Swadlincote, Derbyshire, East Midlands, United Kingdom
Pertemps Burton Commercial
Pertemps are looking for a dynamicSales SupportAnalyst to join our successful client based in Swadlincote on a full time permanent basis to support the Sales team. The Sales SupportAnalyst will be responsible for gathering, analysing, and interpreting data to support the organisation. more »
2nd Line SupportAnalyst Northwich Hybrid (2 days from home, 3 days onsite) Full UK Driving Licence Required One of our clients are looking for an experienced 2nd line supportanalyst to join the team. The Client are looking for someone who has worked with smaller … s. Procure and deploy laptop/desktop and mobile devices according to group standards, ensuring devices are registered appropriately within group platforms Install, configure, support and troubleshoot software application and services including Windows platforms, Microsoft Office 365, Internet Browsers, Terminal Services, backup software, Process request for Starters, Leavers and … request fulfilment - particularly on user start/account creation and delivery of IT devices) Knowledge and Skills Excellent knowledge of Digital Workplace technologies and support activities - Windows, Office 365, Active Directory user and group administration, Mobile/Intune If intrested can you please apply or get in touch at more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Mobilus Limited
is an organisation that operates within the retail sector based in High Wycombe. They are currently looking to hire a 1 st Line Retail SupportAnalyst to join their expanding Helpdesk team. The main purpose of the role is to provide excellent technical support, customer service and … advice on all in-store technology related issues. In this exciting role, the IT SupportAnalyst will provide technical support to European and UK clients, DA, Field Consultants and store staff via phone or email as a first point of contact, whilst following SLAs and escalating complex … Keeping up to date with information on new promotions, technology changes, ongoing major incidents, and software updates. Escalating trending issues reported to the technical support desk during calls to senior team members and the Senior Technical Lead. The ideal candidate will have experience of working in a busy retail more »
CH5, Garden City, County of Flintshire, Clwyd, United Kingdom
Proactive Personnel Ltd
Proactive Personnel are working with a well-established manufacturing business to recruit for a Senior IT SupportAnalyst to join their International Infrastructure Services team on a full time, permanent basis. The Senior IT SupportAnalyst will be responsible for overseeing a wide variety of analytical … and technical assignments offering both IT operational support to users across the business and also working on projects. Duties: Analyse complex technical systems to identify areas for improvement and optimisation & developing strategies to enhance system functionality and performance. Providing day to day IT support for existing infrastructure services … users. Working on projects leading to the development and deployment of new infrastructure services or EOL activities. Travel across sites to offer on-site support when required. Working closely with the IT Manager to offer support to the team. Requirements: 5 years working within a similar role, ideally more »
Our client is looking for a Software SupportAnalyst to join their team on a fixed-term contract. It is an exciting opportunity for an innovative, flexible candidate with a strong interest in IT software applications. You will provide support to customers, both with technical and functional … help. This is a 10-month, fixed term contract. Our client is looking for a Software SupportAnalyst to join their team on a fixed-term contract. It is an exciting opportunity for an innovative, flexible candidate with a strong interest in IT software applications. You will provide … support to customers, both with technical and functional help. This is a 10-month, fixed term contract. Key Responsibilities: Investigate and resolve reported issues Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards. Work with customers in reproducing more »
Job Description Application SupportAnalyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application SupportAnalyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day operational support for … will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio … to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide more »
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT SupportAnalyst to be the first point of contact for users. As the IT SupportAnalyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You … be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
GCS Ltd
Job Title: MSCRM SupportAnalyst Location: Reading - Fully Remote (Full-Time) About Us: We're in search of an experienced SupportAnalyst to bolster our technical team. In this role, you will play a vital part in delivering top-notch support for our Dynamics … primary point of contact for client requests and issues, you will be instrumental in ensuring their swift resolution. Key Responsibilities: Helpdesk Expertise: Extend your support expertise to both clients and our CRM team. Issue Oversight: Effectively manage and advance client support requests, maintaining meticulous documentation of issues and more »
Wolverhampton, West Midlands (County), United Kingdom
Ansaldo Nuclear Limited
meet the eligibility to gain Security Clearance. Further information on the eligibility criteria for Security Clearance on the United Kingdom Security Vetting website. IT SupportAnalyst - Role Purpose This is a fantastic opportunity for an IT Support Analyst. Working with the latest technologies, we offer the opportunity … team provide a service that is critical for the smooth and efficient operation of the business on a day to day basis, by providing support for all IT systems and services for all UK staff, spread currently over two sites (Wolverhampton and Risley). The IT supportanalyst … the business, professionalism and attention to detail are key skills for the role. Key Activities/Decision Areas Act as the first-line of support for all IT issues and queries Maintain the knowledge, experience and expertise in order to ensure excellent customer service Capable of troubleshooting the full more »
3rd line IT SupportAnalyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT SupportAnalyst … d be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. As a 3rd line technician you'll be involved in troubleshooting some of the more advanced IT support issues more »
West Midlands, United Kingdom Hybrid / WFH Options
Nigel Frank International
MS Dynamics (D365 CE/Power Platform) - SupportAnalyst - Salary up to £50,000 (plus package) - MS Partner - Fully remote A market leader in innovation and digital technology is growing their Dynamics team ahead of an exciting pipeline of projects. As a D365 SupportAnalyst, you … will work the latest technologies deliver to application support services to customers (including break/fix support, system changes/improvements, system administration, and consultancy/training). You'll join a team of smart, engaging customer-centric rofessionals, and you'll continue your professional development in an more »
