IT Support | 1st/2nd Line | Technical Support | IT Technician Purpose of Job To provide all aspects of internal IT Support for continuation of business operations and proactive monitoring and maintenance of systems. The business is a growing organisation who will offer great training and development. … Responsibilities Provide IT and networking support to all staff for both hardware and applications. Liaise with external support, partners, and contractors where necessary. Monitor core systems function and report findings or action resolution as applicable by level of experience. Identifying when a knowledge gap exists, and recommending training more »
We have an excellent opportunity for an IT Support Field Technician to join our client in Chessington, Surrey. My client is extremely keen on having motivated employees keen to progress in their careers and learn new technologies. The IT Support Field Technician will be based at … my client’s office in Chessington. You will also be required to visit customer’s offices. IT Support Field Technician - Key Duties: To maintain, update & support various ICT networks Provide support for the servers & associated routines & to provide hardware & software support for workstations Monitor the … open source software (if needed) Further maintain & develop all parts of clients’ ICT systems The ability to manage small to medium sized projects IT Support Field Technician - Summary of Requirements Technical Skill Requirements: (not all are essential!) Operational knowledge of ICT hardware & software & the integration of the two more »
Historic Royal Palaces, Hampton Court Palace, East Molesey, England
HISTORIC ROYAL PALACES
on varied shifts, some of which will involve working unsociable hours: Design, install, and operate a wide range of audiovisual equipment configurations Provide unguided support and technical management of events Design integrated audiovisual systems in line with specific requirements and the project environment Training Level 5 Audiovisual Apprenticeship Standard … www.AVIXA.org/CTS. Please note, that professional certification bodies may have additional experience, examination, or other requirements to become certified. Progression to an Audiovisual Technician Apprenticeship Standard Audiovisual technician (level 5) Training Provider MIDDLESBROUGH COLLEGE Working Week May work evenings and weekends (exact shifts to be confirmed) Expected more »
2A Chatsworth House, Prime Business Centre, Aspen Drive, Spondon, Derby, England
ALKA IT SERVICES LIMITED
IT is looking to add another apprentice to their team! This role will offer lots of exposure to hardware, as well as providing technical support to Alka's customers, so it's important that you have a keen interest in tech and great customer service skills! Role Roles and … Responsibilities will include but not be limited to: 1st line support through the IT helpdesk Diagnosing IT issues with customers using remote access tools Setting up and configuring hardware Using administration skills to log ticket updates accordingly Providing exceptional customer service PC repairs and fault finding Opportunity to offer … IT support on client sites Develop skills in Cloud Computing and Networks Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship, on either the Network Technician or the SupportTechnician pathway You will receive blended training, which includes weekly more »
Join Our Team as an Operational SupportTechnician! Are you passionate about operational excellence and ready to take on a pivotal role in a dynamic environment? Our client, a leading company in the heart of a bustling city in Liverpool, is seeking a talented Operational SupportTechnician to join their dedicated team. Responsibilities: Provide hands-on operational support, ensuring the smooth running of essential processes. Troubleshoot and resolve technical issues promptly to minimize downtime. Conduct routine maintenance tasks to uphold operational efficiency. Collaborate with cross-functional teams to implement process improvements. Adhere to safety protocols … re ready to make an impact and advance your career in operations, apply now to join our client's dynamic team as an Operational SupportTechnicianmore »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Ingeus
Digital SupportTechnician Hybrid Working - Birmingham Head Office Competitive Salary You will play a crucial role for the business by proactively receiving, owning, prioritising, documenting, and resolving customer inquiries within SLA, ensuring an ongoing high-quality service is delivered, and making sure problems are appropriately escalated when necessary. … What you will be doing as our Digital SupportTechnician: Provide support and diagnosis of customer queries via email, telephone, and in-person or by agreed ITSM Tools (Service Now) Monitor ticket reports and follow up on escalation with relevant Service Now support groups to ensure … tickets are resolved in a timely manner and that the customer is kept informed until incident and request resolution Deliver and support an effective and efficient call handling capability that makes best use of technology and knowledge to respond to customer needs. Contribute to delivering effective service reporting for more »
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Corriculo Ltd
SQL Technician, Project Support Engineer, Lincoln, COR5762 If you're career-driven with aspirations to work in Technology and Project Management, and a drive to learn experts then this could be the opportunity for you! The Role As a SQL Technician/Project Support Engineer you … need. You will use your technical knowledge of SQL (in particular), and awareness of the development process to help manage the process and provide support to external customers. The Company The SQL Technician/Project Support Engineer will join a leading Software House. The SQL Technician/Project Support Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. The role is hybrid remote, with two days a week from the company's Lincoln office. What's required? The ideal candidate will have some of the following; A technical more »
Role: As an 2nd Line Engineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical support and troubleshooting for staff and students. The role involves managing and maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal performance … and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be conducting training sessions to enhance users proficiency with Office 365 tools and maintain documentation for IT … performance Configure and manage user accounts and permissions within Office 365 and other systems Perform regular systems backups and disaster recovery operations Provide technical support for hardware issues and conduct routine maintenance and updates Collaborate with vendors and external partners for advanced troubleshooting and procurement of new technologies Represent more »
