IT Support Jobs in the West Midlands

1 to 25 of 35 IT Support Jobs in the West Midlands

Senior IT Support Technician

Birmingham, England, United Kingdom
University College Birmingham Careers
Job Title: Senior IT Support Technician Location: Birmingham Salary: £29,605 - £32,982 per annum - SS4 Job Type: Permanent, Full-time University College Birmingham is proud to have been voted top in the International category in the prestigious 2023 Whatuni Student Choice Awards . We were also awarded … University Rankings 2024. The Role: University College Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician. The Technicians team within the Digital IT Services department provide an excellent 1st … and 2nd line support to students and staff across campus. The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This i... more »
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IT Support Technician Apprenticeship

Bromsgrove, Worcestershire, West Midlands, United Kingdom
Baltic Apprenticeships
Are you a tech-savvy problem solver looking to kickstart your career in IT? Do you have a passion for technology and a knack for helping others? If so, Baltic Apprenticeships are excited to be working with an IT services business who wants YOU to join their dynamic … team as an IT Support Technician Apprentice! They pride themselves on delivering top-notch IT services to businesses across Bromsgrove and beyond. Their mission is to empower their clients with innovative technology solutions and unparalleled support. With over two decades of industry experience, they're committed to … excellence and continuous learning. As an IT Support Technician Apprentice, you'll gain hands-on experience and industry-recognised certifications while working alongside their expert team. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic more »
Employment Type: Advanced apprenticeships
Salary: £14,000
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IT Support Apprenticeship

Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Baltic Apprenticeships
for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in … power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members. As an IT Apprentice, you'll play a crucial role in ensuring that their school community is … equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training more »
Employment Type: Advanced apprenticeships
Salary: £12,000
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IT Support Apprenticeship

Lichfield, Staffordshire, West Midlands, United Kingdom
Baltic Apprenticeships
This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won … take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT … Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and more »
Employment Type: Advanced apprenticeships
Salary: £20,000
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Senior IT Support Technician

Birmingham, West Midlands, United Kingdom
University College Birmingham
Job Title: Senior IT Support Technician Location: Birmingham Salary: £29,605 - £32,982 per annum - SS4 Job Type: Permanent, Full-time University College Birmingham is proud to have been voted top in the International category in the prestigious 2023 Whatuni Student Choice Awards . We were also awarded … University Rankings 2024. The Role: University College Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician. The Technicians team within the Digital IT Services department provide an excellent 1st … and 2nd line support to students and staff across campus. The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies across the University campus. The more »
Employment Type: Permanent
Salary: £30,000
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IT Technical Support/Software Development - Warwickshire

Nuneaton, England, United Kingdom
Experis IT
IT Technical Support/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … using MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages … will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration more »
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IT Technical Support / Software Development - Warwickshire

Warwickshire, West Midlands, United Kingdom
Experis
IT Technical Support/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … using MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages … will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration more »
Employment Type: Permanent
Salary: £50,000
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IT Support Engineer

Birmingham, England, United Kingdom
Intellect Group
MSP EXPERIENCE REQUIRED I’m recruiting on behalf of my client, an MSP/IT Solutions firm based in Birmingham for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including … Windows desktop and server environments, Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide second-line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy … and manage Azure cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of more »
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IT Technical Support / Software Development - Warwickshire

Nuneaton, England, United Kingdom
Experis
IT Technical Support/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … using MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages … will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration more »
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IT Technical Support Apprentice (ICT 3)

Datascan Retail Systems Ltd, 14 The Courtyard, Gorsey Lane, Coleshill, Birmingham, England
DATASCAN RETAIL SYSTEMS LIMITED
A leading supplier of IT Services and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a wealth of disciplines. Role Daily duties will include: To Log Incoming Support Calls To assist the Senior Support Engineer(s) with Internal and External (Client) Support (Hardware & Software) To deal promptly with Support Calls and allocate to appropriate engineer … in the absence of the Senior Support Engineer To input and update information onto the Maintenance Logging System To inform clients of Support Log Reference Numbers & update Clients as Required To undertake/assist with System installations – Internal and External To provide Out of Hours Support on more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60
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Information Technology Support Engineer

Wolverhampton, England, United Kingdom
Eurofins
Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and … SLAs. Set up, configure and install new PCs and associated equipment in accordance with company procedures. Provide local support for desktop, server and network infrastructure equipment. Open to work off site at Eurofins locations within UK and Ireland. A key part of this role will require regular travel to … comply with Company rules, procedures, agreements and any notices displayed by the Company throughout your location. Participate in covering on-site and off-site support, which may be as part of a shift rotation. Occasional weekend and evening work as required by the business needs and management requests. You more »
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Graduate/Trainee IT Support (Education)

