City of London, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
FirstLineSupport 12 Months Contract - London based £20 per hour to £32.50 per hour A well established high end innovative global IT networking firm is looking to expand the UK office and are therefore seeking a firstlinesupportengineer … where you will be responsible for end user support. The role will be centred around:- Computer, Apps and audio visual equipment. As a SupportEngineer you will be responsible for Service desk support Responding to tickets The Successful candidate should have experience in the … Two factor authentication Hybrid working (2 or 3 days in the office) £20 per hour/£32.50 per hour If you are a firstlinesupport looking for a role then please apply today or send your CV to (url removed)` Randstad Technologies is acting as more »
Kettering, Northamptonshire, East Midlands, United Kingdom
Spectrum IT Recruitment
Title: Contract 1stLineSupportEngineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and … remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and supportmore »
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer SupportEngineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and … creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your … responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product more »
Employment Type: Contract
Rate: £32000 - £38000/annum 3% pension+28 days holiday