26 to 50 of 60 Customer Service Jobs in Wales

families. Working with partners including MoneySupermarket, GoCompare and MoneySavinExpert as well as attracting our own direct customers, we provide an on-line and telephone service for consumers allowing them to tailor quotes, shortlist policies and buy the best and most cost effective levels of cover for them. Our customers … be responsible for helping customers to find the right Life Insurance, Income Protection and Unemployment Cover to meet their individual and family needs. All customer enquiries have come from our partners and direct marketing; therefore, this is not a cold-calling role. You will be expected to offer outstanding … customer service through your expertise and knowledge of the marketplace and offer a unique advised recommendation that best fits your customer’s needs. The role requires individuals that are self-motivated, used to achieving challenging targets and managing customer expectations throughout the lifetime of their policy. more »

19.48p/h (insside IR35 and paid through an umbrella company) 2-3 days p/week onsite IntaPeople are urgently seeking a highly customer focussed 1st Line/Tier 1 Support Engineer for a short term contract in Cardiff. The organisation is very Windows focused so experience solving …/Active Directory - Dynamics 365 and/or Power Platform - Basic understanding of database concepts - Basic understanding of application lifecyle management (ALM) Skills: - Strong customer service skills - Strong communication skills - Strong organisational skills - Attention to detail The Service element will also be important as you'll act more »

Minimum 5 years of relevant experience. Experience, Skills & Knowledge: *Technical authority across relevant platforms. *Strong leadership skills and excellent communication abilities. *Experience with IT service desk software and SLA management. *Proactive learner with solid technical skills in MS Technologies. *Ability to multitask, prioritize, and solve problems effectively. Personal Qualities … Team player and leader committed to achieving results. *Enthusiastic about customer service and continuous improvement. *Highly self-motivated with exceptional attention to detail. *Comfortable with empowerment, responsibility, and working in high-pressure environments. *Willingness to work unsociable hours and travel when required. *Possession of a full UK driving more »

Delivery Manager, this Management Leadership role will have full responsibility for driving overall operational delivery of civils and cabling/splicing. Avonline Networks deliver service excellence on a nationwide basis. From the national fibre networks which millions of homes and businesses rely upon every day, to the infrastructure that … and IRS. The role & responsibilities: The role holder will be instrumental in providing leadership, setting direction and developing opportunities to improve efficiency, effectiveness and customer service through empowering and inspiring their operational field engineering management team and team members, whilst maintaining a strong safety zero-harm and performance … leadership culture so that our people work safely and flourish to deliver the best possible business and customer outcomes. Building and maintaining collaborative relationships with internal stakeholders, external partners and customers is vital for optimal delivery and future growth of this key workstream. You will: Results driven with a more »

Job summary Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive "can do" attitude? Do you enjoy learning and developing in a fast … speakers are equally welcome to apply. Main duties of the job To support in the provision of a quality People Systems and Business Intelligence Service within the Health Board through the production of routine workforce information, data cleansing Electronic Staff Record (ESR), supporting Audit and Project Work as required. … all the raw data capture, relevant project paperwork, training materials, benefits realisation, lessons learnt reporting, evaluations to create intelligence to support the project and service improvement across the Health Board. Acting as a point of contact for the People Systems and Business Intelligence Team and providing support to the more »

and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor and provide timely response to clients by coordinate and collaborating with … management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client outreach. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Bachelor's degree preferred … skills. Excellent communication (verbal and written) in English. (some positions may require a particular language as per the client base supported) Excellent troubleshooting and customer service skills. Ability to create accurate documentation with an attention to detail. Excellent decision-making skills, especially in a high-volume environment requiring more »

Position: Is accountable for the overall management of the laboratory function on site ensuring all aspect of this area is compliant to industry and customer standards at all times. To ensure that the Central and Production Quality Control (QC) Laboratories are managed on a day to day basis and … laboratory resource to support site improvement and development. Actively participate in A3 problem solving workshops. Successfully deliver excellent team performance against the current internal customer service level agreement for quality management. The Person Ideally educated to a degree level within a food science, food technology or microbiological discipline … Experience in the operation, calibration and maintenance of laboratory equipment and methodologies. Experience with food and feed safety management systems and with dealing with customer audits and external certification audits (eg.ISO9001, FSSC22000, FEMAS, ISO17025) Qualifications: Lead Auditor (preferable, but not an absolute requirement). Minimum Intermediate HACCP or equivalent more »

