Newark, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Enva England
clients on the usage of their waste services - within SLA. Maintaining internal reporting for the customer service department and internal stakeholders. Maintaining the internal CRM tool to ensure all records are accurate. Management of your own daily workflow to ensure maximum efficiency and accuracy. Contributing to customer service dept KPI more »
with internal and external stakeholders to ensure all necessary documentation, including Purchase Orders, are in place and up to date. Managing internal VMS and CRM systems, including electronic timesheets and document monitoring. Efficiently managing VMS systems for internal and external stakeholders. Facilitating document generation and coordinating the contractor onboarding process. … Maintaining the quality and accuracy of our CRM database. Handling telephone and email queries from both internal and external sources. Identifying and flagging any operational issues to the wider team. Assisting with various compliance responsibilities as needed. Supporting other administrative tasks across the business as required. Why Join Ganymede: At … experience in a fast-paced, professional setting. Strong organisational and multitasking abilities. Excellent attention to detail. Effective communication skills. Proficiency in using VMS and CRM systems (training will be provided). A proactive and collaborative approach to problem-solving. A commitment to upholding the highest standards of compliance and quality. more »
Corby, Northamptonshire, East Midlands, United Kingdom
MATCH RECRUITMENT LTD
the business, such as managing our prospective Client marketing campaigns, analysing and interpreting return rates of marketing campaigns, managing our prospect data on our CRM, maintaining the Website and any other Social media functions and to be responsible for the maintaining of Forms, templates and letters on our CRM. You … employees. Breakdown of your role - your day to day responsibilities: Creating Marketing campaigns for specific areas. Manage and organise prospect data on the company CRM, ensuring that data is accurate and up to date. Oversee the importation of new data ensuring that it Complies with the Companys standards Create forms … templates for the CRM and maintaining the upkeep of existing templates and forms. Make, at the direction of management, amendments to the Companys CRM system (e.g. new custom data fields, adding workflow steps, changing automations). Provide first line technical support and troubleshooting for the company's hardware and software more »
understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered on time, and provide the best value to customers. Responsibilities include broadband and software license renewal … and the end-to-end sales support/procurement process. This includes processing initial requests from within the CRM system to generate quotations, following up with schools to convert to sales, producing the sales orders, placing orders with suppliers, and working with the project coordinator to ensure installations are booked more »
