has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line SupportEngineer you will be joining a warm friendly team in a vibrant office environment, you will be providing IT support to customers … also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to … deal with on-site problems if Senior Engineers are not available. Perform specific tasks or projects as allocated by the Director or a Senior Engineer As the ICT Technician you will attend customer sites to perform network audits and pro-active inspections. Monitor alerts from customer systems (particularly servers more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Onsite IT SupportEngineer Full time Permanent Location: Hybrid working - Remote/2 days a week in the Birmingham office £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who are … available immediately would be ideal An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT SupportEngineer … robust processes and providing accurate and consistent outcomes Understanding agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users Required experienceL Solid, recent experience in IT Deskside/Desktop support across medium/large organisations Proficiency in more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
SupportEngineer – 24x7 – 2nd/3rd Line Support Experienced 24x7 SupportEngineer to join a new operations team. Providing 2nd/3rd line supportengineer with patching experience. You will play a crucial role in maintaining and enhancing IT infrastructure, ensuring optimal performance … and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to more »