Equipment covered TV, Large Format Display, POS hardware and later Printers, PCs, Laptops, Projectors and Sky equipment, EPOS and Sky Equipment Always providing excellent service Overtime available Candidate Requirement Excellent Customer service and IT repair skills all required for this position. Must have a full UK driving more »

position, you must live in one of the following postcodes: CH1, CH2, CH4, CH65, CH66, L11, L12, L13, L14 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

training can be provided for the right individual. A flexible, team playing attitude is what is important to this business. Work with a diverse customer base that has a global reach. Well established engineering group who are undergoing growth. Salary: c£40,000 to £45,000 per annum depending … would be ideal, but not a deal breaker. Flexible in approach and a strong communicator. Organised in nature and process driven. Someone who values customer service highly. TheProject Managerjobs working environment, opportunities and rewards: An established engineering group with a friendly, hard working culture. Opportunity to work on … a range of projects throughout a diverse customer base. Excellent benefits and modern facility to work in. TheProject Managerjob will involve: Manage customer accounts to ensure projects are delivered to standard and timescales agreed. Responsible for the project planning stage until the completion of all contractual delivery obligations more »

for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by social services and communities staff for recording service user information and key performance indicators. Rates of Pay (weekly pay): Regular: £12.38 per hour Bank Holiday: £24.76 per hour Overtime: £18.57 per hour … and organisations on the CareFirst system and schedule staff for relevant training sessions. Handle various data cleansing tasks within the system. Utilise Helpdesk/customer service experience and technical proficiency with applications to support users effectively. Demonstrate proficiency in Excel, with additional experience in SharePoint and Microsoft Forms more »

utilising the System to forecast future demand for a selected range of products and categories and subsequently create replenishment Purchase Orders, to meet agreed customer service levels whilst simultaneously minimising excess inventory Utilise the APS to manage stock in a range of activities, including product introductions and allocations … branch network would be beneficial Strong communication, presentation, negotiation and influencing skills Highly IT literate and process oriented Proven and demonstrable ability to understand customer and business requirements Strong numerical and analytical skills with ability to assimilate complex information Resilient and able to constructively challenge and influence Self-motivated more »

days a week in the Swansea office, additional car allowance of £7k if you live far away. Required Experience: * Dynamics 365 CE (ideally Customer Service) configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Power Automate (Cloud Flow) skills (at scale) * Strong Canvas App more »

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 – Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 – There is an abundance of fantastic more »

Carmarthenshire. Our team of Leakage Engineers are at the heart of our strategic priorities to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides … reduce leakage and fully support the delivery of regulatory targets and work to pinpoint leakage with a level of accuracy that delivers a great service for clients • Ensuring that Health and Safety is maintained • Achieving KPI targets and delivering leakage detection/reduction within DMA s • Attending excavations requested … defined procedures and is flexible, co-operative attitude to working and giving and receiving help and sharing knowledge • Great written and verbal communication skills • Customer focussed and able to build and maintain great working relationships • Able to work quickly and accurately report on findings • Full UK driving or Irish more »

part of a forward-thinking business, all whilst earning a full-time wage. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 3rd June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Friendly Qualifications Maths GCSE or equivalent, grade 9-3 (A*-D) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers more »

Work with colleagues to identify effective processes and improved ways of working to make sure our social media channels are managed effectively as a customer service and engagement channel. Work with teams across the association to identify good news stories to maximise positive coverage and engagement with our … We are an association which strives for excellence in everything we do. We listen, learn, improve, and most of all, deliver to an excellent service to our communities. This is a really exciting time for us as we build on the success of our 2020 Vision and deliver our more »

as the situation demands to ensure the smooth running of the operation, whilst meeting Part 145 maintenance requirements, internal processes and procedures, and the customer Service Level Agreements (SLAs). Putting safety and quality first, you will ensure adherence to Health & Safety procedures whilst carrying out aircraft maintenance more »

key player in the design and subsequent manufacture of trailers & have a loyal client base due to their extensive product range & excellent levels of customer service. In this role you will you will be responsible for ensuring quality measures are in implemented, conducting audits, leading investigations, resolving complex quality more »

Day working week (8-hour day) Generous Benefits Package Job Responsibilities: Ensuring that Projects are completed for our clients with a high level of customer service and within the originally scope timelines. Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership … a functional perspective and efficiently translating these requirements into the relevant technical scope where the task requirement is unclear. Role Expectations As the primary customer facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Project engineers are expected … to be focused on the business requirements of the customer and alert to timescale demands and priorities and keen to take ownership of issues which arise. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues to be done without more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

responsibilities and tasks Maintaining relationships through regular contact with vendors, buyers and developers to capitalise on all opportunities whilst ensuring a high level of customer service and engagement is sustained Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals Taking … for the client. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service. Working Hours This role is full time office based Monday - Friday 08:30 - 18:00 Alternate Saturdays 09:00 - 17:00 Day off more »

they provide. This company specialise in solar installations across the UK on commercial properties. They pride themselves in the high quality of work and customer service they provide. They are looking to expand the company and eventually work on domestic properties, due to this they are now looking more »

a senior or management Level? On offer is the opportunity to join an industry-leading company that prides itself on providing the best possible service to its customers, as well as caring for, and developing its employees. In this role, you will be working alongside other CAD Technicians as more »