IT SupportTechnician Stockport £200 Per Day Contract ShortList Recruitment has an excellent opportunity for an experienced IT SupportTechnician to join a market-leading business based in Stockport on a 3-month contract. The IT SupportTechnician will provide support to end … users taking calls, raising tickets and offering first-line support, escalating to 2nd line where necessary. Key skills: Active Directory Office 365 administration Excellent communication skills Experience on an IT Helpdesk Technically minded Outstanding customer service skills The IT SupportTechnician will receive a daily rate of … up to £200 and there is an immediate start available. The IT SupportTechnician role is office based in Stockport and is commutable from Manchester, Cheadle, Wythenshawe, Wilmslow and Marple. If you are interested in this role APPLY NOW more »
IT SupportTechnician – Peterborough Type of employment: permanent Salary: £30,000-£40,000 Location: Peterborough (full-time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an IT supporttechnician or Service Desk Analyst? Are you passionate … about helping people and offering them support to resolve their IT issues. Would you like to work as part of a small internal IT department where the workload is hugely varied? If so, this may very well be the opportunity for you’ve been waiting to find. As you … will have gathered by now we are currently recruiting for IT supporttechnician to join one of our well-established Peterborough based clients. What are we looking for? experience working in an IT support role knowledge of operating system software, applications and hardware components would be ideal more »
Are you an experienced 2nd Line IT SupportTechnician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 2nd Line IT SupportTechnician, you'll play a crucial role in their Managed … Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support across Microsoft desktops, servers, Microsoft 365, and Azure … keeping you at the cutting edge of IT knowledge. 2. Positive Work Culture Supportive Environment - Join a high-paced, dynamic team where collaboration and support are at the core of our work culture. Flexibility and Care – a company culture which recognises the importance of work-life balance and offer more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Neighbourly
Job title: IT SupportTechnician Contract hours: 37.5 hours/week, Mon-Fri between the hours of 8 am and 6 pm Location: Bristol Line Manager: Operations and Optimisation Lead Job Description Neighbourly is a multi-award-winning community investment platform that helps companies make a positive measurable … corporate partners with thousands of vetted local good causes, facilitating the donation of surplus products (e.g. food), employee volunteering programmes and provision of financial support (e.g. grants), all in one place. Our technology helps drive operational efficiency, promote employee engagement and foster wellbeing by providing data and insights that … and create a discoverable legacy of giving, helping to enhance brand reputation and build positive community relations. We’re looking for an outstanding IT SupportTechnician who combines technical knowledge and experience specifically in the Cloud and Google Workspace. We are also looking for an individual with a more »
Preston, England, United Kingdom Hybrid / WFH Options
In Technology Group
Role: IT SupportTechnician Location: Preston Hybrid: 3 days in office per week Salary: £24,000 About the company We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives … to maintain a collaborative and supportive work environment. We are seeking an experienced IT SupportTechnician to join their dynamic team on an 18-month fixed-term contract , with a view to go permanent. The role will primarily be based at their head office in Preston, with the … flexibility of hybrid working and occasional travel to other offices. Responsibilities/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and keeping more »
Role: Returns and customer supportTechnician Location: Tadworth, Surrey - fully onsite role Salary: £27,000 - £33,000 ** This role is exclusive to PeopleSource so you MUST apply for this role via this advert** This is an exciting opportunity within our customer technical support team to join our … to customers and reporting KPI’s to the business. The role will work across Product Management, Engineering and Operational teams to provide world-class support to our customers. Principal Accountabilities Ensuring goods are processed promptly as they arrive Test and identify any faults and provide feedback to business to more »
of technology vendor relationships equips us with deeper expertise, enabling us to deliver the best solutions. The Role You will provide first-line technical support to our internal employees and contractors. You will be providing both remote and in-person support with IT equipment and associated software, you … ll regularly interact with all members of the Company, including one-on-one time with our Owners and Directors. Career Growth As an IT SupportTechnician, you will gain a comprehensive understanding of our IT infrastructure, systems, and processes. This foundational knowledge, coupled with on-the-job training … Responding to software or hardware queries via email, IM or phone, ensuring a positive interaction with employees Escalating issues, to the relevant team members. Support in the undertaking of specific projects as instructed by the IT Team Facilitating the upgrade or roll out of new equipment. Skills and Attributes more »
We're searching for a friendly and ambitious 1st Line SupportTechnician to join our client's growing team. Perks: £27 - £32k DOE Performance bonus Training opportunities Frequent team social eventsYour Role: Be the first point of contact for customer inquiries, ensuring top-notch service Build strong relationships more »
Venesky-Brown’s client, a public sector organisation with various locations across Wales, is currently looking to recruit 4 x IT Support Technicians for initial 6 month contracts on a rate of £130/day (Inside of IR35). These roles will be based onsite in Swansea, Cardiff, and … giving a range of evaluated options and solutions. - Investigate, diagnose, and resolve faults/problems from internal/external stakeholders to a satisfactory conclusion. - Support and implement processes to ensure that specifications/guidance continue to meet the needs of users. This includes adherence and changes to Standard Operating … Procedures (SOPs) and Work Instructions (Wis). - Respond to work requests guided by key performance indicators. - Support and organise ongoing fault investigation tasks providing a consistent and stable support service for our users. - Support and organise responses to requests for assistance based on current priorities or advise more »
Stevenage, England, United Kingdom Hybrid / WFH Options
MyFM
CAFM Administrator, Stevenage, Hybrid Working, Interim Reference: 372 Summary of the CAFM Administrator role: Our client is seeking an experienced Technical Project Manager to support their FM Commercial Systems Manager with the support, maintenance and development of their Planon CAFM system. CAFM Administrator Deliverables/Outcomes (include but … gadgets and permissions structures. * Responsible for the integrity, availability and reliability of data held within Planon. * Supporting wider system configuration and functionality building to support FM and the wider business. This includes CAD integration, Online DSE Assessments, PowerBI, sensor integration, auditing and control of contractors. * Responsible for the Interface more »
Buckley, Wales, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
successful candidate will ensure the data warehouse is maintained appropriately, scheduled jobs run without error and are delivered within SLA. The role will primarily support the business with SAS, being used as the primary tool for analytics, data mining, data warehousing and production of MI/BI. Previous commercial more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Aztech IT Solutions Ltd
environment. Due to growth we have a need for our Field Team. The successful candidate will be customer focused, experienced as a Field IT SupportTechnician, and have previous 2nd Line IT support experience on client sites working for an IT managed service provider (MSP). You … will join our Service Delivery Team based out of the Milton Keynes office. The successful Field IT SupportTechnician will have a strong technical background supporting Microsoft products (Azure, Office 365, Windows 10/11) along with supporting multiple client sites, or you will have previously supported multiple … requests on client sites (most client sites are within a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to more »
Lichfield, Staffordshire, West Midlands, United Kingdom
RECRUIT123 LIMITED
office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT SupportTechnician to work in a small, cohesive and well established team of experts. They are an IT support provider who work with … response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT SupportTechnician: 2yearsexperience as a 2 nd Line IT SupportTechnician Able to thrive in a fast-pacedMSPworld, and understand the importance … and Cloud technologies Have excellent analytical skills and a determination to work through problems Responsibilities and duties: Dealing with mainly 2 nd line technical support issues and some 3 rd line support issues raised through the helpdesk Visits as required to customer sites to provide Technical Supportmore »
Job Title: IT SupportTechnician Location : Blackburn Salary: From £22,000.00 per year Employment Type: Full-time Schedule: Monday to Friday Education : GCSE or equivalent (preferred) A leading law firm known for its exceptional client care and commitment to excellence, is seeking an enthusiastic IT SupportTechnician … employees requiring technical support. Provide timely and efficient technical assistance to resolve software and hardware issues. Adhere to company guidelines and procedures in addressing support requests. Maintain and troubleshoot the company's IT systems, encompassing both hardware and software components. Facilitate the setup of new user profiles and handle … enhance operational efficiency. Stay informed about cybersecurity best practices and maintain thorough documentation. Offer guidance and training to employees on utilizing company IT systems. Support broader organizational projects, such as office relocations. Review and enhance the Proclaim case management system as needed. Conduct training sessions for new hires and more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
3rd Line SupportTechnician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line SupportTechnician! Trusted Technology Partnership is specialist provider of IT … Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and … call and weekend working - additional pay. Ongoing training and support. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line SupportTechnician - The Role This is a fantastic career opportunity for a talented 3rd Line supporttechnician who has demonstrable experience in more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Ancala Water Services (Defence) Limited
1st Line SupportTechnician/IT Apprentice Location: Barnsley, South Yorkshire (S75 1JN) Salary: £7.71 per hour Role Type: 18-month Fixed Term Contract, 37 hours per week (including one college day per week) Benefits: 25 days annual leave plus bank holidays, paid birthday day off, Westfield health … cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits. As a 1st Line SupportTechnician, you will gain practical hands-on experience within a skilled and friendly IT team here in Barnsley. You will be at ease liaising with members of staff … them through first tier IT troubles, both with hardware and software. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communication Technician qualification. This is a great opportunity for someone with an interest in technology to kick-start their IT career with a supportive company! What more »
The Company A leading nation-wide organisation specialising in high quality production are looking for an IT SupportTechnician to join the Infrastructure and Operations team. This role has become available as a result of an ever-growing IT infrastructure and substantial company growth. We are looking for … a candidate who is eager to progress and expand their skillset through training and professional accreditations. The Role As IT Support Engineer you will help support the business through an exciting period of technological transformation . You will be directly involved in the maintenance, support, availability, and … security of the company IT infrastructure, while providing proactive and reactive support to colleagues, ensuring the highest levels of customer service. Key Responsibilities Provide IT support to internal colleagues on a wide range of technologies Build & setup new computers. Install computers across multiple sites. Software & Hardware supportmore »