Application, and Infrastructure groups in region. and promote change control processes to ensure compliance and protect service. asset management processes in region and improve CMDB accuracy. and control Standard Operating Procedure (SOP’s) for IT processes. and demonstrate an “Automation First” thinking. Deliver best fit use cases for automation. with more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
in weekly Change Advisory Boards (CABs) Monitor open and pending tasks and drive progress of changes to completion Implement and maintain ConfigurationManagementDatabase (CMDB) as part of the ConfigurationManagement System (CMS) Support the operational management of all types of Change and Release requests Coordinate and prioritise Change Managementmore »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and more »
out in accordance with Telent Environmental, Health and Safety processes and policies Provide O&M with technical support on systems (Remedy/ECM/CMDB) relating to Planned Maintenance Ensure that NRTS Maintenance Schedule is updated and reflects the Maintenance Inspections and history Align Inspection Data to CMDB Inventory to more »
improving the IT Asset (ITAM) and ConfigurationManagement services, ensuring efficient creation, maintenance and management of the Asset and ConfigurationManagement Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Asset and Configuration Management. Enforce and enhance policies, processes and procedures … for Asset and Configuration Management. Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications. Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update of system records. Monitors … all configuration items (CIs) and their relationships to other CIs. Identification of ownership and accountability for management for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. more »
changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the ConfigurationManagementDatabase (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to ensure accuracy. Develop continual service improvement roadmaps for Change & CMDB modules within the ITSM tool. Define … these metrics, and provide management information to support service reviews. Lead and coach a team, managing performance, talent development, and HR processes. Develop Change & CMDB documentation and processes to ensure accurate information and efficient operations. Manage risks related to Change & CMDB modules within the ITSM tool. Contribute to the IT more »
which have reach-back to the company network and would require migration. Identification of all individual devices at each site which will require migration. CMDBdatabase validation - Validating existing CMDBdatabase with the inventory per site and request for correct. Wall to Wall survey for Inventory discovery (as required) Site more »
that support requirements have been met. Ensured that services being handed over into operations have the necessary artefacts (KB articles, CI entries in the CMDB) produced to enable them to be supported and developed post transition to live/production environment. Worked with the IT Services operational teams to understand more »
Rugby, England, United Kingdom Hybrid / WFH Options
LanceSoft UK
Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP’s) for IT processes. Promote and demonstrate an “Automation First” thinking. Deliver best fit use cases for more »
request at a scheduled CAB meeting. Report back on successful, deferred, or failed changes to CAB. Ensuring that Unified Communications infrastructure ConfigurationManagementDatabase (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL. The day-to-day of this role will be keeping all the software more »
request at a scheduled CAB meeting. Report back on successful, deferred, or failed changes to CAB. Ensuring that ICT infrastructure ConfigurationManagement Data Base (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. more »
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Experis
similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills. Attention to detail and the ability to manage multiple priorities and more »
convening of CAB where appropriate or as a retrospective change request at a scheduled CAB meeting. Ensuring that ICT infrastructure ConfigurationManagement Data Base (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. more »
ve got to be a whizz with software packaging, know your way around tools like or similar to SNOW Licence Manager, Nessus, Truesight, and CMDB, and be a pro at digging into data with Excel and SQL. There is huge investment in tech, so your role as an internal IT more »
of all Company and Client services Respond to Service and Incident Requests as allocated to you or reassign as necessary Maintain an accurate ConfigurationManagementDatabase (CMBD) Complete appropriate administrative functions including configuration, process and operational documentation and maintenance of Service Desk information Ensure that all ICT functions achieve standards more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
seeks an Application Support Engineer in Stoke-on-Trent. Join their team to master discovery data and lifecycle management. Responsibilities include maintaining and auditing CMDB-stored data, ensuring data precision, and periodic reviews to uphold standards. This role offers flexibility with our clients' hybrid working policy. If you're passionate more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Sanderson Recruitment
Requirements: NVQ Diploma in Business and Administration or equivalent. Experience providing coordination support to complex business functions. Proficiency in Microsoft applications. Experience with internal CMDB and accounting systems. Previous support experience with Project Management Teams. Familiarity with Microsoft Project. UK Security Check (SC) clearance required or eligible. If this sounds more »