Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
closely with outsourced service providers suppliers as required to implement recovery and resolution plans. Upon resolution of an incident, produce an incident report identifying rootcauseanalysis and lessons learnt and improvements. Skills and experience – you are/will have most of the following: Hands on experience more »
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
Desk environment Experience as the first point of contact for inbound customer calls/emails/messages Proficiency in problem/incident management and rootcauseanalysis Working knowledge of the following: Desktop PCs, Laptop & ancillary hardware support Windows operating system support (Windows 11/10) Computer more »
Leeds, England, United Kingdom Hybrid / WFH Options
Direct Line Group
experience in a similar role within insurance Familiarity with programming languages and software such as SQL, SAS Python, Tableau. Proficiency in defect management, including rootcauseanalysis, design, and deployment of solutions. Ability to define and execute test strategies to minimize the risk of errors. Proficient in more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Consult Energy
Have you managed change related to CRM/billing systems? This role could be for you! Business Change Analyst - What you'll do: Conduct rootcauseanalysis and process mapping Identify and manage system changes Work on testing, change and release management Liaise with a range of … stakeholders up to Board level Business Change Analyst - What you'll need: Experience working in the utilities sector is essential Strong experience in business analysis Experience managing billing/CRM system changes Comfortable liaising up to senior level Salary: £(phone number removed) Location: Leeds (hybrid - 50% in office) This more »