Lichfield, Staffordshire, West Midlands, United Kingdom
Ernest Gordon Recruitment
Graduate/Trainee IT Support (Education) £23,000 - £25,000 + Training + Company Benefits Lichfield Are you an aspiring IT Support Engineer looking for an entry level role in a well-established independent school that has supported education in the UK since as early as … you want a role that provides on the job training on a campus that puts education first and will allow you to take your IT abilities of troubleshooting and problem solving to the next level? On offer is an exciting role in a small IT team where you … network of over 450 students and teachers which will leave each day different from the last. In this role you will provide 1st line IT support to teachers, students and internal staff. The exposure to various issues and on-the-job training from the Network Manager will help more »
Employment Type: Permanent
Salary: £24,000
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IT Service Support Analyst: UK & Ireland

Stoke-On-Trent, England, United Kingdom
Building Adhesives Ltd
With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly … maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and proactively more »
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Information Technology Support Technician

Rugby, England, United Kingdom
Searchability®
ICT Technician My client is seeking an ICT Technician to join their growing team in Rugby. The role provides onsite support to our client’s schools, and you will be responsible for the day-to-day 2nd line IT needs. A car and driving license are essential for … this role and fuel expenses are included. Experience: Minimum 1 year of professional 2nd line support experience Salary: £25-31k Apply online or contact Declan Jones via declan.jones@searchability.com/07719067569 WHO WE ARE: We are a leading IT provider to educational trusts across the Midlands. OUR … BENEFITS: 30 days holiday including bank Petrol expenses Company event Pension Responsibilities and duties: 2nd line support Provide an approachable, friendly service to our clients Resolve, advise and assist any IT issues that arise Work alongside existing technicians and further develop your understanding of the role Assist with more »
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IT Support Engineer {MSP

Stourbridge, West Midlands, West Midlands (County), United Kingdom
Ernest Gordon Recruitment Limited
IT Support Engineer { MSP } Stourbridge £25,000 - £30,000 + Progression + Training + Overtime + Car Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and role progression … within a fast-growing IT Support company? On offer is an exciting opportunity to catapult yourself into the IT industry by entering an IT Support Engineer role where you will be part of a client-focused IT Support company which is regarded as … the top IT services company in the area. In this role, the successful IT Support Engineer has a chance to provide effective IT support by dealing with client tickets at a fast pace as well as being a team player who professionally conducts themselves, is more »
Employment Type: Permanent
Salary: £25000 - £30000/annum + Progression + Training + Overtime
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2nd Line IT Support Technician

Lichfield, Staffordshire, West Midlands, United Kingdom
RECRUIT123 LIMITED
is office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT Support Technician to work in a small, cohesive and well established team of experts. They are an IT support provider who … work with a broad client base , meaning their staff have a great opportunity to develop their own IT skills and also learn more from experienced colleagues. Our client encourages their employees to gain recognition with industry certifications and to build their experience with exposure to new technologies, service delivery … incident response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT Support Technician: 2yearsexperience as a 2 nd Line IT Support Technician Able to thrive in a fast-pacedMSPworld, and understand the more »
Employment Type: Permanent
Salary: £35,000
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IT Support (Education, Drivers Licence required)

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Ernest Gordon Recruitment
IT Support ( Education, Drivers Licence required ) £24,000 - £30,000 + Profit Share + Paid Certifications + Progression Stoke-on-Trent Are you an IT Support Engineer or similar local to Stoke-on-Trent looking to join a leading IT Specialist in the education industry … who provide, implement and manage IT Support for a range of different schools, councils and government organisations across the UK? Do you want the opportunity to increase your skillset and experience working in a professional environment to ensure the success of various IT departments, assisting with hardware … rollout, network management and general IT troubleshooting? On offer is an exciting opportunity for an IT Support Engineer or similar looking to step up into a position that offers progression into more senior positions. This is a position suitable for someone with a strong background working in more »
Employment Type: Permanent
Salary: £30,000
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IT Support Apprentice

Zephi Limited, Suite D, Hawkesyard Hall, Rugeley, England
ZEPHI LIMITED
Zephi are seeking to recruit an IT Support Apprentice to support with a range of duties; service management, system preparation, network management, anti-virus updating/management and any other duties in line with business needs. This could lead to a permanent position for the right person. … Role Remote support Microsoft 365 Management Anti-virus updating/management Server management System preparation Network management Assisting with a variety of business systems and users meeting SLAs Complying with all Zephi Health & Safety Procedures Any other duties in line with business need Training Information Communications Technician Level … 00. Expected Duration 18 Months Positions Available 1 Closing Date Sunday, 9th June 2024 Start Date Monday, 17th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Qualifications English GCSE or equivalent, grade 4/C (Essential) Maths GCSE or equivalent, grade 4/C more »
Employment Type: Advanced Apprenticeship
Salary: £12,500.00
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IT Support Apprentice