Job Description Infrastructure Network SupportAnalyst We are looking for an experienced Network and Infrastructure SupportAnalyst with at least 5 to 7 years solid hands-on expertise. Must be able to technically as well as manage all the day to day tasks as part of more »
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
SRG
An exciting opportunity has arisen to join a world-leading pharmaceutical organisation! SRG is seeking a graduate BTS SupportAnalyst for our client. If you're currently studying or have recently graduated in Computer Science/IT/Business Computing, this could be the opportunity for you. Initially … is based out of offices in Maidenhead on a hybrid working arrangement of 3 days on site after a qualifying period. As a BTS SupportAnalyst, you will actively support the Business Technology Solutions, Office of Ethics and Compliance, and Documentation Center teams. You will be responsible … for coordinating deployment activities for the UK business teams on the Veeva platform and the Master approval tool. Providing first-line support to users where accuracy, pace, and responsiveness are key. This work will provide an excellent opportunity to gain insights into the organization's structure, giving exposure to more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
GCS Ltd
JOB TITLE: MS CRM SupportAnalyst Type: Permanent Job Purpose: We are looking for an experienced Microsoft Dynamics CRM SupportAnalyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. This position … is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid technical aptitude … of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine more »
Team Valley Trading Estate, Gateshead, Tyne and Wear, England
Kerridge Commercial Systems
The SupportAnalyst Apprentice role is to provide assistance to customers on issues within the trade component of the system as this has a direct impact on their business. Business operations that the K8 system supports include sales, buying, inventory control, warehousing, delivery management and data analytics, to … name a few. Role Key Responsibilities: Support customers with problems and queries relating to the KCS application software Accurately resolve problems using investigative and analytical skills Identify and replicate problems that require a software change by Development Work as part of the Support team Work with other departments … undertaken Regularly updating customers regarding the status of their calls Effectively handling complaints and call escalation requests form customers Identifying calls that are not support calls and dealing with these following the correct procedures, for example after sales calls, chargeable support calls, modification and system change requests Continually more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
York, England, United Kingdom Hybrid / WFH Options
Candour Solutions
Infrastructure SupportAnalyst – York (outskirts – hybrid/remote) #TeamCandour have been retained to source an additional Infrastructure SupportAnalyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid/remote basis. One of favourite … the recent project work they’ve won. Curious? Then read on….. So firstly the key technical skills: · Demonstrable experience in an IT infrastructure support or similar role. · Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) · VMWare (vCenter, ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting … occur. · Implement IT equipment and services, working with various teams within the organization. · Create, maintain and improve technical documentation. · Provide day-to-day IT support to the business were required. · Completing administrative tasks, acknowledging events, checking security logs, logging, and progressing change requests. If you’re looking to find more »
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * *Salary up to £45,000* Are you a dynamic and driven individual with a passion for technology and problem-solving … We're on the lookout for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
Grantham, England, United Kingdom Hybrid / WFH Options
Redimeer
We are looking to hire a Service Desk/SupportAnalyst for a well-established Information Technology Services and Solutions company. the company develops applications for the banking industry and then migrating to a full IT services organisation. As a Service Desk/SupportAnalyst, you … skills Experience in administering and supporting the latest Microsoft technologies. Troubleshooting skills with Microsoft Office issues (2003 and onwards) The ability to help and support all versions of Windows desktops. Knowledge of Active Directory, M365, Azure AD Knowledge of ITIL Specifically, you will: Provide efficient and effective customer service … culture On-site parking Work from home Job Type: Permanent Pay: up to £30k per annum Schedule: Monday to Friday on Site Experience: Technical support: 3 years (preferred) Azure AD: 2 years (preferred) Microsoft Office 365: 2 years (preferred) Active Directory: 2 years (preferred) Work Location: Grantham more »
IT SupportAnalyst - Entry Level/Junior Position - Derby Fantastic opportunity for someone looking for their first opportunity in IT Support! Salary up to 25k plus excellent benefits The role will be on-site near Derby, your own transport is required for this role (limited public transport … to internal users who need assistance with their IT Hardware & Software. Working with the wider team, you will be responsible for providing initial technical support for any IT related issues. Ideally you will have a real passion to work in IT, particularly supporting end users - since there is excellent … re interested in finding out more, please apply and your application will be reviewed by the Technology Recruitment team at Investigo! Entry Level IT SupportAnalyst - Derby more »
Desktop SupportAnalyst - Warrington - Up to £35k p.a + Benefits and Development! Salary: Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a Desktop SupportAnalyst to join its fantastic growing team. Ideal … candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) This is an excellent opportunity to join a leading organisation to grow, develop more »
We are looking for a 2nd Line Service SupportAnalyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible … a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2nd Line Service SupportAnalyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Ashdown Group
This is an exciting opportunity for a CRM Support Administrator to join a leading finance firm in the Northampton area. This role is paying £35,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM systemsupporting a large number of … internal users across Sales & Marketing. The ideal candidate with have solid CRM support experience, ideally working with SQL & JavaScript, and be familiar with customer journeys & automation workflows. As a CRM supportanalyst/CRM super useryou will be familiar with: Creating & managing users & permissions Managing CRM Best … role is based in Northampton and is paying up to £35,000 + bonus (circa 10% discretionary). If you are an experienced CRM supportanalyst, CRM administrator or CRM super user, and you are looking for a new challenge please send me your CV immediately. more »
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a SupportAnalyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful SupportAnalyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »