51 to 75 of 127 Incident Management Jobs with Hybrid or WFH Options

team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. This position will report to the Sr. Director of Platform … Computing, and will lead the Windows Server Engineering and Operations team. This position can support a remote work arrangement. Responsibilities: Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co-develop multi-year roadmaps for the … insights Ensuring the productivity, career development, and satisfaction of your teams Coaching, mentoring and onboarding new team members Managing Windows Server operations, maintenance and incident management Identifying and coordinating incident response, security reviews, and infrastructure training Identifying future technical needs and creating a technical strategy with plans more »

team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. This position will report to the Sr. Director of Platform … Computing, and will lead the Windows Server Engineering and Operations team. This position can support a remote work arrangement. Responsibilities: Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co-develop multi-year roadmaps for the … insights Ensuring the productivity, career development, and satisfaction of your teams Coaching, mentoring and onboarding new team members Managing Windows Server operations, maintenance and incident management Identifying and coordinating incident response, security reviews, and infrastructure training Identifying future technical needs and creating a technical strategy with plans more »

team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. This position will report to the Sr. Director of Platform … Computing, and will lead the Windows Server Engineering and Operations team. This position can support a remote work arrangement. Responsibilities: Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co-develop multi-year roadmaps for the … insights Ensuring the productivity, career development, and satisfaction of your teams Coaching, mentoring and onboarding new team members Managing Windows Server operations, maintenance and incident management Identifying and coordinating incident response, security reviews, and infrastructure training Identifying future technical needs and creating a technical strategy with plans more »

team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. This position will report to the Sr. Director of Platform … Computing, and will lead the Windows Server Engineering and Operations team. This position can support a remote work arrangement. Responsibilities: Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co-develop multi-year roadmaps for the … insights Ensuring the productivity, career development, and satisfaction of your teams Coaching, mentoring and onboarding new team members Managing Windows Server operations, maintenance and incident management Identifying and coordinating incident response, security reviews, and infrastructure training Identifying future technical needs and creating a technical strategy with plans more »

team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. This position will report to the Sr. Director of Platform … Computing, and will lead the Windows Server Engineering and Operations team. This position can support a remote work arrangement. Responsibilities: Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co-develop multi-year roadmaps for the … insights Ensuring the productivity, career development, and satisfaction of your teams Coaching, mentoring and onboarding new team members Managing Windows Server operations, maintenance and incident management Identifying and coordinating incident response, security reviews, and infrastructure training Identifying future technical needs and creating a technical strategy with plans more »

team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. This position will report to the Sr. Director of Platform … Computing, and will lead the Windows Server Engineering and Operations team. This position can support a remote work arrangement. Responsibilities: Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co-develop multi-year roadmaps for the … insights Ensuring the productivity, career development, and satisfaction of your teams Coaching, mentoring and onboarding new team members Managing Windows Server operations, maintenance and incident management Identifying and coordinating incident response, security reviews, and infrastructure training Identifying future technical needs and creating a technical strategy with plans more »

team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. This position will report to the Sr. Director of Platform … Computing, and will lead the Windows Server Engineering and Operations team. This position can support a remote work arrangement. Responsibilities: Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co-develop multi-year roadmaps for the … insights Ensuring the productivity, career development, and satisfaction of your teams Coaching, mentoring and onboarding new team members Managing Windows Server operations, maintenance and incident management Identifying and coordinating incident response, security reviews, and infrastructure training Identifying future technical needs and creating a technical strategy with plans more »

team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. This position will report to the Sr. Director of Platform … Computing, and will lead the Windows Server Engineering and Operations team. This position can support a remote work arrangement. Responsibilities: Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co-develop multi-year roadmaps for the … insights Ensuring the productivity, career development, and satisfaction of your teams Coaching, mentoring and onboarding new team members Managing Windows Server operations, maintenance and incident management Identifying and coordinating incident response, security reviews, and infrastructure training Identifying future technical needs and creating a technical strategy with plans more »

Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that … assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental … the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent more »

Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that … assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental … the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent more »

user hardware/ancillary equipment configuration & deployment to Tunstall employees. Software installation, deployment & support in accordance with whitelisted application libraries & IT Service Catalogue. Creation, management, and deployment of device build imagines utilising image deployment tooling. The Ideal candidate: You will have proven experience in a service desk environment, be … in a Service Desk environment Experience as the first point of contact for inbound customer calls/emails/messages Proficiency in problem/incident management and root cause analysis Working knowledge of the following: Desktop PCs, Laptop & ancillary hardware support Windows operating system support (Windows 11/… general software systems, Active Directory Administration Enterprise anti-virus best practice awareness Experience operating in a customer-focussed IT Service Desk environment Excellent time management and prioritisation skills DESIRABLE ITIL V4 certification or understanding of the ITIL framework Basic understanding of Active Directory Group Policy management concepts Basic more »

