3 Apprenticeship Change Management Jobs in England

service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation, management, and development of monthly client reports. · Identification of trends and reporting any problems to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by providing documents … focus is the provision of IT services, delivered through many of the leading Systems and Network Integrators across Europe. NodeOne is led by a management team with proven track records in the IT service arena and has experience of building services fit for today and tomorrow. At NodeOne we more »

technical specifications Create b2b client api integration documentation Communicate software solutions and ideas to technical and non-technical stakeholders Cyber Risk understanding and risk management to implement security governance and meet regulatory compliance Data analysis making recommendations to improve business performance Analytical and problem-solving skills Training Velocity apprenticeship … of application-based products and services. Deliver the roll-out of upgrades to existing technologies, implement new technologies for use by colleagues and provide change management support to them Assist with the planning of IT application and infrastructure change projects, implementing, testing and rolling out software and … hardware relating to these change projects. Implement and support the creation of remote working environments Training schedule has yet to be agreed. Details will be made available at a later date. For a full list of programme modules visit: https://velocity-pt.co.uk/The role offers long more »

solution or knowledge base allowing issues to be fixed on first touch and minimising client downtime Adhere to both the WS and the customer change management processes Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests and problems … role Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols Get immersed in technical content designed around real skills, aligning to and more »