Professional Services Engineer - Genesys Cloud Exciting opportunity to join a rapidly expanding CCaaS provider as a Design & Deployment Engineer in the Professional Services team. This is an innovative company utilising open source technology, leading the way with hosted telephony, Asterisk PBX, CCaaS solutions & AI. They are winning contracts hand-over more »
Reigate, England, United Kingdom Hybrid / WFH Options
Synapri
Java frameworks to build strong back-end solutions. Use React for front-end development to create intuitive and responsive user interfaces. Integrate and manage Genesys solutions to enhance customer service capabilities. Environment Management: Handle Azure environment management, ensuring optimal performance and scalability. Facilitate the transition of solutions from on-premises … experience with ideally Marketing Automation 365 and API Management. Proficiency in C# or Java frameworks, with a preference for experience in React. Knowledge of Genesys integration and Azure environment management. Strong understanding of B2C digital transactions and complex customer journeys. Background in industries with well-defined customer groups is highly more »
Leicester, England, United Kingdom Hybrid / WFH Options
Next
of data visualisation tools and methods such as Power BI or Tableau. Planning and Forecasting experience. Preferable Experience of working with Aspect EWFM or Genesys WFM. Understanding of Database Systems, with SQL knowledge preferably. Experience of working in a digital environment (social media, web chat, email) alongside inbound/outbound more »
committed to creating opportunities for accelerated progression for those looking to enter the civilian job market. This is an opportunity to work as a Genesys Designer for a leading telecommunications company based in Bristol. You will typically work on designs and deliveries for our customers. You could be asked to … either:- Networking - SD-WAN, LAN, Edge, Wireless, Meraki, F5 Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications Contact Centre solutions - Genesys Cloud, Genesys Engage, Avaya Contact Centre, Avaya CS1000, Contact Centre Next Generation, Cisco Contact Centre, Cisco Webex The practitioner will be expected to have a more »
of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be an advantage but are not essential Analytical and naturally inquisitive with good questioning skills and good attention to … learned Automotive and/or insurance experience is beneficial but not essential Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be an advantage but are not essential Analytical and naturally inquisitive with good questioning skills and good attention to more »
Job description - IT infrastructure and Cyber Security Analyst Reports to: IT Operations Infrastructure Team Leader Department: Information Technology The Infrastructure Team requires an additional Infrastructure Engineer to join their ranks. The role requires someone who holds a wide-ranging technical more »
