Customer Experience Jobs in the West Midlands

51 to 56 of 56 Customer Experience Jobs in the West Midlands

Credit Controller

Birmingham, England, United Kingdom
Infosys BPM
and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 35,915+ employees from over 80+ nationalities, as of June … and the Credit Control Department • Facilitating debtor payment to agreed terms. Taking actions to address late payment, with a focus on root cause resolution. • Customer queries to be logged, escalated and followed up timely with relevant departments • Effective management of collection system, adhering to all best practice standards • Build … approach to all work matters • Determined to succeed and flourish during times of change • Clear, focused and driven to achieve cash collection targets • Excellent customer services skills with a proven track record • Ability to work on own initiative • Solution orientated with good problem solving skills • Advanced competency with MS more »
Posted:

Ecommerce Category Manager (Pets)

Coventry, West Midlands (County), United Kingdom
Beringer Tame
category reach and attract new customersImplement ecommerce activities tailored to the category, including product listings optimization, promotions, and merchandising, to drive sales and enhance customer engagementOwn the category strategy, overseeing product assortment, pricing, and promotional campaigns to maximize revenue and profitabilityManage the end-to-end ecommerce experience for … optimize category performance and inform future strategiesThe overall objective is to drive commercial success while maintaining the integrity of the brand and delivering exceptional customer experiences. We value candidates with a background in ecommerce and online retail management, preferably within the pet industry. However, we're open to hearing more »
Salary: £ 80 K
Posted:

General Manager

West Midlands, England, United Kingdom
McBride Sport
global sporting events. Although relatively small in the UK, the team is supported by international colleagues to enable the delivery of an impeccable service & customer experience. The organisation is ambitious for the future and are looking to identify and appoint a General Manager capable of not only maintaining the … next step on their career journey who are excited to join a global brand operating in the sports industry and have previous skills and experience in effectively leading, motivating and managing a small team of technology and service delivery professionals. Working with autonomy, you will drive the strategic direction … of the business ensuring commercial growth through the development of new & existing contacts from across the international sports sector. You will have previous experience of operational and financial management – ideally with offsite events, installations, or service delivery models along with business development and client relationship management skills. This role more »
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Trainee Technician

Worcester, Worcestershire, West Midlands, United Kingdom
Autoglass
a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have more »
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Trainee Field Sales Engineer

Birmingham, West Midlands, United Kingdom
Mercury Hampton
within a thriving business. Key Responsibilities: Sell advanced precision engineering/machine tools products. Provide technical sales support via phone, email, and in-person customer visits. Conduct machine installations and customer training sessions. Attend exhibitions and trade shows Manage an already successful independent territory (Midlands) with high revenue … potential. Qualifications and Experience: You must have: A background within machine tools, tool holding, precision manufacturing, CNC machining etc. Desire to pursue a technical, consultative engineering sales career. Ability to work independently with an entrepreneurial mindset. Excellent communication skills and a self-confident customer-facing manner. You will … Stourbridge, Kidderminster, Stratford-upon-Avon, Worcester. Join our client, a leading high-tech company that values its people and is dedicated to delivering exceptional customer experiences. This is your chance to take on a challenging role with high responsibility and make a lasting impact within a company poised for more »
Employment Type: Permanent
Salary: £35,000
Posted:

IT Operations Team Leader

Stoke-On-Trent, England, United Kingdom
bet365
of ensuring that the services provided by your team meet the highest standards. Our mission is to support the production IT service, this includes customer-facing products and critical internal systems. You will ensure smooth operations, timely incident resolution and proactive maintenance. Furthermore, quality assurance, process improvements and adherence … it is imperative for you to consider scalability, security and emerging technologies, whilst advocating for investments that enhance efficiency and resilience. Preferred skills and experience Ability to collaborate with stakeholders, advocating for positive changes that enhance efficiency, reliability, and overall service excellence. Ability to adapt as the technology landscape … evolves rapidly and adjust to new tools, processes, and challenges. Experience managing incidents, monitoring system health and maintaining service levels. Experience in preparing your team for any scenario such as handling a sudden surge in user requests or responding to critical incidents. Experience working closely with other more »
Posted:
Customer Experience
the West Midlands
10th Percentile
£21,000
25th Percentile
£34,750
Median
£40,000
75th Percentile
£58,750
90th Percentile
£89,000