1 to 7 of 7 Support Engineer Jobs in Wales

stands out from the crowd and are looking for your next challenge, then we want to hear from you! About the Role: The technical support engineer is a customer-facing role that ensures customers enjoy long term satisfaction with our products and services. You will work with customers … understand their evolving needs and will help to introduce continuous improvements through modifications and minor design changes to existing products and services. The technical support engineer is concerned with the redesign, redevelopment, and engineering necessary for preserving an equipments capabilities in accordance with the requirements at the performance … level the customer expects and includes the work necessary to maintain the design and manufacturing data and reference equipment. The technical support engineer may also be used for minor enhancements such as meeting new/safety legislation, reducing in-service support costs, or addressing obsolescence. Whilst the more »

Job Title: IT Support Engineer (1st and 2nd Line Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Fariday - 9.00am to 5.30pm (Flexible Hours … customer care, ensuring that our services bring genuine benefits to our clients. About the Role: We are looking for a dedicated and energetic IT Support Engineer to join our team. This role covers both 1st and 2nd line support and is based at our St Asaph Business … necessary due to our location. However, company vehicles and fuel cards will be provided for customer visits. Key Responsibilities: Respond to customer calls and support requests as part of a team Handle 1st and 2nd line support tickets from triage to resolution Act as a point of escalation more »

Lead Technical Support Engineer - £60,000 - £70,000 – Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »

Lead Technical Support Engineer - £60,000 - £70,000 - Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an involvement from more »

Here at Peacocks we have a fantastic opportunity for an Desktop Support Engineer to join our IT Department. If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. As a Desktop … Support engineer you will work within the IT Infrastructure Team being tasked to the IT Infrastructure Manager. Your primarily role is to support and maintain desktops, laptops, software, and associated peripherals. Duties of this position include the installation, configuration, and support of operating systems and applications … participation in remote site administration; and production support activities. Key Role Responsibilities: As part of fulfilling the role, the individual will be required to perform key responsibilities: Responding to end user support requests. Contacting end users to find out the nature of the problem. Potential travel to satellite more »

Senior Network Engineer Pontypool/hybrid £35,000 - £50,000 We’re partnered with a multi-award-winning Welsh health-care organization that are expanding their Networks team. The Senior Network Engineer will be supporting over 10,000 users and over 180 services across over 100 sites. The … industry that the organization specializes in is forecasted to expand substantially over the following 5 years. The Network Engineer will work in the Network Services team to ensure the terms and conditions are fulfilled between the ICT Services and its customers. Key responsibilities of the Senior Network Engineer … comprehensive Network, Security (Firewalls) - Demonstrate strong knowledge in all matters relating to both the wired and wireless network. Key attributes of the Senior Network Engineer are: - 3+ years’ experience in network support capacity - Strong expertise in Cisco technologies (R&S, Security, Wifi and Data) - Great communicative, administrative and more »

Job title: IT Engineer - IT Toolsets Support Location: Glascoed Salary: £42,132 per annum What you'll be doing: Responsibility and accountability for Engineering IT Toolset Requirements that span the whole Product Lifecycle and Engineering Functions Review Existing IT Toolset Portfolio to ensure maximum benefit in terms of … the Business Provide input and direction into how we can utilise IT Toolsets to Digitize Existing Work Practices Liaise with Internal and External IT Support to ensure deliverables around IT Toolset Requirements Manage Small Scale IT Toolset Upgrades and Implementations Review of Existing Practices around Data Archiving and contribute … implemented in accordance with Local Policies and Strategic Recommendations. The Business is undergoing a significant change to a More Digitised, Data Driven Environment to support the End-to-End Product Lifecycle. The use of IT Toolsets to support this change will be fundamental in supporting that change. Why more »