IT Support Manager, you will establish a culture of excellence and leadership, while also being prepared to engage in hands-on problem-solving and incident management when necessary. What we hope you can bring to the role You must have previous management experience in IT Support and … date knowledge base and understanding of all IT Systems ensuring service standards are maintained through team knowledge, process, procedures, and documentation. Ownership of problem management and root-cause analysis, ensuring recurring issues and/or serious incidents are investigated and, where possible, mitigated. Work collaboratively with other areas of … IET, as required. Act as an escalation point ensuring complaints are managed appropriately through to resolution, whilst maintaining communication with relevant internal stakeholders. Line management of the IT Support team, including (but not limited to) performance discussions, 1-2-1s and team/individual objective setting aligned with more »

our computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture.The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves … developing selection criteria to identify appropriate security solutions to support strategic, operational needs, and security requirements.Participate in the development and testing of the security incident response plan, act as the incident response leader. Develop security, risk, and compliance reports and alerts.Participate in the yearly review of policies and … assigned SLA's. Evaluate and implement CIS critical security controls where necessary.Will provide input into cybersecurity strategic roadmap and annual budget.Adhere to applicable change management policy and procedure. Qualifications:Bachelor's degree required; advanced degree highly desirable. Candidates must possess significant analytical skills, which evolved from early academic training more »

mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager ! Careers at TCS: It means more TCS is a purpose-led transformation company … information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract within Service Delivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base … sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the delivery for a specialist security service management function within or into an account. with customer’s and Information Security teams, to drive security improvements, promote and identify security enhancements and to ensure more »

SIEM/Incident SME (Active DV Clearance) ELK (Elastic, Logstash, Kibana) Tanium MITRE ATT&CK Cyber Kill Chain Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months We are Global IT Recruitment specialist that provides support … including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give more »

capabilities spans multiple technology disciplines and strategic innovations. CCIBT provides strategic, enterprise-wide technology capabilities and enabling services to our lines of business and management of the applications in terms of skills, stability, security, scalability, speed, and cost.Join us at Wells Fargo, where you'll be part of a … solid understanding of technical process controls or standardsAct independently as a liaison for the line of business in support of daily inquiries, problem and incident management, project delivery, and escalations by following established guidebooksLiaise with functional or operational managers to understand their current and future information needs and … availability by automating platform activities to lower human intervention time on related tasksReview and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availabilityFacilitate discussions on preventative action, root cause analysis and resolutions with service managementCollaborate and more »

platform) SuccessFactors (or other Tier 1 SaaS based platform) certified Experienced in ensuring operational availability of major SaaS based platforms and well versed in Incident and Major Incident Management Skilled stakeholder manager with the ability to communicate complex messages, constructively challenge and guide stakeholders The ability to more »

pertains to middleware. Participation in establishing and test disaster recovery policies and procedures across all Middleware environments. Ensure adherence to applicable Change and Release Management processes. Develop technical documentation and procedure on monitoring, performance. Lead problem determination on system errors or malfunctions and works with the application team/… may affect decisions on systems building or enhancements Role Requirements: ITIL Foundation-level knowledge. Experience in the following security domain areas; Vulnerability Assessment and Management, Security Risk and Compliance, Cloud Security Architecture, Application Security, Security Operations Centre and Investigations, Incident Management and Security Engineering. Good understanding and … skills, including presentation skills, with an ability to communicate with a range of technical and non-technical team members and other relevant individuals. Time management and organisational skills to manage a variety of tasks, prioritise workload and meet deadlines. Excellent attention to detail, analytical skills and an ability to more »

is a 12-month FTC paying up to £60k plus benefits. As Infrastructure Services Analyst you will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage, and unified communications. Key Responsibilities: Maintain all infrastructure … in conjunction with the IT Security Team. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Incident Management – responsible for technical troubleshooting. Ideal skills and experience: Experience working within a global professional services environment A strong awareness of best practice more »

possible as part of continuous improvement to the support function Configuring monitoring and logging software ( Datadog preferably ) on all resources of the application service Incident management Produce wiki or other relevant documentation to enhance in-house knowledge base Maintain working relationship with business teams and business management … Jenkins) Exposure to Postgres would be beneficial but not essential Ability to communicate clearly and concisely to IT and business teams and to senior management more »

to continuously review and keep abreast of incoming requests Escalate incidents where necessary to ensure the development for smooth, timely solutions of tickets Coordinate incident resolution with the Enterprise Team to agreed Service Levels and Targets Handle complaints, provide appropriate solutions and alternatives within set time limits and follow … order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you more »

to continuously review and keep abreast of incoming requests Escalate incidents where necessary to ensure the development for smooth, timely solutions of tickets Coordinate incident resolution with the Enterprise Team to agreed Service Levels and Targets Handle complaints, provide appropriate solutions and alternatives within set time limits and follow … order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you more »

changing environment and ability to communicate this to all technical and non-technical colleagues. A solid understanding of SAP Solution Manager relating to Release Management & Incident Management. Strong interpersonal, written and oral communication skills and ability to work within a team-oriented, collaborative environment. Creativity and lateral thinking more »

Commvault, Veeam, and Zerto for replication and disaster recovery purposes in Tier 4 datacenter environments. Participate in an on-call Rota, providing remote support, incident management, and problem resolution following ITIL processes. Oversee the installation, configuration, and maintenance of servers, both physical and virtual, to support various applications more »

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »