2nd Line Support Jobs with Hybrid or Work from Home (WFH) Options

51 to 56 of 56 2nd Line Support Jobs with Hybrid or WFH Options

2nd Line Support Engineer GBP 35000

North London, London, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the forefront of … IT innovation! We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different industries, both … remotely and in person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. * Act as more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

2nd Line Technical Support

Royal Tunbridge Wells, Kent, United Kingdom, Southborough
Hybrid / WFH Options
Vermelo RPO
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the Technical Support team, you will play … a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics … products and IoT devices. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

2nd Line It Support Engineer

Newark on Trent, Nottinghamshire, United Kingdom
Hybrid / WFH Options
EMBS Engineering
I'm excited to outline this fantastic opportunity for a 2nd Line Tech Support Engineer. Our client is seeking a versatile, communication-savvy professional to operate at various depot locations as part of their IT team, providing onsite and remote support and maintenance … to be part of an exhilarating transformation, accelerate your learning curve, and contribute to the team's groundbreaking achievements. Role & Skills: - Provide technical support and maintenance of desktop, mobile devices, peripherals, and software to deliver exceptional service to our client's IT users. - Organise the configuration, delivery, and … and maintain IT stock levels to ensure continuity of service. - Adhere to the client's IT security standards, managing incidents per security practices. - Support the maintenance of the client's IT security perimeter, helping identify and understand new and existing attack vectors. Tech & Tools: - Work with Microsoft Intune more »
Employment Type: Permanent
Salary: £30000 - £32000/annum
Posted:

German speaking 2nd line Technical Support

Dunfermline, Fife, Scotland, United Kingdom
Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking 2nd line Technical Support Salary: Up to £34,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIS *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the … our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support, fault diagnosis and resolutions. The Role: To provide remote troubleshooting and resolution of software and network errors To complete data migrations after upgrades To … provide troubleshooting of network issues and log cases following SLA To manage and resolve complex networking issues escalated from 1st line colleagues To carry out remote diagnosis and escalate advanced issues to 3rd line colleagues To remotely assist customers with the installation of new or upgraded more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

German speaking 2nd line Technical Support

Dunfermline, Fife, United Kingdom
Hybrid / WFH Options
Confidential
apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. br strong German speaking 2nd line Technical Support/strong br strong Salary: Up to £34,000 p.a. + Benefits/strong br strong Location more »
Posted:

Second Line Support Technician

buckley, flintshire, United Kingdom
Hybrid / WFH Options
ShortList Recruitment Limited
candidate will ensure the data warehouse is maintained appropriately, scheduled jobs run without error and are delivered within SLA. The role will primarily support the business with SAS, being used as the primary tool for analytics, data mining, data warehousing and production of MI/BI. Previous commercial more »
Posted:
2nd Line Support
Work from Home
10th Percentile
£26,250
25th Percentile
£29,000
Median
£31,500
75th Percentile
£37,250
90th Percentile
£40,000