1 to 25 of 36 Customer Requirements Jobs in Yorkshire

ideally on Managed Service contracts. Main purpose of role: You will be responsible for the achievement of all service elements within this new key customer account and for demonstrating performance to key customer and internal stakeholders and working knowledge of ITIL is required. Key responsibilities: To ensure that … business objectives and service targets are exceeded, ultimately facilitating the successful retention of your customer account. Tasks required will include (but are not exclusive to): · Work to targets to achieve and exceed Key Performance Indicators (KPIs). · Understand the deliverables of the individual customer contracts with a view … to develop and improve the service offered by us to the customer throughout the lifecycle of the account. · Identify Service Levels not being met and liaise with involved departments to execute corrective action, lead Continual Service Improvement (CSI) as an imperative aspect of the Service Advocate role. · Help manage more »

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The RiskNarrative team operates as a established innovative leader in our field. We are a passionate team who see development as a creative and challenging endeavour … About the Role: You will own product development plans and represent features within the cross-functional team. Proposing new feature ideas that address a customer pain point or need based on your deep understanding of the customer. You will prioritize and communicate production customer issues defects based on more »

professional who inspires digital transformation and encourages technology adoption among your clients? Can you balance the commercial and technological challenges of a rapidly evolving customer base and product set? As a Technology Account Executive at A-SAFE, you will play a pivotal role in establishing new customer relationships … biggest brands and busiest industrial facilities. Our global presence spans the Americas, EMEA and APAC, with 16 sales locations and a team of 500 customer-facing colleagues. Our extensive network reflects our deep understanding of diverse market needs and our ability to respond effectively to various customer requirements. … the specific needs of a hybrid (hardware and software) as-a-Service sales model. What you will be doing: Initiate commercial conversations with new customer to develop new business opportunities. Support customers in their journey of understanding the value of digital transformation and present A-SAFE’s industrial IoT more »

Services Manager, reporting to the Technical Manager, will lead the technical services function. They will ensure products are safe, and legal and conform to customer requirements by managing the sites QMS and food safety systems requirements Key responsibilities; Ensure site policies, procedures, and other standards are updated … and managed. Update, maintain, and monitor customer and other third-party portals. Implement and maintain an internal audit system. Play an active role during audits and site visits Be a confident point of contact for technical enquiries related to the QMS and food safety systems for internal and external more »

a Digital and Ecommerce Marketing Manager to join our diverse and inclusive marketing team, stepping into a role that's central to enhancing our customer digital experiences and shaping innovative marketing and ecommerce strategies. Your experience with organic and paid search, SEO, and PPC will be crucial as you … oversee digital strategies. With a focus on budget management and interest in emerging technologies, you'll collaborate closely with internal and external stakeholders, boost customer database growth, and negotiate compelling strategies with our senior leadership team. Your role will involve staying ahead of digital trends, adeptly negotiating requirements … generation responsibilities Accountabilities Ensure the successful delivery of the digital marketing strategy and associated campaign plans. At regular intervals report progress/risks/requirements to the Head of Marketing, SLT and the Digital Board. On-going responsibility for improving digital customer touch points and journeys. Devise strategies more »

an international scale. As a project engineer, you will be overseeing the delivery of new and existing projects with a holistic approach from capturing customer requirements to overseeing the product Lifecycle with the customer. Responsibilities: Writing and organising all the technical requirements in correspondence with clients Review more »

and integrations New build, experience inbuilding applications from scratch with Scala Leading and training a team Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of more »

ensure seamless shift transition and operational continuation. Ensure 1 Safety conversation is conducted per day and uploaded in line with HSQE and distribution centre requirements Performance management of operatives using autostore, warehouse management system tools and creating corrective plans to improve individuals. Create training plans with the support team … to ensure you have the relevant skills mix on your shift that aligns with the capability planning tool. Ensure all compliance requirements are met with regards to key control, key logs, radio logs, scanner logs, MHE-pre-op check sheet. Ensure that the maintenance programme schedule meets requirements and audit guidelines. Ensuring all shortage forms are signed and that the team perform within outlined customer requirements. Manage and oversee all Warehouse admin/Allocators/Operatives on your shift to ensure that they all follow correct processes and procedures. Monitor all VOR MHE and escalate accordingly more »

