26 to 50 of 53 Customer Experience Jobs in Yorkshire

ordination with key HSBC stakeholders) Ensure establishment of a best-in-class technology platform that can support a market leading Mobile first proposition and customer experience on the banks’ future state architecture driven through intelligent data led products and servicesThe role holder will report to: functionally to the … products meet the highest standards of quality, security, and reliability. Work closely with product managers, designers, and engineers to deliver innovative solutions that exceed customer expectationsProvide technical leadership and guidance to the engineering teams, fostering a culture of excellence, collaboration, and continuous learning. Champion best practices in software development … solutions at scale. Provide mentorship, coaching, and career development opportunities to empower team members and foster a culture of growth and excellenceQualificationsStrong and progressive experience in technology leadership rolesProven track record of success in senior technology leadership roles within complex financial services companies and involvement in complex technology transformations more »

critical projects enhancing physical retail stores through innovative technologies. This includes modernising inventory management, stock replenishment, point-of-sale systems, clienteling tools, and other customer-facing solutions. You'll bridge the gap between technical teams and store associates to create seamless digital and physical shopping journeys. Collaborating with third … governance and ensure projects adhere to industry best practices for risk management, quality assurance, and hybrid methodologies. Retail IT Project Manager - Key Requirements Proven experience leading IT implementation projects within retail environments, with a focus on in-store technologies Strong understanding of retail store operations and delivering solutions that … elevate the customer experience Skilled in managing complex stakeholder groups, from executive leadership to frontline retail staff Expertise in agile and traditional project management methodologies Proficiency with retail-specific platforms like merchandising, inventory, POS, and clienteling systems Background in implementing emerging retail technologies (RFID, computer vision, IoT, etc. more »

revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to steam ahead at the forefront of innovation. About the Opportunity Are you looking for a new and dynamic … responsible for the coordination & execution of all field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels … Sales Executives – Aftersales. Ensure that communication with internal stakeholders in other departments is effective and efficient (Technical Sales Executives - Aftersales, Service Engineers, Logistics, Warehouse, Customer Service). Act as annual leave cover for Warranty and Service Coordination and support the sales team to ensure continuity in service provided during more »

Experienced in administrative duties in a corporate environment (ideally recruitment) IT Literate – including MS Office – Outlook, Word Excel Enthusiastic about providing a first-class customer experience Inclined to take full ownership of our processes and ensure they are implemented correctly Highly literate and numerate Confident when liaising with more »

Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. more »

driving continuous improvement initiatives, supporting the delivery of improvements, coaching and developing the team, and embedding the continuous improvement and innovation culture across the customer division. You will Establish continuous improvement practice providing tools, frameworks and mentoring to the continuous improvement squads and practitioners. Coach the team to identify … areas for improvement and develop strategies to enhance operational efficiency and customer experience delivering results at pace. Work closely with cross-functional teams to identify process gaps, bottlenecks, and areas of improvement. Utilise Lean Six Sigma methodologies to analyse processes and implement improvements. Coach and mentor team members more »

the Omni-channel Marketing Manager you will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across our stores, our own web site, third party marketplaces like Amazon and eBay plus B2B customers. You will work closely with, senior … management, our buying and sales teams and Brand partners like Samsung and Bosch to ensure a seamless omni-channel experience for our customers. Key Responsibilities: Develop and execute omni-channel marketing campaigns to promote products, promotions, and events both online and offline. Manage the store's digital presence, including … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimization. Work closely with external agencies and Brands to execute marketing initiatives and campaigns. more »

leader in the design, manufacture, and distribution of filtration and fume extraction equipment. Our client has a global presence and delivers a world-class customer experience. With 30 years of experience in providing fume extraction solutions that are reliable, high quality, and with a low lifetime cost of … manufacturers to global market leaders. Purpose of the Area Sales Engineer role: The Area Sales Engineer will play a pivotal role in expanding our customer base and maintaining strong connections with current clients. The successful candidate will possess a deep understanding of compressed air and gases, coupled with excellent … the Area Sales Engineer role: Identify and pursue new business opportunities within the Northern UK territory. Keep up to date on industry trends and customer needs. Nurture and strengthen relationships with existing clients. Provide excellent customer support and address inquiries or concerns promptly. Collaborate with other areas of more »

who is keen to foster a positive and inclusive team culture and ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and … services through data and results. Key responsibilities: Lead, manage and develop the Information Security team to ensure full capability across all activities, delivering excellent customer service. To act as Force Accreditor of information systems to ensure the effective risk management of the forces data and network to allow continued … interpersonal skills, including the ability to effectively communicate with a broad range of diverse and demanding customers across a variety of platforms. Have demonstrable experience of making risk-based decisions and ideally have experience in dealing with high pressure situations. The idea candidate will also have: An in more »

a Digital and Ecommerce Marketing Manager to join our diverse and inclusive marketing team, stepping into a role that's central to enhancing our customer digital experiences and shaping innovative marketing and ecommerce strategies. Your experience with organic and paid search, SEO, and PPC will be crucial as … oversee digital strategies. With a focus on budget management and interest in emerging technologies, you'll collaborate closely with internal and external stakeholders, boost customer database growth, and negotiate compelling strategies with our senior leadership team. Your role will involve staying ahead of digital trends, adeptly negotiating requirements, managing … written communication, meticulous attention to detail, and the ability to prioritise and execute tasks within tight deadlines. You will demonstrate a developed understanding of CX and UX, possibly from a background in B2Binbound marketing. If you are experienced in a digital marketing environment, have experience managing teams and third more »

and growing sales on new platforms such as eBay, TikTok, Etsy & Mirakl. You will be responsible for driving online revenue growth, optimising the user experience and implementing innovative strategies to enhance e-commerce presence. You will also be responsible for maximising product performance, implementing effective marketplace strategies and driving … entering product listings, pricing, and promotions. Taking ownership of the end-to-end process, from product upload to order fulfilment, to enhance the overall customer experience. Overseeing product merchandising, pricing and inventory management to maximise profitability. Represent the company at Trade and Professional Expos. The Person: In order to … or within a commutable distance to Bradford. Amazon Seller Central expert. Commercially minded and results driven. Analytical with strong focus on attention to detail. Experience of fully managing a busy Amazon retail account (ideally both UK and international). Confident using Amazon Advertising Console. Experience with Seller Fulfilled more »

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a … productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global … of the following locations: Darlington, GBR BASIC QUALIFICATIONS - Education to a degree level and additional qualifications to an NVQ5/NEBOSH Diploma level - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS Preferred qualifications more »

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a … productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global … of the following locations: Darlington, GBR BASIC QUALIFICATIONS - Education to a degree level and additional qualifications to an NVQ5/NEBOSH Diploma level - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS Preferred qualifications more »

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a … productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global … of the following locations: Darlington, GBR BASIC QUALIFICATIONS - Education to a degree level and additional qualifications to an NVQ5/NEBOSH Diploma level - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS Preferred qualifications more »

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a … productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global … of the following locations: Darlington, GBR BASIC QUALIFICATIONS - Education to a degree level and additional qualifications to an NVQ5/NEBOSH Diploma level - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS Preferred qualifications more »

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a … productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global … of the following locations: Darlington, GBR BASIC QUALIFICATIONS - Education to a degree level and additional qualifications to an NVQ5/NEBOSH Diploma level - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS Preferred qualifications more »

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a … productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global … of the following locations: Darlington, GBR BASIC QUALIFICATIONS - Education to a degree level and additional qualifications to an NVQ5/NEBOSH Diploma level - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS Preferred qualifications more »

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a … productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global … of the following locations: Darlington, GBR BASIC QUALIFICATIONS - Education to a degree level and additional qualifications to an NVQ5/NEBOSH Diploma level - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS Preferred qualifications more »

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a … productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global … of the following locations: Darlington, GBR BASIC QUALIFICATIONS - Education to a degree level and additional qualifications to an NVQ5/NEBOSH Diploma level - Relevant experience managing a team - Relevant experience complying with local Health and Safety legislation - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS Preferred qualifications more »

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The RiskNarrative team operates as a established innovative leader in our field. We are a passionate team who see development as a creative and challenging endeavour … About the Role: You will own product development plans and represent features within the cross-functional team. Proposing new feature ideas that address a customer pain point or need based on your deep understanding of the customer. You will prioritize and communicate production customer issues defects based on more »

About the Role As an Aftersales Administrator you will be supporting our customers with their queries and making sure that we deliver a positive customer experience. You will be working in a friendly customer support team who investigate and resolve queries for our customers across the UK. You … a full audit trail is documented & the appropriate authorisations are obtained Monday to Friday: 8.30am to 5.00pm About You You will be an experienced customer service professional who is an excellent communicator and enjoys problem solving. You will have good influencing skills and you will enjoy building relationships with … skills Reliability Positive attitude Exposure to Health & Safety in the workplace. Excellent IT skills, with knowledge of Excel, Word, Outlook, Powerpoint Desirable, not essential: experience with SAP. About our Benefits Annual salary up to £23,000 (depending on experience) Professional growth, training, and opportunities to hone your skills more »

and service offering to stay ahead of the curve within their sector and they give the best product advice possible, adding value to the customer experience. An exciting opportunity has now arisen in their expanding ecommerce team for an ambitious and experienced Online Trading person to join their team. … different creative executions and approaches for campaigns to maximise performance The ideal candidate will have the following skills and experiences: Minimum of 3 years experience within an Ecommerce environment Experience working in a pricing or trading role Highly numerate and proficient in excel and Google Analytics Have a more »

into new international territories. They are now looking for a Head of E-commerce to take ownership of their sales platforms and drive online customer experience. The successful candidate will collaborate with colleagues in digital and brand to build a best in class online experience. This is a company … when necessary. The role: Develop and deliver a comprehensive ecommerce strategy which integrates with the wider marketing strategy Take ownership for the optimisation of customer journeys to maximise conversion rates, creating a cohesive user experience Own and manage the ecommerce platform with a keen eye on conversion, functionality … and UX. Manage internal teams and 3rd party agencies to get the best out of the website and tech platforms Analyse customer journey data and make recommendations based on insight Own testing programmes across the website to increase conversion Lead conversion projects with the support of 3rd party agencies more »

You will facilitate changing business processes, improved structure, and efficiency through enhancements to digital and technology solutions . You will build and install innovative customer experiences using the latest technologies. Role Perform internal and external client interviews to identify short and long term digital and technology business goals. Perform … Duration 36 Months Positions Available 1 Closing Date Thursday, 6th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Qualifications Any subject A Level or equivalent, grade BBC/Distinction Merit Merit (Essential) About the Employer more »

and apply themselves. It is a fantastic opportunity for anyone wanting their first role within the industry, offering fast career & technical progression. Role Responsibilities: Customer Support - Troubleshooting technical issues and escalating difficult tickets to senior team members. Providing professional responses to clients regarding issues via phone, email, or support … in product testing activities, including feature testing, regression testing, and end-to-end testing, to identify and report bugs, usability issues, and performance concerns. Experience Needed: Strong problem-solving skills with a passion to deliver outstanding customer experiences Some basic technology experience with an appreciation of software more »