Solihull, West Midlands, Chelmsley Wood, West Midlands (County), United Kingdom Hybrid / WFH Options
Jenrick Commercial
and Juniper SRX - these are all essential VPN setup on both Cisco ASA/Fortinet firewalls Understanding of core IT Concepts Problem resolution and rootcauseanalysis Have a good understanding of ITIL practices Help desk ticket interaction Change process experience required Desirable skills: Load Balancing experience more »
Havant, England, United Kingdom Hybrid / WFH Options
Lockheed Martin
ensure smooth operations. Automation Expertise: Develop and maintain Red Hat Automation platform (Ansible) playbooks and scripts to streamline processes. Problem Solving: Troubleshoot and perform rootcauseanalysis on Linux-related incidents, ensuring quick and effective resolution. Team Collaboration: Work closely with team members to meet service performance more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
CMR & Life Sciences
e.g., IPC-A-610) and safety regulations. Prioritise safety during inspections and testing procedures. Identify and report any anomalies or potential issues. Participate in rootcauseanalysis and continuous improvement efforts. Ensure adherence to safety protocols and personal protective equipment (PPE) guidelines. Collaboration: Work closely with the more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Consult Energy
Have you managed change related to CRM/billing systems? This role could be for you! Business Change Analyst - What you'll do: Conduct rootcauseanalysis and process mapping Identify and manage system changes Work on testing, change and release management Liaise with a range of … stakeholders up to Board level Business Change Analyst - What you'll need: Experience working in the utilities sector is essential Strong experience in business analysis Experience managing billing/CRM system changes Comfortable liaising up to senior level Salary: £(phone number removed) Location: Leeds (hybrid - 50% in office) This more »
Hatfield, England, United Kingdom Hybrid / WFH Options
Mitsubishi Electric
areas of consolidation and improvement Skills/Responsibilities: Experienced in translation of conceptual requirements to architect the data to enable effective business reporting. Perform rootcauseanalysis on internal process and data to identify opportunities for improvement. Test management to ensure data requirements have been met across … with third party systems. Strong analytic skills related to working with unstructured datasets. Experience in delivery of Management Information, Financial Reporting, Forecasting, Planning and Analysis applications from a data management perspective. Good understanding of system project life cycle and delivery. Experience and aptitude in data modelling and user interface more »
Clerkenwell, England, United Kingdom Hybrid / WFH Options
Salt Careers
collaborate with Business & Operational Teams o Mainframe Batch Workload Problem escalations (internal and vendor support) o Follow ITIL Business processes, Change, Incident, Problem and RootCauseAnalysis processes. o Manage Mainframe Scheduling tools in line with security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow o more »
Nottingham, England, United Kingdom Hybrid / WFH Options
Develop Careers
Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and RootCauseAnalysis processes Manage Mainframe Automation tools in line with Experian security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential more »
Clerkenwell, England, United Kingdom Hybrid / WFH Options
Salt Careers
manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and RootCauseAnalysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on more »
Wilmslow, Cheshire, North West, United Kingdom Hybrid / WFH Options
Candour Solutions Limited
end user technology which is flexible, safe and seamless irrelevant of location Deploys, develops and encourages adoption of the Omni Channel communications capabilities Perform rootcauseanalysis of recurring or major incidents and develop a Problem Builds strong relationships with business leadership to ensure customer service is more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Anson McCade
develop solutions; implement new features and seek to continually improve client applications. We’re interested in the following skills and experience: Ability to resolve rootcauseanalysis and troubleshoot solutions Experience in identifying efficiency improvements from manual actions to automated processes with a focus on continuous improvement more »
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Connexa Technology Limited
the primary point of escalation for operational issues, working collaboratively with various departments and offshore Level 3 support to ensure smooth service. Focus on rootcauseanalysis to address recurring issues, aiming to improve customer satisfaction and reduce unnecessary effort. Compile reports on Helpdesk performance, providing insights more »
London, England, United Kingdom Hybrid / WFH Options
OpenSymmetry
