Contract Customer Service Jobs in the UK

1 to 25 of 115 Contract Customer Service Jobs in the UK

Customer Service Advisor / Spanish Speaker

Brighton, East Sussex, South East, United Kingdom
Hybrid / WFH Options
AWD online
Customer Service Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor who is fluent in oral and written Spanishand Englishwith a great combination of administrative, customer service and organisational/… planning skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the Customer Service Advisor you will be resolving customer complaints more »
Employment Type: Contract, Work From Home
Posted:

Customer Service Executive

Antrim, County Antrim, United Kingdom
Damia Group LTD
Customer Service Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and … outbound customer service to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customer service and supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point more »
Employment Type: Contract
Rate: GBP 110 Daily
Posted:

ICT Service Desk Analyst

Norwich, United Kingdom
Norfolk & Suffolk Foundation NHS Trust
Job summary ICT Service Desk Analyst The Service Desk is the single point of contact for all ICT related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact on the Trust … within agreed service levels and clinical/business priorities. The Service Desk also provides a mechanism for users to request and receive pre-defined; pre-authorised standard services, for example, new starters, new hardware requests, and/or new software requests. Other teams in the ICT Department, such … as Field Support, Systems Support, Information Governance and Infrastructure, support the Service Desk. The Service Desk Team consists of: Service Desk Analysts Service Desk Apprentices The Service Desk Supervisor The Service Desk Manager Main duties of the job The Service Desk Analyst will more »
Employment Type: Fixed-Term
Salary: £25147.00 - £27596.00 a year
Posted:

Customer Services Representative - Mortgages

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Nottingham Building Society
any adjustments to assist you in applying for this role, please contact the email associated with this advert We are looking for an exceptional Customer Service Representative to join our Head Office team to provide a consistently effective, efficient and highly professional customer service to all … and external customers on mortgage related activities. You will provide excellent telephony support directly to our mortgage customers therefore great communication skills, first class customer service and the ability to work in a fast-paced environment is key for this role! You will join an open and inclusive … for driven and enthusiastic team members who want to be part of something brilliant!! Heres a taste of what youll be doing as a Customer Service Representative - We are looking for positive and engaging team members to support our customers by delivering an exceptional customer experience by more »
Employment Type: Contract, Part Time, Work From Home
Salary: £22,000
Posted:

Call Centre Executive

Belfast, County Antrim, United Kingdom
Damia Group Ltd
Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customer service and … supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation more »
Employment Type: Contract
Rate: £80 - £110/day
Posted:

Service Desk Analyst - FTC

Letchworth Garden City, Hertfordshire, United Kingdom
Hybrid / WFH Options
Willmott Dixon Group
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our business. … Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to … work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunch of people, they are also passionate about ensuring that the business has the technical toolset that they need to more »
Employment Type: Contract
Posted:

Service Desk Analyst

Chester, Cheshire, United Kingdom
Hybrid / WFH Options
Pontoon
Service Desk Analyst Chester 12 months contract Rate from £200 per day via Umbrella Company Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual … work. This is core to who they are as a company and how they drive responsible growth. My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension or … globally. This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background. Knowledge and Skills * · Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. * · Excellent customer service more »
Employment Type: Contract
Rate: £200 - £250/day via Umbrella Company
Posted:

Administrator

Warrington, United Kingdom
Optimise Healthcare Group
member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships. Main duties of the job Dealing with routine enquiries in a pleasant and … general office supply levels are monitored. Preparation of the orders and receiving of goods/services in order to maintain efficient running of the service About us Optimise Healthcare Group are a privately run psychiatric clinic based in Warrington. We are a small team and work with a wide … member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships. The job description is an outline of the tasks, responsibilities and outcomes required more »
Employment Type: Fixed-Term
Salary: Negotiable
Posted:

Service Desk Agent

Manchester, Lancashire, United Kingdom
Project People
Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to provide first class customer service while problem … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a more »
Employment Type: Contract
Rate: GBP Annual
Posted:

Service Desk Analyst (1st line)

City of London, London, United Kingdom
Experis
Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role … handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by … the Service Desk Analyst, however in most circumstances, these will need to be passed onto the ICT Desktop Support Team. The Service Desk Team work in a dynamic, fast-paced environment which provides services to staff over the phone, through e-mail, with remote tools, and in person more »
Employment Type: Contract
Posted:

Service Desk Analyst

Liverpool, Merseyside, North West, United Kingdom
Hays
Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you! Your new company You will be working for an … impact on the local area and offer a rewarding working environment. They are dynamic and innovative, they value teamwork, excellence, and continuous learning. Their Service Desk team plays a crucial role in ensuring seamless IT operations for their organisation. Your new role As a Service Desk Analyst, you … will be the first point of contact for our internal users. Your mission? To deliver exceptional customer service while resolving technical issues efficiently. Here's what you'll be doing: Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management more »
Employment Type: Contract
Rate: Up to £17.44 per hour + £17.44 per hour PAYE
Posted:

Enterprise Support Administrator (12 Month FTC)

Southend-On-Sea, Essex, South East, United Kingdom
Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »
Employment Type: Contract, Work From Home
Rate: £24,000
Posted:

Customer Service Desk - Lithuanian speaking

Hampton, Cambridgeshire, United Kingdom
Global Technology Solutions Ltd
a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
Employment Type: Contract
Rate: GBP 17 Hourly
Posted:

Service Desk Agent

Manchester, Lancashire, United Kingdom
Project People
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to … provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »
Employment Type: Contract
Rate: GBP Annual
Posted:

Training & Maintenance Coordinator - 9 month maternity cover

Solihull, West Midlands, United Kingdom
Siamo Recruitment
Solihull - Office Based About Our client: They are a global manufacturing leader dedicated to excellence in their field. With a commitment to innovation and customer satisfaction, they continually strive to set industry standards. As they uphold their reputation as a leader, they are currently seeking a Training and Maintenance … the Training and Maintenance Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of internal processes while delivering exceptional customer service to their clients. Your primary responsibilities will include scheduling engineers and trainers' visits, managing contract renewals, and fostering positive relationships with both … new and existing customers. Your focus will be on providing outstanding customer support and fostering business growth. Key Responsibilities: Coordinate and schedule visits for engineers and trainers, ensuring timely and efficient service delivery. Manage contract renewals and ensure all agreements are up-to-date and accurately maintained. Act more »
Employment Type: Contract
Posted:

Critical Repairs Manager - 9-Month Fixed Term Contract

Wolverhampton, West Midlands, United Kingdom
Bromford
Repairs Manager who possesses the expertise to oversee an extensive portfolio involving 2000 condensation, damp, and mould remediation projects across our properties. Working in Service Delivery, this pivotal role demands a unique combination of technical ability and strong leadership capabilities to guarantee the seamless delivery of efficient and effective … repair solutions, while maintaining our unwavering commitment to exceptional customer service within an organisation certified as a Great Place to Work . As the Critical Repairs Manager you will play a crucial role in providing technical oversight by meticulously developing actionable repair work packages based on your extensive … surveyors' reports, diagnose repair requirements, and efficiently schedule and allocate jobs, overseeing the entire process through to completion. Ensuring timely resolutions and a seamless customer journey will be paramount, as you strive to enhance the overall customer experience. Leveraging our operational systems, you will effectively manage repair cases more »
Employment Type: Contract
Rate: £45,000
Posted:

Caretaker / Handyperson / Facilities Maintenance / Keyholder

Bristol, Avon, South West, United Kingdom
AWD online
as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour + Benefits LOCATION … liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker/Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker/… Handyperson you will be passionate about delivering excellent customer service and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker/Handyperson will include: Holding keys to the premises Opening the premises before more »
Employment Type: Contract, Part Time
Salary: £11.44 per hour + Benefits
Posted:

Joint Thoracic Service Pathway Navigator

Chelsea, United Kingdom
The Royal Marsden NHS Foundation Trust
Job summary The Joint Thoracic Service Pathway navigator will be the first point of contact for the service. The Joint Thoracic Service is delivered jointly across The Royal Marsden and Royal Brompton Hospital for patients with: o Suspected primary Thoracic cancer (including the screening service and nodule … tracking service)o Confirmed primary Thoracic cancero Complications of cancer (either Thoracic, or lung-related complications of other cancers)o Suspected or confirmed Thoracic metastases from other primary cancers The Joint Thoracic Service Pathway Navigator will be responsible for the timely processing and triage of all referrals and … clinical and non-clinical stakeholders with a key focus on the thoracic cancer diagnostic pathway. The post holder will work alongside the Joint Thoracic Service Team Leads to ensure that the Joint Thoracic Service administrative hub and the West London screening review meetings are consistently and appropriately resourced more »
Employment Type: Fixed-Term
Salary: £30279.00 - £33116.00 a year
Posted:

