Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
2nd Line IT SupportEngineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line IT SupportEngineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … Technologies such as Veeam Good working knowledge with switches (Ubiquit, Meraki, HP Aruba) The roles and responsibilities of the role include administering T1 & T2 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management more »
Mac SupportEngineer - Up to 39 k Central London - Hybrid working - 3 days per week onsite A specialist technology company is on the market for an ambitious 2nd Line/Mac SupportEngineer for their growing team. This is an exciting opportunity to work with a … diverse clientele, from Non-Profits to Public Sector organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and … Workspace, Azure, Okta, and the full range of Jamf products are on offer. Knowledge and Experience required: Minimum of 2 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and root cause analysis Understanding of current macOS, Jamf, iOS A high more »
Greater Cardiff Area, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Lead Technical SupportEngineer - £60,000 - £70,000 – Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical SupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
yolk recruitment
Lead Technical SupportEngineer - £60,000 - £70,000 - Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical SupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an involvement from more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 3rd Line Technical SupportEngineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be … responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets …/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced SupportEngineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »
Desktop SupportEngineer - Autotask (Fully Remote) Our well established client is looking for a immediatley available Desktop SupportEngineer on an initial 1-2 month contract with potential to extend. This is a fully remote position. Key skills Office 365 Exchange Windows Operating Systems Active Directory more »
Reading, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
Graduate Systems SupportEngineer £32,000 Due to the work being undertaken we can only accept applications for British Passport Holders as you will be working on projects that are classified to 'UK Eyes Only'.If you do not hold a British Passport, you will be unable to … A passion for learning and continuous improvement. Excellent communication and interpersonal skills. A team player with a collaborative spirit. Overview Job Title: Graduate Systems SupportEngineer Location: Reading, UK Hybrid: 4 days in office, 1 day home working (flexible) Salary: £32,000 Requirements A 2:1 Bachelors Degree more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/3 rd Line IT SupportEngineer . My client based in Newcastle are looking for a 3rd Line IT SupportEngineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/ more »
Stratford-Upon-Avon, England, United Kingdom Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line SupportEngineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has … brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd Line SupportEngineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring more »
City of London, London, United Kingdom Hybrid / WFH Options
Frossell Recruitment Ltd
Senior Tier 3 Technical SupportEngineer Salary : £90,000 £110,000 Location UK (Remote Working) Our Award-winning client a global provider of enterprise storage platforms and solutions is seeking an Senior Tier 3 Technical SupportEngineer to be based in the UK covering London. The … from the storage analyst and storage press community. The position requires a willingness to work one Saturday per month. Responsibilities: Provide technical assistance and support for the most complex field issues. Provide proactive recommendations customers for improving their use of company storage solutions and help maximise their satisfaction. Diagnose … dockers and related technologies an advantage. VCE Certification an advantage. Administration level backup expertise an advantage. Previous experience as a Tier 3/4 Support an advantage. Ability to effectively communicate issues and resolutions to all levels of the organisation and customer base. Security clearance an advantage. Behavioural Requirements more »
City of London, London, United Kingdom Hybrid / WFH Options
Oliver Bernard Ltd
Atlassian App SupportEngineer - £500+ per day We're seeking an experienced Atlassian SupportEngineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying … Confluence knowledge - a true Subject Matter Expert Data Centre upgrade experience Excellent communication skills Current ACTIVE SC clearance Good knowledge of technical, customer-focussed, supportmore »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Oliver Bernard Ltd
Atlassian App SupportEngineer - £500+ per day We're seeking an experienced Atlassian SupportEngineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying … Confluence knowledge - a true Subject Matter Expert Data Centre upgrade experience Excellent communication skills Current ACTIVE SC clearance Good knowledge of technical, customer-focussed, supportmore »
Braehead, Scotland, United Kingdom Hybrid / WFH Options
Oliver Bernard Ltd
Atlassian App SupportEngineer - £500+ per day We're seeking an experienced Atlassian SupportEngineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying … Confluence knowledge - a true Subject Matter Expert Data Centre upgrade experience Excellent communication skills Current ACTIVE SC clearance Good knowledge of technical, customer-focussed, support TPBN1_UKTJ more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Confidential
Atlassian App SupportEngineer - £500+ per day We're seeking an experienced Atlassian SupportEngineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
days annual leave plusbank holidays Westfield Health cash back scheme (following 6 months service) We have an exciting opportunity for an Infrastructure SupportEngineer who specializes in VMWare to join our client on a permanent basis working in a hybrid working arrangement. The ideal candidate would be an … experienced 3rd line supportengineer who has previously worked in the financial sector. Someone who can work multiple work streams simultaneously in a demanding risk-averse and formally managed environment. Key responsibilities are to deliver both Business as Usual and Project requirements to our customer. Key Deliverables: - Incident more »
Portsmouth, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
