1 to 25 of 236 Customer Service Jobs in the West Midlands

the commercial real estate needs of its clients worldwide. The Opportunity: This role is responsible for ensuring that you deliver a professional and complaint service to our client. The role will own and manage planned and reactive work requests to designated client sites. The role will work closely with … the wider site/account team to provide a consistent best in class service model. Responsibilities: * Ensure all technical KPIs, SLAs, and statutory tasks are met, updating asset records and Life Cycle Asset Management data. * Raise and allocate corrective maintenance work orders accurately, providing comprehensive information upon closing tasks. … engineering experience -BMS, plumbing etc * NEBOSH or similar QHSE qualifications * Knowledge and experience in PPM Systems * Competence to Deliver to client SLAs and KPIs * Customer Service experience An amazing opportunity to work for a leading facilities management business. Apply now to find out more more »

To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and … functionality. Respond to customer service requests for the repair of business equipment and... APCT1_UKTJ more »

scheme twice a year EOTM £75 voucher Awarded "Great place to work" in October Monday-Friday 37.5 hours per week 9-5 Death in service Perkbox, Perkbox Medical, Perkbox Rewards & Recognition Edenred Eye Care Scheme Workplace Nursery Provision Free parking Key account Operator Role: Effectively communicate Export/Import … needs start to finish between the key account and the forwarding office. An exceptional customer care standard at all times. Communicating daily on the phone. Ability to build relationships Invoice jobs on completion Freight Coordinator Requirements: Freight experience Import or Export essential Previous experience of working for a Freight … Forwarder is essential Operational skills Excellent Customer Service experienceWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy more »

responsibilities and tasks Maintaining relationships through regular contact with vendors, buyers and developers to capitalise on all opportunities whilst ensuring a high level of customer service and engagement is sustained Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals Taking … for the client. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service. Working Hours This role is full time office based Monday - Friday 08:30 - 18:00 Alternate Saturdays 09:00 - 17:00 Day off more »

responsibilities and tasks Maintaining relationships through regular contact with vendors, buyers and developers to capitalise on all opportunities whilst ensuring a high level of customer service and engagement is sustained Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals Taking … for the client. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service. Working Hours This role is full time office based Monday - Friday 08:30 - 18:00 Alternate Saturdays 09:00 - 17:00 Day off more »

responsibilities and tasks Maintaining relationships through regular contact with vendors, buyers and developers to capitalise on all opportunities whilst ensuring a high level of customer service and engagement is sustained Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals Taking … for the client. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service. Working Hours This role is full time office based Monday - Friday 08:30 - 18:00 Alternate Saturdays 09:00 - 17:00 Day off more »

Our client is looking for a Sales Support/Purchasing Executive who has a flair for sales support and a passion for providing exemplary service to customers to join their Procurement team. You will be working in a vibrant and people-focused business, and this is an excellent opportunity … of sales order, and purchasing of products. The successful candidate will work closely with the projects, technical, and installations teams to offer first-class service to customers. The ideal candidate will have experience ordering goods within the education IT sector, be an exceptional communicator, accustomed to liaising with internal … and external customers, and understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered on time, and provide the best value to customers. Responsibilities include more »

responsibilities and tasks Maintaining relationships through regular contact with vendors, buyers and developers to capitalise on all opportunities whilst ensuring a high level of customer service and engagement is sustained Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals Taking … for the client. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service. Working Hours This role is full time office based Monday - Friday 08:30 - 18:00 Alternate Saturdays 09:00 - 17:00 Day off more »

responsibilities and tasks Maintaining relationships through regular contact with vendors, buyers and developers to capitalise on all opportunities whilst ensuring a high level of customer service and engagement is sustained Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals Taking … for the client. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service. Working Hours This role is full time office based Monday - Friday 08:30 - 18:00 Alternate Saturdays 09:00 - 17:00 Day off more »

client is looking for an Internal Sales Support/Purchasing Executive who has a flair for sales support and a passion for providing exemplary service to their customers to join their Procurement team. Our client is a vibrant and people-focused business, and this is an excellent opportunity for … of quotation, production of sales order, and purchasing of products. They will work closely with projects, technical, and installations teams to offer first-class service to customers. Based in the Witney head office, the role reports to the Procurement Manager. You will have experience ordering goods within the education … IT sector, be an exceptional communicator, used to liaising with internal and external customers, and understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered more »

Are you looking to join an award winning organisation that can offer great career progression? Are you passionate about technology and delivering great customer service? Then this could be the role for you. Due to expansion within their team, our client, a highly recognised global brand, is looking … to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft … be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides excellent customer service and can demonstrate this. The Benefits Once trained flexible working is available Excellent Career development and financial support for future development Private more »

and implementing business critical software. You’ll be detail orientated and have an ability to translate automotive processes into software solutions. This is a customer focused position, and regular travel to customer sites will be a part of your day-to-day role. Your responsibilities will include: Implementing … quality implementation process, and continuously reviewing the way we do things to ensure we deliver high quality implementations each time. Working closely with the customer to understand their needs, setting up and selecting the appropriate parameters, and ensuring the system is set up correctly prior the 'Go Live' date. … Providing onsite and remote consultancy to our customer as needed. Delivering informative and clear training sessions to ensure they get the maximum value from the system. To continuously develop your system knowledge- including parameters, functionality, and integrations. About you The ideal person for this role will be an excellent more »

and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position Overview: As a Customer Relations … point of contact for customers, ensuring that their needs are met and their expectations are exceeded. Key Objectives: Serve as the liaison between the customer and the nGeneration Managing Director. Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the … satisfaction of the customer. Main Responsibilities: Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations. Measure, monitor, and make recommendations for improvement of the customer service delivery experience. Attend customer head office on a weekly basis as required. Act as an more »

maintenance to ensure high performance and reliability. Generate and present data reports to the Facilities Manager. Conduct risk assessments and identify potential threats to service delivery. Drive continuous improvement in productivity and quality within the Facilities team. Collaborate with Security to manage access control. Coordinate with Change, Architecture, Professional … and IST delivery. Strong organizational and prioritization skills. Knowledge of crisis management and command control. Excellent technical report writing skills. Team player with strong customer service skills. Flexible working hours and a full UK driving license. Desirable: SC Security Clearance IOSH qualification General Requirements: Exceptional communication skills. Experience more »

technology company specializing in electronic measurement solutions are seeking an experienced Calibration Engineer on a permanent basis. Based primarily on-site at their Telford service centre, with occasional on-site work at customer locations, you will be responsible for the calibration, validation, and repair of electrical/electronic … prescribed procedures and technical duties that may require judgment. Solve technical problems of varying scope and complexity related to test and calibration processes. Understand customer requirements through effective communication, both face-to-face and written. Requirements: Certifications as an electronic/electrical technician with relevant calibration experience. IT skills … including proficiency in Windows and Office applications. Strong English communication skills, both written and spoken. Ability to confidently address customer inquiries and anticipate problems. Proactive attitude towards problem-solving and working independently. Able to obtain UK security clearance. If you possess technical expertise in calibration, have a passion for more »

for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms … Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 35,915+ employees from over 80+ nationalities, as of June, 2018. Key Responsibilities & Deliverables: • Credit … and the Credit Control Department. • Facilitating debtor payment to agreed terms. Taking actions to address late payment, with a focus on root cause resolution. • Customer queries to be logged, escalated and followed up timely with relevant department. • Effective management of collection system, adhering to all best practice standards. Essential more »

for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms … Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 43,026 + employees from over 80+ nationalities, as of September, 2019. Overall Purpose of … in relation to contract mobilisations and demobilisations, in line with existing internal procedures Ensure that all administrative legal obligations are adhered to and excellent customer service is given Communication via email and letter correspondence and via telephone with various levels of management and external parties Ensuring all transferring more »

eager to embark on an exciting and rewarding career in Tech Sales, or looking for the next challenging career move? If you have strong customer service, relationship-building or strong communication skills, motivated to earn commission for the harder you work, this might be right opportunity for you more »

tasks, which in agreement with stakeholders will stop/start or continue. You will manage and oversee process improvement, focusing on cost efficiency, leading customer service, reducing duplication and data driven insights. Where possible working to see where processes can be automated. Demonstrable experience of managing projects to … and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: Birmingham Watford With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours more »

Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical Customer Experience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely with … the development team Experience in customer service in software and technology. Has good communication skills and a desire to help. Is a problem solver and wants to take on some responsibility. aAbonus would be that they have worked in the social care sector. Some technical training or experience … system and generating invoices. Chasing up customers who haven’t paid. Managing customers' lockdown software on their devices. Assisting the financial controller. Provide top customer service and assist customers with their queries. Who would be the right person for this role. You may already have a care background more »

to offer every brand, make and model. As a Used Car Sales Manager, you will lead, motivate, manage and drive your team to provide customer service excellence, whilst delivering against the companys key performance indicators. As a Used Car Sales Manager, you will take responsibility for the presentation … closely with other departments, be hands-on with the day-to-day running of the centre, and achieve the highest results possible. Alongside your customer-centric attitude, you will be commercially minded, passionate about the car industry, and motivated by setting, achieving and exceeding targets. Role Requirements To be … record in sales (within the Automotive Industry) * The ability to lead by example, manage and inspire the team to deliver an Incredible performance. * Strong customer focus * Great computer literacy * Strong communication and negotiation skills * Self-motivation Your Responsibilities * Lead and inspire your sales team to a great performance. * To more »

managing a team of Drivers Experience in managing a small logistics operation in a fast-paced environment Proven track record of delivering high-quality customer service and meeting KPIs Excellent leadership, communication, and interpersonal skills Strong organizational and time-management skills, with the ability to multitask and prioritize … effectively Analytical and problem-solving skills Ability to work under pressure and meet deadlines Attention to detail and accuracy Flexibility and adaptability Strong customer service orientation Benefits: Permanent - Full time position Full Training Provided 25 days holiday + 8 bank holidays Death in service X2 Join our more »

month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service skills. DBS check is required. If you are interested in this role and would like to understand more then please click apply. more »

would be an advantage Microsoft SQL and operating systems Agile methodologies Personal profile: Career-minded and dedicated Team player, flexible, hands-on mentality Strong customer service skills Exceptional verbal and written communication skills Interested, intrigued or want to find out more? Apply today so that we can start more »

Day-to-day activities will include: Managing and growing existing client accounts Identifying upselling and cross-selling opportunities Negotiating contracts and agreements Providing exceptional customer service and support This role offers excellent earning potential, with a competitive salary and significant bonus opportunities. Key Skills The ideal candidate will more »