1 to 25 of 228 Customer Service Jobs in Yorkshire

Liberty has an exciting opportunity for a Service & Repair Gas Engineer to join our team, based in Leeds. You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £34,685.00 basic per … of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Service & Repair Gas Engineer will include: Undertake the servicing, repairing and maintenance of Domestic heating systems Complete works in accordance with specification and gas safe … regulations Completion of all relevant paperwork Ensure customer satisfaction and safety Participate in out of hour's works, including overtime and call out Work to operational procedures, safe working practices and H&S procedures Reporting of all accidents, near miss events or potential hazards Undertake all other maintenance works more »

reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement and efficiency enabled by technology. The LSS Tax … Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP). * Act as point of contact for all customer service delivery issues. * Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions. * Train, support and manage … junior members of the tax team. * Work with customer’s tax and accounting teams to understand enterprise operational requirements for tax processes, and understanding technology environment and interfaces in order to develop the most efficient organisational structure and limit possible exposures and/or errors. * Ensure the team work more »

Service Delivery Manager- Hybrid/West Yorkshire WAN, Networking, WAN, MPLS, Cisco, NOC, ITIL You will have worked in a senior service management function in the provision of networking services, ideally on Managed Service contracts. Main purpose of role: You will be responsible for the achievement of … all service elements within this new key customer account and for demonstrating performance to key customer and internal stakeholders and working knowledge of ITIL is required. Key responsibilities: To ensure that business objectives and service targets are exceeded, ultimately facilitating the successful retention of your customer … include (but are not exclusive to): · Work to targets to achieve and exceed Key Performance Indicators (KPIs). · Understand the deliverables of the individual customer contracts with a view to develop and improve the service offered by us to the customer throughout the lifecycle of the account. more »

keen interest in the financial market Experience within a sales environment OR experience within finance or banking is highly desired, but not essential Excellent customer service is essential Be able to captivate the hearts and minds of clients Demonstrate a willingness to succeed A strong work ethic What more »

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description … Major Job Functions Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need. Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully more »

least HNC/HND standard (or equivalent) in a relevant hard services discipline is desirable but not essential. experience in asset management, lifecycle management, customer service and change management activities/fields. of change management tools and techniques and best practice asset management. have a IAM Certificate in more »

our services and products. This role involves a combination of leadership, strategic and creative thinking, and hands-on project and account management to drive customer success initiatives. Key functions of the position: · Managing a portfolio of client facing products and internal R&D projects, including commercialisation strategies, cost planning … enquiries, issues and complaints in line with company policy · Staying informed about industry trends and best practices to guide the team in delivering exceptional customer service · Collaborating with Tech and Project teams to ensure successful project delivery, meeting quality standards and deadlines · Collaborating with the Sales and Business … Proven experience in a role that encompassed account management responsibilities · Proven experience fostering a positive and collaborative team environment focused on achieving and exceeding customer satisfaction and project delivery goals · Exposure to and general understanding of best practices in product management desirable · Key team KPIs and objectives monitoring · Methodical more »

will you be doing? As an Apprenticeship Operations Administrator, your duties and responsibilities will be (but not limited to): Maintain a high level of customer service ensuring the customer receives an excellent standard of service at all times. Enter and process assessment data on various IT … administrative support for the delivery of End Point Assessments, to help to ensure that high quality educational and assessment products are delivered to meet customer service level agreements. About you... The successful candidate will need to meet the following essential criteria: Educated to Level 2 in Literacy and more »

Job Summary: The Service Engineer will lead the troubleshooting and resolution of controls software issues on machinery and equipment, providing expert on-site support to customers UK based and worldwide. This role requires advanced proficiency in PLC programming, particularly with Siemens systems, along with strong problem-solving abilities and … a proactive approach to customer service. The successful candidate will play a key role in ensuring the seamless operation of complex industrial systems, while also contributing to continuous improvement initiatives and maintaining a high level of customer satisfaction. Key Responsibilities: Experience in developing and modifying PLC code from … in Siemens systems, as well as Rockwell, Mitsubishi, and Allen Bradley platforms. Conduct comprehensive site commissioning activities, including SAT, post-installation support, and customized customer training sessions. Generate high-quality software designs that meet internal, external, and regulatory requirements, ensuring technical risk is minimized and solutions are delivered accurately. more »

Additional responsibilities will include : Ensuring the successful operation and development of sales delivery to customers deriving from online and catalogue and phone sales Expanding customer base through the initiation and delivery of strategic sales plans Leading, motivating and developing sales team leaders for product support, customer service … exceed sales goals Mentoring and coaching staff Assessing and reporting on sales metrics, including sales pipeline Leading by example and providing a world class ‘customer first’ service Understanding changes in customer marketplace and identifying emerging technologies to support future growth Collaborating with marketing and finance teams to more »

This role is ideal for an individual with a proven ability to provide technical leadership, to develop professional teams, and to provide high quality service to clients. The successful candidate will hold a senior transportation design leadership position in an engineering consultancy and will have the ambition to lead … including organising ROD UKL inputs to projects in Ireland and coordinating resources in Ireland to support UK bidding and projects. Maintain excellent levels of customer service. Report to the Managing Director of the ROD UKL business. Undertake group-wide management functions allocated by the Board. Required Skills and Experience more »

1ST LINE SUPPORT/SERVICE DESK ANALYST/CUSTOMER SERVICE/ACTIVE DIRECTORY/INCIDENT MANAGEMENT SERVICE DESK ANALYST - 1ST LINE LOCATION - YORK SALARY - £23,000 TO £26,000 FT OFFICE BASED Your new role Hays Technology are partnering with a Global Technology Solutions provider to … Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to succeed Customer Service Excellence is key to this role - the Hiring Manager will put a lot of emphasis on Hiring the person who demonstrates enthusiasm … and an excellent track record of outstanding Customer Service - coupled with a solid background of providing 1st Line IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems/service statuses. more »

Usual support to all of our IT Infrastructure. With sites across the UK, our IT infrastructure team supports all users across the business, providing customer service to our practices, who employ more than 8500 colleagues, caring for millions of our nation’s animals. Support teams react quickly and … own, as the recipient of more technical queries. The successful candidate will report to the Infrastructure Manager, and work closely with colleagues in the Service Delivery, Projects, Security and Technical teams. What the role involves This is a fantastic opportunity to be involved in supporting our colleagues, driving change … security/mail hygiene/backups Manage 3rd party vendors to drive fault resolution and change on software/hardware issues Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions Documenting fixes – you will enjoy building a Knowledge Base to more »

range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU … security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to more »

Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … are looking for? You will be able to provide a high level of software design output through a thorough understanding of internal/external customer and regulatory requirements. You will have experience of Full Lifecycle Projects for a range of process applications within Pharmaceutical and Other Process Manufacturing. Provision … of the design & development of PLC Code from concept (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key. Travel to customer sites to carry out site commissioning activities (SAT), post installation support or customer training is an essential requirement. In addition, you will provide a high level more »

Service Contracts Advisor Salary up to £24K Full-time Hours: Mon-Fri 8.30am-5pm (some overtime paid at time-and-a-half) On-site (near Hebden Bridge) Our client is the UK market leader for supply, delivery, installation, training, calibration and maintenance of garage equipment, committed to providing top … UK. They are looking for a data-driven person (Excel is a must) with excellent people skills. Purpose of Role: To maintain and manage service contracts for all customers from one item of equipment at a site up to multi-national key account customers, providing excellent customer service and administration. Key Responsibilities: · Review, amend and renew service contracts including purchase orders · System data records administration · Prepare new service contracts and/or quotations · Promote additional value-added services provided by the company to build customer contract database · Provide support for service contract preparation more »

for candidates who Work well as part of a team. Have excellent problem solving and diagnostic skills. Can prioritise and coordinate work. Have excellent customer service, interpersonal, communication and organisational skills. Can multitask and work well under pressure. Are a strategic business thinker. Package/Benefits Competitive starting more »

from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »

to for you to join one of our well renowned global clients proving onsite Support for one their Middlesbrough based clients. This is a customer facing role so if you are confident and enjoy engaging with people and being the face of the organisation then this position will suit … carry IT equipment and work in awkward or tight spaces Have a positive attitude and enjoy engaging with others and maintain high levels of customer service Be able to work independently as well as part of a team Hold or be eligible to obtain SC Clearance Hold a more »

fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are the tech driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more! Why work for us? Access to transportation is vital to the … you? As a Driver Partner Experience Executive, you will be responsible for the day-to-day interaction with Driver Partners, providing a high-quality service to all Driver Partners operating with us throughout the region. Experience wise you will: Have strong IT skills and will be happy to embrace … with local authority licensing requirements and interacting with the Veezu Services Team via the Driver Partner Portal, as necessary. So if you're a Customer Service whizz and you'd like to learn more about working at Veezu please apply and one of the recruitment team will be more »

experience of NEC testing phases. Duties; Review and refine the test schedule, working with the Programme Team and Delivery Managers of each module (rents, customer services, allocations, estates etc) Manage the execution of the test schedule. Act as the lead officer for testing sessions; coordinating testers, guiding them through more »

Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to … provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »

IT Service Engineer Role: IT Service Engineer Location: Yorkshire Salary: £30,000 DOE We have an exciting opportunity for an IT Service Engineer to join our Microsoft Silver Partnered clients IT team. Gaining exposure to hardware implementations with site visits and lots of work within the Cloud … providing support to clients. Are you a customer service driven engineer wanting to work with the latest technologies and gain hands-on experience supporting end users? An opportunity has come available with one of my clients looking for an IT Service Engineer to join their growing team more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (Average of 1 office day per … Senior SAP BI Developer?join the Technology Change team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … our office is open Monday-Friday during working hours. If youre an experienced Senior SAP BI Developer and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »