Remote Customer Service Jobs in Wales

1 to 12 of 12 Customer Service Jobs in Wales with Remote Work Options

B2B Customer Service / Account Support - Global Leader

Caerphilly, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability … and exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: Customer Service Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you more »
Employment Type: Permanent, Part Time, Work From Home
Posted:

Customer Service Advisor - Part-Time Evenings

Merthyr Tydfil, Wales, United Kingdom
Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. more »
Posted:

1st Line Support Engineer

Bridgend, Brynmenyn, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
IntaPeople
Support role - £23 - £26k & benefits & training Intapeople are working with a well-established and thriving IT Provider, who are recruiting for experienced 1st Line Service Engineers to facilitate growth. Reporting to the Service Manager, and based at their Head Office you will form part of a revamped Service Department, with an emphasis on maintaining optimal service levels, adherence to published SLAs and offering industry leading support. Key Duties/Responsibilities will include: Maintain an impeccable level of customer service and interaction for all support queries. Adhere to all Service management, security and quality … management principles. Update support queries with comprehensive notes and time throughout your working day. Update/manage customer documentation. Provide 1st Tier technical support, answering inbound support queries and returning calls to customers and other parties. Must Have: At least 1 years’ experience working for an IT helpdesk Exceptional more »
Employment Type: Permanent
Salary: £23000 - £26000/annum
Posted:

IT Service Desk Analyst

Caerphilly, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
phs Group
About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst CaerphillyHead Office £23,795 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like to help … And if youre driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group: Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Workforce Information Systems Support Officer

Wrexham, Abergele or Llanfairfechan, United Kingdom
Hybrid / WFH Options
Betsi Cadwaladr University Health Board
Job summary Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive "can do" attitude? Do you enjoy learning and developing in a fast … speakers are equally welcome to apply. Main duties of the job To support in the provision of a quality People Systems and Business Intelligence Service within the Health Board through the production of routine workforce information, data cleansing Electronic Staff Record (ESR), supporting Audit and Project Work as required. … all the raw data capture, relevant project paperwork, training materials, benefits realisation, lessons learnt reporting, evaluations to create intelligence to support the project and service improvement across the Health Board. Acting as a point of contact for the People Systems and Business Intelligence Team and providing support to the more »
Employment Type: Permanent
Salary: £25524.00 - £28010.00 a year
Posted:

System Administrator

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Meridian Business Support Limited
for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by social services and communities staff for recording service user information and key performance indicators. Rates of Pay (weekly pay): Regular: £12.38 per hour Bank Holiday: £24.76 per hour Overtime: £18.57 per hour … and organisations on the CareFirst system and schedule staff for relevant training sessions. Handle various data cleansing tasks within the system. Utilise Helpdesk/customer service experience and technical proficiency with applications to support users effectively. Demonstrate proficiency in Excel, with additional experience in SharePoint and Microsoft Forms more »
Employment Type: Temporary, Work From Home
Salary: £12.38 - £24.76 per hour
Posted:

Supply Chain Planner

Bolgoed, Wales, United Kingdom
Hybrid / WFH Options
Jewson
utilising the System to forecast future demand for a selected range of products and categories and subsequently create replenishment Purchase Orders, to meet agreed customer service levels whilst simultaneously minimising excess inventory Utilise the APS to manage stock in a range of activities, including product introductions and allocations … branch network would be beneficial Strong communication, presentation, negotiation and influencing skills Highly IT literate and process oriented Proven and demonstrable ability to understand customer and business requirements Strong numerical and analytical skills with ability to assimilate complex information Resilient and able to constructively challenge and influence Self-motivated more »
Posted:

Entry Level Graduate Scheme (PR-1225521:WAL)

Pembroke Dock, Wales, United Kingdom
Hybrid / WFH Options
Pareto
Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 – Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 – There is an abundance of fantastic more »
Posted:

Lead Technical Support Engineer

Greater Cardiff Area, United Kingdom
Hybrid / WFH Options
Yolk Recruitment Ltd
working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network … configuration. This is what you’ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an more »
Posted:

Lead Technical Support Engineer

Cardiff, South Glamorgan, United Kingdom
Hybrid / WFH Options
yolk recruitment
working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network … configuration. This is what you'll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate more »
Employment Type: Permanent
Salary: £60000 - £70000/annum
Posted:

Oracle Engineer

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Verelogic IT Recruitment
projected to reach a value of $27 billion by 2028. Leveraging their expertise, they aspire to become industry leaders, driving innovation and excellence in customer service. Join the dynamic team as they embark on an exciting journey to enhance existing products, develop new ones, and expand into new markets. … advantageous but not essential Benefits Discretionary Bonus (Up to 20%) 25 days Annual Leave Birthday Leave (1 day) Charity Leave (1 day) Death In Service Benefit Comprehensive medical cover provided by AXA (VIP for all employees) Employee Assistance Program (EAP) Pension (Salary Sacrifice 3%/5% contribution) Salary sacrifice more »
Employment Type: Permanent
Salary: £45,000
Posted:

Contact Centre Advisors

Newport, Wales, United Kingdom
Hybrid / WFH Options
W P RECRUITMENT HR LTD
7pm - 7am nightshift Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing information. Maintaining in house, complex computerised systems (training given) Adherence to standards. Compiling accurate messages … and producing reports. Liaison with internal departments and external agencies, contractors and the public. Experience: Strong customer services experience (including complaint handling) within an office based environment is required as are a good level of administrative and organisational skills. In addition, experience of inbound call centre is preferred but more »
Posted:
Customer Service
Wales
10th Percentile
£21,750
25th Percentile
£25,047
Median
£28,375
75th Percentile
£46,148
90th Percentile
£57,875