Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Deloitte
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Deloitte
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Deloitte
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Horley, Surrey, United Kingdom Hybrid / WFH Options
Deloitte
/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of ITServiceManagement lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge more »
Belfast Metropolitan Area, United Kingdom Hybrid / WFH Options
Hayward Hawk
Diagnose and resolve technical issues, escalating to higher support tiers when necessary. Manage and document all service requests and incidents using ITServiceManagement (ITSM) tools. Ensure timely and effective communication with clients, keeping them informed of progress and any changes. Collaborate with other IT teams to identify and implement … Skills and Experience Proven experience as a Service Desk Analyst or similar role in an enterprise environment. Strong understanding of ITIL principles and ITServiceManagement best practices. Proficiency in using ITSM tools (e.g., ServiceNow, Jira Service Desk, BMC Remedy). Excellent troubleshooting skills and the ability to work under more »
Hampshire, Andover, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
Controls, Audit Results, Risk Register & IT Security Packs. GRC - Risk Management - Security, Audits & Controls-based Risk Management. GRC - IT Risk Management - SAP GRC, IRM & ITSM toolset experience. Risk Management Platforms - such as IRM i.e., Diligent. NIST Framework - have an understanding. ISO 27001, GDPR - have knowledge, or experience. SAP Access & Role more »
Employment Type: Permanent
Salary: £50000 - £55000/annum £5.6k Car Allowance + 5% Bonus + Ben
Hampshire, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
Controls, Audit Results, Risk Register & IT Security Packs. GRC - Risk Management - Security, Audits & Controls-based Risk Management. GRC - IT Risk Management - SAP GRC, IRM & ITSM toolset experience. Risk Management Platforms - such as IRM i.e., Diligent. NIST Framework - have an understanding. ISO 27001, GDPR - have knowledge, or experience. SAP Access & Role more »
York, Yorkshire, United Kingdom Hybrid / WFH Options
Certus Recruitment Group
excellent customer service via the telephone, ticketing system, email system and face-to-face Accurately log all incidents and requests onto the Service Desk ITSM tool Adhere to change management processes Maintain high levels of incident ownership through the incident life cycle to a satisfactory customer resolution Understand and adhere more »
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
SR2
diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote ITServiceManagement processes, guiding colleagues on optimal interactions with the ITService Desk. Collaborate with other IT Support Analysts and offer support and guidance within the more »
Eastleigh, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hays
with internal stakeholders to ensure all aspects of the projects are identified. You will be looking to implement IT training systems and implement ITServiceManagement tools. Daily duties and responsibilities include collecting, comparing, and evaluating project data allowing a thorough review of project performance; You will also provide guidance more »
experience in activating indirect sales forces within the servicemanagement domain. You possess a deep understanding of enterprise servicemanagement (ESM) best practices (ITIL, ITSM) and how they translate to real-world business value. You're an enterprise servicemanagement (ESM) or field servicemanagement (FSM)/predictive maintenance software more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
knowledge in performance Management: Service Level Agreements, Key Performance Indicators, and Continual Service. Hands-on experience within complex ICT Service environments. Familiarity with ITServiceManagement toolsets. Proven ability to manage complex relationships and situations. Understanding of IT-related procurement processes. Degree level education or equivalent in Contracts Management, or more »
portfolio of successful projects. – Deep understanding in ServiceNow Customer ServiceManagement development, configuration, and integration – Legal right to work in the UK -ServiceNow Certifications (ITSM or CSM) or highly desirable. -Previously worked in agile/scrum environment The salary for this great role is £60,000 - £70,000 depending on more »
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Connexa Technology Limited
resolution times. Lead quarterly service review meetings with clients to ensure satisfaction and alignment with SLAs. Key Skills and Experience Strong background in ITservicemanagement with significant experience leading a Service Desk or similar support function within the retail or quick-service restaurant industry. Excellent communication skills, with a more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Intellect UK Group Limited
a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology ITServiceManagement Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation environment would more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Intellect UK Group Limited
a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology ITServiceManagement Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation environment would more »
towards certifications with established Cloud technologies at associate level (e.g. AWS Solutions Architect Associate, Azure Solutions Architect, GCP Associate Engineer)Familiarity with common ITServiceManagement tools and associated repositories (e.g. asset repositories, data models)Connect to your business - ConsultingDistinctive thinking, deep expertise, and collaborative working. That’s what connects more »
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Deloitte
towards certifications with established Cloud technologies at associate level (e.g. AWS Solutions Architect Associate, Azure Solutions Architect, GCP Associate Engineer)Familiarity with common ITServiceManagement tools and associated repositories (e.g. asset repositories, data models)Connect to your business - ConsultingDistinctive thinking, deep expertise, and collaborative working. That’s what connects more »
Queens Road, Teddington, Middlesex, England Hybrid / WFH Options
LGC LIMITED
leading, core BI platforms Supporting Group BID&A team in delivering high-quality data solutions to business problems and supporting the queries coming through ITSM platform Bringing new ideas in terms of process automation and documentation General administration & process documentation within BIGD&A team Assisting end users with BI platform more »
as a ServiceNow GRC Technical Consultant, with a strong portfolio of successful projects. Deep expertise in ServiceNow GRC development, configuration, and integration. Familiarity with ITSM, ITOM, and other ServiceNow applications. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to explain complex technical concepts to more »
Greater Manchester, United Kingdom Hybrid / WFH Options
Technology and Risk Recruitment LTD
and utilize all available resources to identify the best solutions for customer needs. Skills/Experience ServiceNow Certifications: System Administrator, Certified Implementation Specialist in ITSM, and other areas would be useful. Extensive experience in ServiceNow implementation, including deep knowledge of its functionality, database structure, developer APIs, development tools, and techniques. more »
. Ability to translate business needs into technical requirements. Good to have: Knowledge of ServiceNow products. Experience in Scrum/Agile environments. Familiarity with ITSM, PaaS, and SaaS. Interested? Apply Now for this Data Governance Analyst/Engineer position today. For more information reach out to Som in Principle. Som more »
experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. In-depth knowledge of ServiceNow development, configuration, and integration. Familiarity with ITSM, ITOM, ITBM, and other ServiceNow applications. Excellent problem-solving skills and the ability to work independently. Strong communication and interpersonal skills, with the ability to more »
Our client, a renowned leader in digital transformation, is seeking a talented ServiceNow Developer specialising in ITSM Pro to join their innovative team. This role provides an exciting opportunity to work with a forward-thinking organisation that values excellence, collaboration, and continuous development. This position is primarily remote, with a … week. Role Overview: As a ServiceNow Developer with a focus on ITSM Pro, you will be responsible for designing, developing, and implementing advanced ITServiceManagement solutions on the ServiceNow platform. You will work closely with clients to understand their ITSM requirements and deliver robust, scalable solutions that enhance their … servicemanagement capabilities. This role is ideal for a skilled developer with extensive experience in ServiceNow ITSM Pro who is eager to drive technological innovation. Key Responsibilities: Design and develop custom ITSM Pro applications and modules within ServiceNow. Collaborate with clients to gather ITSM requirements and translate them into technical more »
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Charles Simon Associates Ltd
procedures Perform daily system monitoring Dealing with internal stakeholders to provide updates with ongoing projects and timelines Creating change request documents as per defined ITSM process in order to facilitate controlled, planned changes Please send an up-to-date copy of your CV to be considered for the IT Systems more »