design, build, testing and go-live. Sr. Consultants will work as mentors to junior team members while carrying out the tasks to perform investigations, rootcauseanalysis, and defect resolution for our array of clientele. Job Objectives The ideal candidate will be able to: Demonstrate strong understanding more »
of pragmatic and appropriate technology risk framework and control libraries and identify opportunities to continuously improve our control environment. Actively manage post incident reviews, rootcauseanalysis, regulatory notifications, and drive process improvements to address any systemic issues. Develop and deliver risk reporting metrics and scorecards for more »
Birmingham, England, United Kingdom Hybrid / WFH Options
MICHELIN Connected Fleet
seamless service Serve as an escalation point for resolving issues Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction Perform rootcauseanalysis of customer issues and implement solutions to resolve these issues permanently Obtain, collate and present customer feedback and insight on more »
risk rated suppliers, managing the day to day operational SLAs and recognising any cost reduction or income opportunities. This will also include ensuring preventative root-causeanalysis is undertaken and lessons learned from service incidents are fed into ongoing improvement plans. You’ll need to take ownership more »
Northampton, England, United Kingdom Hybrid / WFH Options
Nationwide Building Society
risk rated suppliers, managing the day to day operational SLAs and recognising any cost reduction or income opportunities. This will also include ensuring preventative root-causeanalysis is undertaken and lessons learned from service incidents are fed into ongoing improvement plans. You’ll need to take ownership more »
Swindon, England, United Kingdom Hybrid / WFH Options
Nationwide Building Society
risk rated suppliers, managing the day to day operational SLAs and recognising any cost reduction or income opportunities. This will also include ensuring preventative root-causeanalysis is undertaken and lessons learned from service incidents are fed into ongoing improvement plans. You’ll need to take ownership more »
Dublin City Centre, Dublin, United Kingdom Hybrid / WFH Options
Reperio Human Capital
a range of other electronic areas. Other key activities will be developing different products and using your expertise to also test the design through rootcauseanalysis Requirements: Hands-on experience with Signal Design (Either Analog or Digital) Electronics Experience such as Schematic design and PCB layout more »
Nottingham, England, United Kingdom Hybrid / WFH Options
Develop Group Ltd
and collaborate with Business & Operational Teams Mainframe Batch Workload Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and RootCauseAnalysis processes. Manage Mainframe Scheduling tools in line with Experian security, compliance, and policies, using standard tools, eg CyberArk, ServiceNow Potential more »
Kent, England, United Kingdom Hybrid / WFH Options
Saxton Leigh
develop our operational systems and ensure that they remain compliant with regulatory, industry and service standards. Monitor the outcomes of fraud cases and undertake rootcauseanalysis, making recommendations to address any gaps or evolving fraud trends. Work alongside the Card and Fraud Subject Matter Expert and more »
surveys to assess network requirements and recommend solutions. Provide technical support to clients remotely or on-site as required. Troubleshoot network issues and perform rootcauseanalysis to identify and resolve problems. Configure and troubleshoot VOIP systems. Ensure that installations and configurations are completed according to best more »
Employment Type: Permanent
Salary: £30000 - £36000/annum Company Van + Benefits
client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management reporting, including root-causeanalysis and proactive remediation Seen as a technical expert in his/her area, involved with solution design Manages communication with more »
detailed testing and evaluation procedures, and other supportive materials to effectively assist in supporting BritBox subscribers. Assess training and quality-related issues, conduct detailed rootcauseanalysis, recommend insightful improvements, develop targeted improvement plans, and collaborate with the operations team to enhance overall quality performance. Utilize a more »
along with PI-Sheets and X-Steps. Collaborate with end-users and stakeholders to understand their requirements and provide timely resolutions and recommendations. Conduct rootcauseanalysis for incidents and problems related to PI-Sheets or PP-PI related issues, implementing permanent solutions to prevent recurrence. Provide more »
Maldon, Essex, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
to progress as a fully-fledged Applications Engineer? In this hybrid role you will be responding the customer queries and providing technical support through rootcauseanalysis, along with liaising with Engineering, Test, Quality, and various other internal departments. You will be dealing with the international customer more »