1 to 25 of 831 Customer Service Jobs with Hybrid or WFH Options

Head of Customer Support Salary: £57,100 - £76,500 Location: Cambridge/Hybrid Contract: Permanent/Full Time (35 hours per week) We are looking for an experienced Customer Support Manager/Head of Support to lead our team in providing exemplary support to IELTS customers globally on … a 24/7 basis. In this crucial role, you'll steer a skilled team of support professionals dedicated to delivering outstanding customer service worldwide. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. … About the role The Customer Support team provides a crucial service to a range of customers, including candidates preparing for exams, test centres conducting assessments, and organisations that recognise our qualifications. As the leader of a team of first-line and technical specialist support staff, your role is more »

about progression as well, you will work and learn alongside your colleagues and really grow into your role. The role itself involves lots of customer service and excellent IT skills are a must. You will be part of team routing imports and exports via road freight to and … contribution 26 days per year working from home Private health care Road Freight Coordinator Role: Effectively manage Road Freight Imports and Exports An exceptional customer care standard at all times. Communicating daily on the phone. Ability to build relationships and increase business with existing clients. Invoice jobs on completion … Excellent administration Road Freight Coordinator Requirements: Excellent IT skills Excellent Customer Service experience Degree Educated #FREIGHTJOBS #FREIGHTJOBS WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in more »

reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement and efficiency enabled by technology. The LSS Tax … Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP). * Act as point of contact for all customer service delivery issues. * Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions. * Train, support and manage … junior members of the tax team. * Work with customer’s tax and accounting teams to understand enterprise operational requirements for tax processes, and understanding technology environment and interfaces in order to develop the most efficient organisational structure and limit possible exposures and/or errors. * Ensure the team work more »

with SAP or other ERP systems. Process financial data with accuracy and efficiency, utilising advanced Excel skills for data compilation and analysis. Provide excellent customer service to internal stakeholders, resolving queries and ensuring smooth system operation. Participate in system upgrades and implementations, offering expertise and support. Contribute to … Proven experience working with SAP or other leading ERP systems. Advanced Excel skills, including experience with formulas, functions, and data manipulation. Excellent communication and customer service skills. What we offer: A competitive salary and benefits package. The opportunity to work for a leading company in the defence sector. more »

winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics. Duties: * Own the daily, weekly & monthly Management Information (MI) * Provide a more »

Ensuring compliance with all relevant regulations and standards. Monitoring project progress, addressing any issues promptly to ensure timely and on-budget completion. Providing exceptional customer service, maintaining our reputation for excellence and empathy. Qualifications: Proven experience in surveying and project management, preferably within the home adaptations sector. Strong more »

documentation is correctly maintained in Oracle, UCM, Salesforce & Shared access platforms. Using best practices and knowledge of internal or external business issues to improve customer services. Producing the financial reports and project performance reports, including managing financial performance through Oracle. Managing production of Contractual Quality and Health & Safety documentation. more »

Title: Security Field Service Engineer Location: Peterborough area Salary: £30,000 - 35,000 DOE + Van We are looking for someone with CCTV, Access Control and Intruder Systems servicing and maintenance experience. Preferably with a history of working with a variety of vendors and brands. This role will also … and configuration at a low level is a standard part of the role. Role Description This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will … work to solve technical issues and provide support to customers remotely. Qualifications Troubleshooting, Field Service, and Maintenance & Repair skills Excellent communication and customer service skills Technical support experience Ability to work independently and remotely Experience in the security industry is a plus Relevant certifications or qualificationsBenefits Company more »

makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the … which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line … and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and more »

direct mail solutions, dedicated to helping businesses enhance their marketing efforts through targeted and effective mail campaigns. With a strong commitment to innovation and customer satisfaction, they have established themselves as a trusted partner for businesses across various industries. They are currently seeking a motivated and experienced Direct Mail … to secure new business. Ensure all contractual agreements are documented and comply with company policies. Work closely with internal teams, including marketing, production, and customer service, to ensure seamless project execution and client satisfaction. Provide feedback and insights to improve our service offerings and customer experience. more »

and written translations Type of vacancy : Freelance/Casual Rates: Competitive and dependant on experience/qualifications Interpreters will be required to: - Excel at customer service - Have ongoing access to internet and e-mail - Be able to provide an accurate, confidential and impartial service - Be eligible for … Aid Agency guidelines Qualifications accepted: Community Interpreting Levels 3 Community Interpreting Levels 4 Community Interpreting Levels 6 Diploma in Police Interpreting Diploma in Public Service Interpreting (Law, Health, Local Government) Immigration Nationality Directorate UK Boarder Agency Certificate Language Related Degree Language Related Diploma How to Apply: If you are more »

We are currently hiring for a Customer Operation Specialist - Supply Chain . This role focuses on delivering top-tier customer service to the UK market, managing inbound and outbound communications, and overseeing order receipt processes. Collaborating closely with various departments, the aim is to meet customer … deliveries to retailers. This requires keen attention to detail and a proactive approach to optimizing operational efficiency. Overall, the role is instrumental in boosting customer satisfaction and driving success in the UK market. Your Responsibilities Overseeing and nurturing relationships with retailer supply chain teams through leading regular review meetings … aiding in order processing from inception to delivery and invoicing. Ensuring a service level of 98.5% by effectively communicating potential future out-of-stocks to customers and proposing mitigation options. Monitoring and evaluating customer order adjustments. Collaborating with commercial teams to develop joint forecasts incorporating supply chain insights more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

