United Kingdom
Shopblocks
potential clients. Your primary focus will be on lead generation, qualification, and collaboration with both the sales and marketing teams to ensure a seamless customer journey. Responsibilities: Lead Generation: Conduct thorough research to identify potential clients and generate high-quality leads for the sales team. Utilise various prospecting methods … ensure a smooth handoff of qualified leads for further engagement. Database Management: Maintain accurate and up-to-date records of all prospecting activities and customer interactions in the CRM system. Regularly clean and update the prospect database to ensure data integrity and improve targeting for future outreach. Communication and … Requirements: 1+ years of experience in sales, business development, or a related field High energy and a results-driven mindset Ability to deliver proactive customer engagement and support Detail-oriented with the ability to spot opportunities and follow through Excellent written and verbal communication and interpersonal skills Strong more »
Posted:

Applications Development Engineer

Liverpool, England, United Kingdom
Torque Consulting
components to enhance our products. Software Development: Develop and test embedded software and user interfaces. Data Collection: Perform performance characterization and collect critical data. Customer Engagement: Conduct industry trials, product demos, and provide on-site customer training and troubleshooting. Compliance and Safety: Ensure all work meets engineering … Engineering Experience: Minimum of 1 year as an Electronic Engineer Minimum of 1 year in automation Desirable: Experience in the vacuum engineering industry and customer-facing roles Skills and Aptitudes: High proficiency in IT systems Innovative design thinking Attention to detail and strong problem-solving skills Solution-driven mindset more »
Posted:

Omnichannel Marketing Manager - Ecommerce

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
CV Screen Ltd
products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of circa £40,000 DOE, this is a brilliant opportunity … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Digital Marketing Manager - Ecommerce

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
CV Screen Ltd
products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of up to £40,000 DOE, this is a brilliant … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Head of Digital

Derby, Derbyshire, East Midlands, United Kingdom
Forward Role
Role Overview: The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels. This is a business critical role … office. Key Responsibilities: Develop and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps … and customer portals. Lead and develop the digital team, fostering a culture of collaboration and continuous learning Ensure data security and comply with regulators Stay abreast of emerging technology and industry trends Qualifications and skills: Experience in a senior digital leadership roles in a regulated environment Strong knowledge of more »
Employment Type: Permanent
Salary: £95,000
Posted:

Senior Engineer - Infrastructure

Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
an experienced dedicated team of engineers within our Rail Division, with the opportunity to work on some exciting large-scale projects. Working with the customer engagement during the Infrastructure implementation and testing phases, you will manage engineers tasks and work on a given project to ensure Implementation and more »
Employment Type: Permanent
Posted:

Technical Sales Support

Liverpool, Merseyside, North West, United Kingdom
Silven Recruitment Ltd
presentation skills to effectively convey technical information. Strong organizational abilities to manage multiple tasks and priorities effectively. Flexibility to travel for field sales and customer engagements. Salary: Competitive salary ranging from £39,000 to £45,000 per annum, depending on experience and qualifications. If you possess a blend of more »
Employment Type: Permanent
Salary: £39,000
Posted:
Customer Engagement
the UK excluding London
10th Percentile
£28,500
25th Percentile
£32,500
Median
£47,500
75th Percentile
£61,250
90th Percentile
£77,500