days annual leave plus bank holidays · Westfield Health cash back scheme (following 6 months service) We have an exciting opportunity for an Infrastructure SupportEngineer who specializes in VMWare to join our client on a permanent basis working in a hybrid working arrangement. The ideal candidate would be … an experienced 3rd line supportengineer who has previously worked in the financial sector. Someone who can work multiple work streams simultaneously in a demanding risk-averse and formally managed environment. Key responsibilities are to deliver both Business as Usual and Project requirements to our customer. Key Deliverables more »
hedge fund, who trade across Equities, Macro and Commodity markets. They have discretionary and systematic trading teams, and they are looking for an Application SupportEngineer for the latter. The systematic teams at work on the cutting edge of electronic trading, and the technologies and infrastructure is vital … to their success. They need an Application SupportEngineer to come in and aid their trading divisions, working with low-latency apps and augmenting the technological infrastructure, enabling them to operate with upmost efficiency. Stack: SQL, Bloomberg, Python, JIRA , AWS This company is a tech firm before a more »
2nd Line SupportEngineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. In 2023 we … This is an exciting opportunity to be part of a successful and leading MSP! Job Description We are currently looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced … 1st line engineer looking for that next step in their career. This role will include an element of site visits for our clients, so we are looking for someone that has experience of customer facing visits. You will take a supporting role in the in the management and resolution more »
Leiston, England, United Kingdom Hybrid / WFH Options
G4S
About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical SupportEngineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a pre-production … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain the infrastructure of a more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Profectus
At Profectus we have a brand new role for a Junior IT SupportEngineer with an exciting company going through rapid growth, resulting in the expansion of the Infrastructure team. This is the ideal role for someone looking to kick-start their career and gain valuable 1st and … Southend-On-Sea office with great transport links nearby. Having a driving license is beneficial but not essential. The role: 1st & 2nd line IT support Desk setups, machine replacements, moves, and changes Raising IT support tickets and ticket assignments Remote site support using industry-standard tools Home … worker remote support Local site support Travel to remote sites when required Skills required: 1st/2nd line support experience (ideal but not essential) Knowledge of current Windows environments Strong organisational skills Attention to detail Excellent communication, verbal, written and presentation Self-motivated Ability to multitask If more »
Job Title: IT SupportEngineer Industry: Advertising Job Type: Permanent Salary: £40,000 - £45,000 Location: City of London (Hybrid) Role: Providing 1st and 2nd line support. Collaborate with help desk team to resolve support tickets. To escalate and work with third parties to appropriately resolve issues. … Conduct audits and make recommendations regarding the customer's IT environment. Manage and support Office 365, Google Suite, Slack, Adobe, JAMF, Intune and other services. Maintain data security within the wider business to ensure the company’s data is backed up and stored securely. Provide BAU Support which … includes laptop builds, printers and mobile phone support. Resolve technical issues. Assist other support team members. Support in the preparation of technical documents and proposals. Skills At least 4 years’ experience in a similar IT role Excellent verbal and written communication skills. Excellent customer service skills when dealing more »
Manchester Area, United Kingdom Hybrid / WFH Options
Maxwell Bond
Application Support – Manchester/Hybrid - £36K Maxwell Bond are delighted to be working alongside an established business in the Manchester area, who are looking for an Application SupportEngineer to join the team. It’s an exciting time to join the business as they experience high growth … site shower Private healthcare Contributory pension scheme Regular free staff lunches Chance to progress into a Management role Role requirements: 1+ years of Application Support Ideal – HTML/CSS experience 1+ years of working in a support/service desk environment Responsibilities: Assisting in resolution of incidents and … problems across the helpdesk system Helping to provide technical and functional support to the business application support function Ensure and deliver key bug fixes & implement fixes Install and configure new/bespoke systems Please apply immediately if this sounds like the role for you! Get in touch with more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
Technical SupportEngineer | Work from home with occasional travel to our Basingstoke office | Full Time | £33,000 per annum Are you a self-motivated, enthusiastic individual with a keen desire to develop your IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting opportunity … for you to join their small, but growing, Managed Service team as a Technical Support Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile Device Management, Operations Management, and Azure. They are dedicated to enacting change, achieving outcomes, and … of Microsoft Cloud Technologies, M365, Azure and Windows operating system. Qualifications in these technologies would be desirable, but not required, although experience in IT Support for at least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do' attitude, have a more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Shift F5
Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident … speaking with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs more »
Technical SupportEngineer - £35,000 - Bristol with WFH flexibility (2 days per week) Yolk Recruitment are working with an innovative FinTech organisation based in Bristol to expand on their IT Support team. They have already helped over a million people by giving them the tools they need … to be available to come to the Bristol office 2-3 times a week. This is what you'll be doing: First line desktop support to all remote and office-based staff Provide access to systems and software on an as needed basis Provision and onboard new staff with … access Retrieve, retire or recommission leaver's equipment and accounts Maintain an inventory of high-value equipment Maintain our domainless directory system Provide technical support and guidance to internal end customers The experience/knowledge you'll bring to the team: Working knowledge of operating systems (Windows, Mac OSX more »