St. Albans, Hertfordshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, Service Desk, 1stline, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible … the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1stline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … Analyst, include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1stline desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows more »
Chichester, West Sussex, South East, United Kingdom Hybrid / WFH Options
Candidate Source Limited
Join a well-established IT support agency as a 1stLine IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. THE 1stLINE IT … a remote/peaceful part of the countryside. It would be a bonus if you have any IT qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1STLINE IT SUPPORT TECHNICIAN: £22,000 - £26,000, dependent on experience 20 days holiday + your birthday off + public … vouchers and discounts) On-site parking. This is an excellent opportunity to develop a career in IT support. To apply for this role as 1stLine IT Support Technician, please click apply online and upload an updated copy of your CV. All applicants must currently more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Ancala Water Services (Defence) Limited
1stLineSupport Technician/IT Apprentice Location: Barnsley, South Yorkshire (S75 1JN) Salary: £7.71 per hour Role Type: 18-month Fixed Term Contract, 37 hours per week (including one college day per week) Benefits: 25 days annual leave plus bank holidays, paid birthday day … off, Westfield health cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits. As a 1stLineSupport Technician, you will gain practical hands-on experience within a skilled and friendly IT team here in Barnsley. You will be at … laptops, mobile phones, Toughbooks) Configuring devices alongside standard operating procedures Monitoring IT stock records and maintaining an organised stock area Acting as a firstlinesupport for emails, tickets and phone calls to the Service Desk Managing administrative duties for your own work and for the more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Circle Group
1stLine IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1stLine IT Support Engineer to join the team. As a leading technology company, you …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1stline, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »
Uxbridge, Greater London, United Kingdom Hybrid / WFH Options
Fortis Hosting
An experienced 1stLine Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy … IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers’ problems in-house. … interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; IT Engineer, IT Technician, 1stLineSupport Technician, 2nd LineSupport, IT Support Engineer, IT Systems Consultant, IT Solutions more »
Employment Type: Permanent
Salary: £20000 - £23000/annum Staff pension, Hybrid working
FirstLine IT Support WE ARE A LEADING PROFESSIONAL SERVICES BUSINESS LOOKING FOR A FIRSTLINE IT SUPPORT TO JOIN OUR TEAM AND SUPPORT OUR CLIENTS. FirstLine IT Support Based Market Harborough Microsoft Azure, Cloud … call 01244 739 999 or email alexandra.williams@klickstarters.com We are a professional services company based in Market Harborough looking to recruit a FirstLine IT Support to provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall … to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS FirstLine IT Support - 1stLine/Customer Service/Microsoft Azure/Remote Desktop/Cloud Services/Microsoft SharePoint more »
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 1stLineSupport Technician Up to £27,000 Are you a 1stline engineer with at least … months of recent IT support experience? Our client is a well-established MSP, and they are looking for a 1stLineSupport Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working more »
A fast-growing property management company is looking for a 1stLineSupport Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and … Azure. This role offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation. Responsibilities Provide 1stLine IT Support (Helpdesk and Deskside) User administration within Azure, SharePoint and Microsoft 365 Provide exceptional Service Support and Customer Service to the Acquired Business, via Deskside Support, Email and Telephone Requirements Minimum 4 years experience in 1stline/technical support Strong experience with Microsoft 365 and SharePoint Good experience working in a cloud environment, preferably Azure Excellent more »
IT HELPDESK/IT SERVICE DESK/1STLINE/IT SUPPORT/TICKET SYSTEMS/TROUBLESHOOTING IT ENGINEER Location - Scunthorpe Salary - £25,000 - £30,000 ONSITE Your new role An award-winning provider of business IT & software solutions are looking to Recruit an experienced … IT Engineer/1stLineSupport You will be responsible for working with the existing 1stLinesupport team dealing with client requests seeking help in resolving issues i.e., Change requests, troubleshooting etc What you'll need to succeed The more »
1stLineSupport Contract Glasgow A large organisation in Glasgow are looking for a 1stLineSupport Analyst to join them on a contract basis. Due to some project demands, they are looking for someone who can join them ASAP. … the following systems Service Desk Management tool Desktop & Device Management tool AV Technologies Active Directory * Entra AD M 365 Remote Desktop Services MDM Support (Intune) If this sounds like the right role for you, then please get in touch with Christina Hall at (url removed more »
1stLine IT Support- Scunthorpe - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Scunthorpe which have offices in Hull & Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of … support. They are currently on the lookout for a 1stLine IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down a few years on! To be successful in … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 1stLine IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal more »
1stLineSupport Engineer - MSP - £28 ,000 + on-call/call out fees Middlewich/Cheshire An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2nd LineSupport Engineer … good knowledge of Windows Server, Virtualisation and Networking & Security to join the experienced team. As Support Engineer you will have gained significant 1stline helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would be more »
Job Title - Technical Support Adviser 1stLine IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose … be one of the UK's leading independent providers of essential business technology. We are now recruiting for a Technical Support Adviser 1stLine IT. As part of this team, you will provide 1stlinesupport and excellent customer service … in the areas of; IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets assigned and ensure system is organised and up to date. • Answer the phone within the agreed target time and as a minimum, to meet any agreed more »