and manage incoming calls through to resolution via an ITSM system. Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration and work efficiently and professionally under pressure. The role requires strong organisational skills and … to customers the need to enforce these emphasising their individual responsibility and how this benefits them daily. Ensure that efficient resolution of faults and customer feedback are addressed as a matter of priority. Maintain ownership of calls and maintain communication with customers to achieve response targets defined by the … Group Service Delivery Manager. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice and fault resolution on first contact in accordance with the Service Level Agreement. Will act as the escalation point for the Service Desk Providing technical advice to customers and Team members. The post more »

growing portfolio of clients within the UK and beyond. Position Summary This position is a technical hands-on role supporting the company’s current customer/integrator base with design, deployment, configuration and in-life support of our solutions, configuring proof of concepts, and working with colleagues to solve … complex deliverables. The Advancis solution can be adapted and configured to suit each client’s requirements; therefore, a part of the role will be working with new clients in a consultive role to understand the requirements before the install can commence. This role requires open communication and collaboration … and to put forward future ideas for the product range. It should be noted that some of this work may require travel to the customer site, a clean driving license would be beneficial. Roles & Responsibilities You should possess strong problem-solving skills, an analytic mindset and excellent communication skills. more »

own work with guidance from Senior Analyst or Manager. Report analytical results accurately and in a timely manner as dictated by internal and external customer requirements and to carry out minor analytical method development to improve analysis, including HPLC, GC, spectrophotometric techniques and titrations Additional Responsibilities of the more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through … a thorough understanding of internal/external customer and regulatory requirements; Provision of the design & development of PLC Code from a pre-written code (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key; ravel to customer sites to carry out site commissioning activities (SAT), post installation more »

deliver a high value solution to our customers. Key Responsibilities; In this role you are part of a team that forms the connection between customer and our development teams on a functional and technical level. Here we translate customer requirements into use cases and packages of work … suitable professional training). A willingness to travel to execute assignments with our international customers (drivers license is required). Key skills and Experience; Requirements analysis Ability to define technical requirements for developers so they understand how the software operates Be able to understand industrial supply chains and … process Prioritizing work for the development team Understanding of user experience and software development flows. Working with stakeholders/customers to define and refine requirements Organizational skills Time management Presentational skills What we offer; Competitive salary based on skills and experience Private medical with BUPA 6% Contributory Pension Scheme more »

contact for clients across the DACH region, providing technical support to internal and external stakeholders. Tasks and Responsibilities: Developing technical solutions to meet with customer requirements Use of AutoCAD/SolidWorks to create drawings for customers, producing customer-specific solutions Responding to client requests, wither directly or … in conjunction with the sales team. Using their knowledge of static mechanics to develop the best solution for the project Requirements: HNC in Civil, Structural or Mechanical Engineering (or equivalent) Ability to produce, read and understand engineering drawings and specifications Strong communication and problem solving skills and an ability more »

is predominantly biased towards new business and the development of new customers to increase share of spend. You will however also manage some existing customer accounts. ABOUT THE ROLE: Develop new business opportunities, prospecting potential new customers and also visiting current key customers Present and sell our capabilities in … laser cutting and pressing Achieving revenue and margin targets Ensure customer requirements are fully understood and documented to enable accurate quotations to be provided Establish and develop strategic relationships with customers To provide weekly/monthly sales reports as required Maintaint the corporate CRM ABOUT YOU: A proven … face of the business to represent the company in a professional manner A flexible approach to be able to adapt to changing and challenging requirements Excellent interpersonal and communication skills with the ability to communicate at all levels Ability to remain focused on Quality and consistently reiterate its importance more »

deliveries. Qualifications Key responsibilities: Experience with Scala System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of more »

be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customer service representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well as a … Yorkshire and Northwest Ideal Location: Around Leeds, Sheffield, Huddersfield. Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and … after-sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our more »

businesses within the higher education, scientific, research and development, and a host of enterprise based firms. Responsibilities: Collaborate with the sales team to understand customer requirements and propose suitable storage solutions. Assist in the preparation and delivery of technical presentations and demonstrations to prospective clients. Conduct product evaluations … with the engineering and product development teams to stay updated on the latest features and enhancements. Provide technical support during the sales process, addressing customer inquiries and concerns. Participate in sales meetings and contribute to strategic discussions regarding market trends and competitive analysis. Requirements: Strong understanding of IT more »

Rewards Salary up to £31,000 A role in a successful, dynamic company Ability to progress and develop your career European Road Freight Operator - Requirements Experience working within an EUROPEAN ROAD FREIGHT forwarding environment - Road Freight- FTL/PTL/Groupage Knowledge of the road freight industry both import … the UK and Europe. 2 years (minimum) experience within a EUROPEAN ROAD FREIGHT role Experience of calculating costs and charges Ability to manage multiple customer requirements at once Preferably knowledge of Customs systems: CDS, NCTS, Sequoia, Destin8, CNS and GMR A good understanding of taxable kilos Experience in … Freight Operator - Responsibilities Working within a well-established team, you'll need to bring with you your knowledge and experience to further enhance our customer offerings Handling European groupage services, European markets, import and export. Arranging movement of freight from origin to final destination, both international and national. Liaising more »

team for support electronics and high-frequency PCB layout. Analyse system line-up. Perform thermal, MTBF, and component derating analysis, adhering to company/customer requirements. Prepare design documentation like design logbooks, data packs, and peer reviews for design release and production. Deliver fully verified and documented designs within more »

career. About the client: Our client is a leading provider of digital solutions, empowering organisations with cutting-edge technology to enhance their operations and customer experiences. With a diverse range of services spanning from mobile apps to automation software, our client is dedicated to driving efficiency and innovation across … articulate the clients offering, features, benefits and the markets to which they are to be applied Identify and qualify organisations matching the clients ideal customer profile and values Position and propose the correct product offering to match customer requirements, placing this in the context of the business … strong relationships with all stakeholders across an organisation matrix Liase with the technical teams to demonstrate that the clients software will meet the technical requirements Working alongside the clients technical teams, manage the implementation of projects Maintain accurate usage records, ensuring the client is clear on the benefits and more »

covered include – Introduction to Quality and Quality Management Systems Quality - Organisations and their Context Product and Service Life Cycle and Design Understanding and Delivering Customer Requirements Risk, Opportunity and Objectives Leveraging the value of Audits Driving Improvement Culture, Communication and Life-Long learning You may need to complete … Closing Date Wednesday, 29th May 2024 Start Date Thursday, 30th May 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths and English more »

role you will be designing automated assembly machines, semi-automated work cells and manual tooling aids for factory production equipment. You will be analysing customer requirements, creating specifications and working in a multi disciplined team environment to develop the scope, design and drawing package for manufacturing equipment. This … companies all over the world. The Role: Support, debug, troubleshooting, and integration activities Analyse, specify and select commercial components. Evaluate strength and cycle time requirements Review drawings and prepare drawing documentation Communicate with team members from various departments and suppliers Adhere to all health and safety rules and procedures. more »

Network Solutions Consultant Location: Hybrid working and Leeds area Salary:- £60-70k + Bens Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre Our client, a leading provider of networking services is looking for an … experienced Customer Facing Network Solutions Consultant to join their team. The role requires a high level of interaction at a consultancy level with a variety of Enterprise customers as well as internal engineering and pre-sales teams, providing a broad range of Networking and Data Centre solutions. Experience of … You will be confident & professional when dealing face to face with customers on a technical level and will have the ability to both field customer discussions and present to technical audiences. The role will involve working closely with projects and delivery teams to ensure that customer related projects more »

FRENCH SELECTION (FS) German Speaking Customer Service Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company with … prides themselves in using sustainable technology in producing their products. Main duties: To be the main point of contact for customers and deliver excellent customer service. The role: - To be the first point of contact and go-to person for both customers and internal departments - To assist customers via … phone and email - To keep track of orders regularly ensuring customer requirements are met - To maintain an accurate and up-to-date external communication by constantly liaising with internal departments - To assist various teams whenever relevant ensuring an overall customer satisfaction - To build product knowledge and maximise more »