WARWICK SCHOOL, MYTON ROAD, WARWICK, England
WARWICK INDEPENDENT SCHOOLS FOUNDATION
The IT Support Apprentice will gain experience in providing support for the IT systems and services across the Foundation of schools. This will include handling through to resolution of First Line/Level 1 incidents and problems as well as working with other members of the … IT Team to help resolve 2nd Line/Service issues. Role Supporting the delivery of the Foundation-wide SLA across all schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactive maintenance for IT systems … Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where appropriate Assistance in the deployment of new client device software builds as and when required Assistance in the more »
Employment Type: Advanced Apprenticeship
Salary: £17,557.00
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IT Support (Automotive)

Birmingham, West Midlands, West Midlands (County), United Kingdom
Ernest Gordon Recruitment Limited
IT Support ( Automotive ) £25,000 - £35,000 + Training + Progression Birmingham Are you an IT Support Technician, IT Graduate or similar looking for progression in the automotive industry working for a family run business that has gone from strength to strength since 1969 and … now operate across 8 sites? Do you want to excel in a varied position that offers technical training for IT Support as well as extended training within the car spares business? On offer is an exciting opportunity to join a thriving business in a role that differs from … your average IT job. This is a role that requires the individual to be flexible as they assist a business across IT, warehouse and admin responsibilities. In this role you will assist the IT Manager with general IT Support and lend a hand in other more »
Employment Type: Permanent
Salary: £25000 - £35000/annum Training + Progression + Company Ben
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IT Support Engineer

Warwick, Warwickshire, United Kingdom
Red King Resourcing
Onsite IT Support Engineer Our well established client is looking for a immediatley available IT Support Engineer on an initial 3 month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service more »
Employment Type: Contract
Rate: £130 - £140/day
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IT Support Technician

Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
CRS Professionals (UK) Ltd
About the role: An opportunity for an IT Support Technician has arisen with a great company based in Birmingham, close to junction 6 of the M6 motorway and 10 mins from Birmingham city centre. This role is predominantly office based, and will offer some home working As the … being hands-on and delivering change and transformation You will have broad and demonstrable technical experience, predominantly in the Microsoft stake. Microsoft Office 365 support Training and educating end-users of O365 capabilities and tools O365 technical administration (Teams, OneDrive, Sharepoint) O365 design and development Intune Management Patch Management … and Windows Servicing Ideally Microsoft Dynamics Business Central administration or awareness of similar ERPs Understanding of networking protocols Server support and cloud back-up Experience with RDS environments Proven Experience in a Support Role Main skills and competencies: Strong Microsoft technical skills listed above You will have a more »
Employment Type: Permanent
Salary: £30000 - £40000/annum
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IT Support Technician

Stoke-on-Trent, Staffordshire, United Kingdom
Hybrid / WFH Options
BeTechnology Group
IT Support Technician - Stoke-on-Trent - GBP £30,000 (Hybrid/Field) My client is one of the UK's foremost IT Companies and is in the midst of company growth! They are seeking a competent IT Support Technician to join their team. This position … join a great company and team with plenty of potential for growth. As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, servers, and software. Your role will require the highest level of technical proficiency, responsiveness, and customer service. Self-motivation … Key Responsibilities: Continuously develop knowledge and skills, particularly in portal development, to prepare for future projects and progression opportunities Provide first and second-level support for the user base, including troubleshooting software, hardware, and business applications. Provide first and second-level support for IT systems used by more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Holidays, Sick Pay, Paid Qualificati
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Pathology IT Support Officer

Wolverhampton, United Kingdom
The Royal Wolverhampton NHS Trust
Job summary We are looking for a highly motivated and enthusiastic Pathology IT Support Officer to work within the Pathology IT Department to provide support to the users of the Trusts Pathology IT systems. Joining a diverse team at an exciting and challenging time when … the BCPS is looking at new and innovative IT solutions to aid patient care. Main duties of the job To provide first line support to the users of the Trusts Pathology IT systems such as ICE and Winpath Enterprise and also support electronic requesting. This role … conclusion, or to pass or escalate to the appropriate person. General day to day duties would include carrying out general maintenance, daily checks, desktop support, merging patient records and providing overall user account management - this includes resetting passwords, unlocking accounts and setting up new accounts. About us The Royal more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
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IT Support Specialist - VIP Support

Stoke-on-Trent, Staffordshire, United Kingdom
Akkodis
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing … high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware … and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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IT Support
the West Midlands
10th Percentile
£20,875
25th Percentile
£24,999
Median
£27,500
75th Percentile
£33,750
90th Percentile
£37,500