Role: Junior Service Support Analyst (1stLine) Sector: Technology Location: Central London Salary: £20,000 to £25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1stLineSupport Analyst … ticket loan Social events The Role: You will act as the first point of contact between the business and its clients. Diagnose and resolve 1stline assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket … dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience is a must (MSP Preferable) Office 365 & Exchange Online SharePoint and Teams Windows OS and Server Active Directory Excellent team player but with more »
Employment Type: Permanent
Salary: £20000 - £25000/annum Great benefit & training
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1stLine IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to … their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1stLineSupport via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd lineSupportmore »
Market Harborough, Leicestershire, East Midlands, United Kingdom
Klickstarters
FirstLine IT Support WE ARE A LEADING PROFESSIONAL SERVICES BUSINESS LOOKING FOR A FIRSTLINE IT SUPPORT TO JOIN OUR TEAM AND SUPPORT OUR CLIENTS. FirstLine IT Support Based Market Harborough Supporting Microsoft Azure … apply please call 01244 739 999 or email We are a professional services company based in Market Harborough looking to recruit a FirstLine IT Support to provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall … to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS FirstLine IT Support - 1stLine/Customer Service/Microsoft Azure/Remote Desktop/Cloud Services/Microsoft SharePoint more »
1stLineSupport Technician £20,000-£24,000 Harrogate I'm currently recruiting for a 1stLineSupport Technician based at my clients Harrogate office on a full time permanent basis. They're looking for someone that has 1+ years … queries * Provide clear and accurate information in a friendly and approachable manner You will join a growing and dynamic service desk team, gaining support from your assigned team leader with various progression routes including being fast tracked to Technical Support Analyst, Senior IT Engineer, Modern Workplace more »
Employment Type: Permanent
Salary: £20000 - £24000/annum progression, training and certificat
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple
FirstLineSupport Technician Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training … with a range of amazing benefits which include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1stLinesupport to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who … team as required Educate customers in best practices when using our products and services. About You Prior experience in a similar FirstLineSupport role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to more »
SL5, Sunninghill, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Avocet Strategic Resourcing
day to day operations is its IT function. As part of its current activities, it is looking to recruit a number of top-drawer 1stlineSupport Analysts to join its tech support team. My client offers superb training and career opportunities - with … excellent temp to perm progression. We are looking for 12 months+ technical support experience and great customer service skills, OR 18 months+ technical … support/IT service Desk experience and love to analyse and resolve issues Excellent customer service and problem solving skills This firstlinesupport role offers lots of variety, as 1stline analysts rotate across three teams. There is the offer more »
st LineSupport Engineer Chorley £21K-£26K Our Client is looking for aLevel 1 Support Engineer to join their friendly and dynamic … support team providing remote support to Businesses across the UK. This is a great opportunity for a proactive and enthusiastic 1stLineSupport Engineer. As the first point of contact for IT-related issues, you will play a crucial role in … providing technical support to the client base, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. Provide first-line technical support for hardware and software issues Diagnose and more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1stLine Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. You will … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1stLine IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1stLine Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge of PC more »
Leicester, Leicestershire, East Midlands, United Kingdom
Employal
1st … Line IT Support Leicester (LE1) £26,000 - £30,000 The Role We are seeking a dynamic and experienced IT firstlinesupport to join one of our prestigious client. As an IT Technician, you will play a crucial role in maintaining and … managing 1st and hardware and network issues. Approximately 50% of your role will involve hands-on support, addressing hardware issues on the floor with colleagues, while the remaining 50% will be dedicated to managing service requests and enhancing IT support processes. Key Responsibilities Your responsibilities more »
to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1stLineSupport Technician to join a growing team. This role requires a self-motivated engineer with excellent communication skills and … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1stlinesupport 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of … hours support where required 🕰️ At this company, they believe in investing in the staff, who all receive training opportunities, regular reviews, and incentives for certification. They choose our new recruits carefully to get the right people, and keeping staff happy and motivated means a lot to the – it more »
to join a company that values teamwork , communication ️, and customer satisfaction? Look no further than this IT and Communications company! Currently seeking an enthusiastic 1stLineSupport Technician to join a growing team. This role requires a self-motivated engineer with excellent communication skills and … operating systems, Microsoft Office, and PC building within a corporate environment. As a member of the team, you'll be responsible for: Providing onsite 1stlinesupport Working at customer sites as required Proactive desktop monitoring ️ Daily checks Hardware installation and maintenance Providing out-of … hours support where required ️ At this company, they believe in investing in the staff, who all receive training opportunities, regular reviews, and incentives for certification. They choose our new recruits carefully to get the right people, and keeping staff happy and motivated means a lot to the – it more »