This role is ideal for an individual with a proven ability to provide technical leadership, to develop professional teams, and to provide high quality service to clients. The successful candidate will hold a senior transportation design leadership position in an engineering consultancy and will have the ambition to lead … including organising ROD UKL inputs to projects in Ireland and coordinating resources in Ireland to support UK bidding and projects. Maintain excellent levels of customer service. Report to the Managing Director of the ROD UKL business. Undertake group-wide management functions allocated by the Board. Required Skills and Experience more »

individuals united by a mission and culture which continue to grow stronger every day. What you will do: We are looking for an Export Customer Service Support to provide exceptional customer service experience for our customers & partners within EMEA. The role is based in the East … Midlands area of the UK (Burton upon Trent near Derby). The main responsibility of the role will be to provide customer service to the EMEA region with a focus on our export partners and customers, covering and supporting over 50 countries within the region. Work with established … partners along with new partners providing sales support and customer service on our portfolio of Interventional medical devices. Handling and recording of distribution orders and organizing international shipments including issuing the import/export documentation. Deliver exceptional customer service. Manage international shipments and ensures compliance of import more »

Junior IT Service Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You'll be an … integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling for someone eager more »

Software Support/1st Line Support/Technical Customer Service/Helpdesk Engineer required for my Reading based client. Salary is £24k - 28.5k This is a permanent role with HYBRID working conditions. This is an excellent opportunity for someone who wants to progress their career with opportunities to … move into: Senior Software Support role Development Implementation Consultancy Sales FULL TRAINING WILL BE PROVIDED You MUST be an enthusiastic, customer focused person who is willing to learn and progress. Duties & Responsibilities • Serve as the initial contact for customers via phone, email, or chat. • Address customer requests for … assistance promptly. • Utilise knowledge and skills to meet customer needs and resolve basic problems within established specifications and defined standards. • Deliver an outstanding customer experience by showcasing excellent communication skills, responsive follow-through, and advocating for customer issues within the support team and other internal departments. • Ensure more »

Junior Service Delivery Manager Northampton £27K - £33K + Company Benefits Our client is a top-tier IT service provider in Europe with 40 years of experience, known for their innovative and collaborative approach. Operating in 14 European countries and managing over 85 system houses and e-commerce entities … services. By focusing on accessibility and local presence, they provide extensive support through their global network of IT partners. The Role: As a Junior Service Delivery Manager, you will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests, and … as needed. Coordinate with internal teams to address client requests and resolve issues in a timely manner. Escalate complex issues or requests to Senior Service Delivery Managers or other relevant stakeholders as necessary. Maintain detailed records of client interactions and actions taken to ensure accountability and transparency. Collaborate with more »

role with a mix of project and BAU support work on the latest infrastructure technologies. Essential Competencies: Non technical: Demonstrable experience working in IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding … appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards. Tenure Milestone Recognition: We value and recognise the years of service of our people. Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas … We’re committed to maintaining an inclusive and supportive culture. Australian Business Awards – Employer of choice Top rated employer – Glassdoor: Our average length of service is 9 years. Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices. more »

Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you … your understanding of finance and further develop your IT skills? Join a growing team and Build for the future. The Role & Responsibilities: Transferring the service desk from an external provider to an internal team. The candidate would be a people person able to provide support to all levels of … 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth understanding and subject matter expertise of Microsoft 365, Windows Server Technologies, Exchange Online, Active more »

to contribute to the resolution of operational problems by working collaboratively with your peers. To be successful in this role, your problem solving and customer facing skills will be important as you will work with a wide variety of internal clients. About You: Y ou will have the following … of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills with prior experience in a similar customer service role. Experience with a ticketing system. A driving license more »

looking for a Support Analyst to join the team. The role will have a primary focus on the following: Provide expert hardware support and service to KG colleagues and Teams across the Retail estate, Head Office, and Warehouse. Monitor, triage and manage assigned and unassigned tickets, ensuring timely updates … and issues that arrive via email, phone and walk-ins and ensure a ticket log is recorded. Work closely with third-party suppliers and service providers to promptly resolve incidents and requests. Act as a first escalation point for incidents and issues, ensuring appropriate steps are followed for security … not essential Jamf Experience is great but not essential. A driving License is advantageous but not essential. Understanding of Windows servers and AWS Great customer service to support the business. Technical Build, configure and install hardware, software and networks for users, stores, and offices. Monitor, respond to, and more »

business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. With a long-standing expertise in Microsoft products, remote working, networking, and data storage, they are building one of the most sophisticated Cloud platforms available to small & mid-sized businesses. The companies aim is to help businesses transition to the Cloud, with solutions that … help businesses cut costs, increase service levels, boost productivity, and achieve a competitive edge through increased mobility. Partnering with some of the biggest vendors in the industry they aim to deliver best in class security, networking, and storage solutions. Tech stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers more »

into business value – by taking ideas, analysing them, and then managing the development of functionality - to allow the firm to offer excellent levels of customer service. Main responsibilities include: Forms, leads & motivates multi-function cross company project teams, to implement, the system developments to a high standard Defines and more »

Company: JAM Global Mobility Recruitment The Background: The successful candidate will be responsible for coordinating the relocation of assignees while maintaining excellent levels of customer service. The Role: The Global Mobility/Relocation Consultant will be responsible for: - Coordinating the full relocation process on behalf of multinational clients, balancing … with any other ad hoc duties as required. The Person: The successful candidate will have: - Previous global mobility or relocation experience is essential; - Excellent customer service and communication skills; - A strong understanding of MS Word, Excel and PowerPoint. To Apply: Please forward your CV or call Andy Shaw more »