1st Line Support Analyst

SL5, Sunninghill, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Avocet Strategic Resourcing
client offers superb training and career opportunities - with excellent temp to perm progression. We are looking for 12 months+ technical support experience and great customer service skills, OR 18 months+ technical support/IT service Desk experience and love to analyse and resolve issues Excellent customer service and problem solving skills This first line support role offers lots of variety, as 1st line analysts rotate across three teams. There is the offer of training/certification and the opportunity to join a highly professional team, with excellent colleagues offering support and advice at every more »
Employment Type: Contract
Rate: £175/day + Training/Certification
Posted:

Renewals Administrator

Basingstoke, Hampshire, South East, United Kingdom
Exertis
our friendly team within Professional Services. The candidate will play a crucial role in supporting and coordinating the renewals process for various contracts and service agreements. The main responsibility of the Renewals Administrator will be to ensure the timely renewal of contracts, maintain accurate records and provide exceptional customer service to clients and stakeholders. Your Day-to-Day Proactively monitor contract renewal dates and initiate renewal processes in a timely manner. Liaise with clients to obtain necessary documentation and approvals for contract renewals. Collaborate with sales representatives and account managers to identify upsell and cross-sell opportunities … Build and maintain strong relationships with clients, understanding their needs and providing personalized support throughout the renewal process. Collaborate with various departments, including sales, customer service, and operations, to streamline the renewal process and enhance customer satisfaction. Provide support to sales teams by preparing renewal proposals, contracts more »
Employment Type: Contract
Posted:

Primary Applications Support

Manchester, United Kingdom
Hybrid / WFH Options
Air Liquide UK Ltd
an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company? The Primary Applications Business Partner … MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Troubleshooting, analysing and solving problems Demonstrates responsibility and accountability to achieve objectives Shares information readily with colleagues and more »
Employment Type: Contract
Posted:

Service Desk Analyst

Portsmouth, Hampshire, United Kingdom
Gold Group
Job Title: Service Desk Analyst Location: Portsmouth Salary: £25-£30 P/h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence … and security, is seeking a dynamic and dedicated Service Desk Analyst to join their innovative team. In this critical role, you will be the first line of support for our cutting-edge technologies, ensuring seamless operation and exceptional user experiences. If you thrive in a fast-paced environment and … have a knack for troubleshooting and customer service, we want to hear from you. Join our client, where your expertise will contribute to groundbreaking advancements and secure the future. The Role: So, what will you be doing as a Service Desk Analyst ? Collaborating closely with team members more »
Employment Type: Contract
Rate: £25 - £30/hour Inside IR35
Posted:

Training Advisor - Fixed Term Contract

Warrington, Cheshire, North West, United Kingdom
Nationwide Platforms
services, and you will also make outbound calls to potential customers offering a variety of training courses and services. We want to build our customer base further making us the ?go to' for all health and safety training! This role would be perfect for someone who has some telesales …/account management/sales background and is looking for their next opportunity within a sales and service environment. In reward we can offer a starting salary from £23,795.00, 25 days holiday, Contributory pension capped at 5%, Westfield healthcare, Life assurance at x2 contractual salary Responsibilities include: - Own … actively promote external training. Be contributing and productive member of the Sales Team, working in conjunction with other team members to provide a seamless service to the business. To successfully create and convert enquiries into orders and achieve ?above minimum' prices to hit and surpass revenue targets. Endeavour to more »
Employment Type: Contract
Posted:

Band 4 IT Service Desk Analyst- Bath

Bath, United Kingdom
Avon & Wiltshire Mental Health Partnership NHS Trust
Job summary Do you have experience working on an IT Service Desk or in a similar IT Support role? If so, this may be the job for you... An opportunity has arisen for an IT Service Desk Analyst to join the Trust's busy IT Service Desk. … PC Hardware, Active Directory, and IT Ticketing Systems. The successful candidate will be expected to carry out the following duties; Taking receipt of IT Service Desk support requests (primarily telephone but also email, written and in person) and logging them within the Trust's Service Desk tool. Take … ownership of and responsibility for the requests and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) in operation. Investigates faults, user problems and other requests for support and/or information and takes the most appropriate actions in order to reach a satisfactory resolution. A more »
Employment Type: Fixed-Term
Salary: £25147.00 - £27596.00 a year
Posted:

German speaking service desk/customer services

Hampton, Cambridgeshire, United Kingdom
Global Technology Solutions Ltd
a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
Employment Type: Contract
Rate: GBP 15 Hourly
Posted:
Customer Service
10th Percentile
£143
25th Percentile
£181
Median
£275
75th Percentile
£500
90th Percentile
£599