Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Blue Arrow
Position: CustomerService Advisor Location: Hybrid within commutable distance of Coventry (CV6) Start date: 10th June 2024 (Will be required to attend site for a minimum of 4 weeks to attend training and to collect homeworking equipment, You will then be able to work remotely once you have … available between 8am -6pm) Type: Temporary to Permanent for the right candidate Blue Arrow is offering a superb opportunity to work as a customerservice representative, Working remotely but within a reasonable commute to Coventry. The role promises sociable working hours, a competitive pay rate and the … also helped to halve harmful emissions in London since 2019 and keep the capitals road network running smoothly and safely. As a Back-Office CustomerService Representative, you'll be responsible for the behind-the-scenes processing service of Transport for London's Road User Charging system. more »
Job Title: CustomerService Representative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries … and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customerservice skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records of customer … Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customerservice or a related field preferred. Experience with Microsoft Teams and other collaboration tools is advantageous. Flexibility to work a varied schedule, including more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Elite Recruitment Solutions Maidenhead
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking CustomerService Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customerservice experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »
South Warwickshire University NHS Foundation Trust
with colleagues to ensure waiting time targets are achieved. The post holder will be responsible for prioritising own workload and ensuring data quality and customerservice are met to a high quality standard. Previous applicants need not apply. Main duties of the job To work as a flexible … team to carry out clerical duties within the Patient Access Services giving support to patients, medical staff and the management process, maintaining an effective customer focused service. About us Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding … handle rota, managing calls in a professional manner and assisting patients with their queries. Liaise with reception staff regarding clinics and follow up appointments Service Improvement/Team Development Be involved in the development & revision of protocols & processes as required. To participate in the training and induction of new more »
Are you ready for a new challenge in customerservice? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customerservice role, even though proven experience of working in a customerservice environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »
member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customerservice and effective working relationships. Main duties of the job Dealing with routine enquiries in a pleasant and … general office supply levels are monitored. Preparation of the orders and receiving of goods/services in order to maintain efficient running of the service About us Optimise Healthcare Group are a privately run psychiatric clinic based in Warrington. We are a small team and work with a wide … member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customerservice and effective working relationships. The job description is an outline of the tasks, responsibilities and outcomes required more »
Service Desk Advert Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to provide first class customerservice while problem … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
People Solutions
PORTUGUESE SPEAKING CUSTOMERSERVICE ADVISOR MONDAY - FRIDAY : £13.00 PER HOUR People Solutions are looking for a Portuguese speaking CustomerService Advisor for our Client based in Birmingham. The requirement to speak to Portuguese is necessary for this role as you will be speaking to Brazilian Nationals more »
North Cumbria Integrated Care NHS Foundation Trust
and wellbeing in our community. Technology is intrinsic to healthcare across Cumbria so to support this vision our Digital Health team to provide a customer focussed service which is responsive, proactive and tailored to theTrust'sneeds. We're looking for individuals with a passion for service improvement … for staff who rely on IT to deliver patient care across Cumbria as efficiently as possible. We require you to deliver the best possible service to our staff drawing on your asset management and organisation skills to ensure new and old equipment is recorded and monitored accurately and the … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands more »
Farnborough, Hampshire, South East, United Kingdom
Jenrick Commercial
Logistics/Scheduling/Service Administrator * Up to £26,500 per annum * Initially a 12 month temporary role * Based full-time on-site at their offices in Farnborough We have an opportunity for an experienced Administrator to work for a Global Technology prover with offices based in Farnborough. This … school drop off for example and needed to start work at 10am they are absolutely fine with this. In the Logistics/Scheduling/Service Administration role, you will be responsible for monitoring the flow of work and for the transfer of goods from one place to another. Main … and open line of communication is crucial in this position Key skills and experience required: * Previous experience working within an administration position from a Service Industry * The perfect candidate will have previous experience working within Logistics, Scheduling, exports or imports but open to any industry if you have administration more »
the effective handling of new and existing enquiries and sales orders from inception through to completion. You will have experience of dealing with both customer and stakeholder requests to tight timescales whilst buildin relationships through trust, reliability and customer satisfaction. Main responsibilities Create customer packs and communicate … regularly with customers managing their expectations whilst ensuring a positive customer experience. Progressing quotes through internal systems for sales/materials ordered. Agree and communicate installation dates, confirm to customer and updating installation log. Update and maintain the installation log. Liaise with Area Managers/Sales Agents weekly … and invoices. Meet with Area Managers/Sales Agents each week to confirm sales, completed installations and forthcoming installations. Required Essential skill set Exceptional customerservice skills and a passion for exceeding expectations. Have a confident telephone manner and strong communication skills strong communicator with a clear and more »
Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Red Personnel
Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customerservice by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to … provide first class customerservice while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent CustomerService Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »
Service Desk Advert PAYE TEMP - with potential to go permanent 40 hours - Monday to Friday with one working weekend in four We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to … provide first class customerservice while problem solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed … interesting services and technologies being constantly introduced as they continue to modernise and embrace new ways of working. Full training provided. Your experience Excellent CustomerService Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of more »
Job summary The Joint Thoracic Service Pathway navigator will be the first point of contact for the service. The Joint Thoracic Service is delivered jointly across The Royal Marsden and Royal Brompton Hospital for patients with: o Suspected primary Thoracic cancer (including the screening service and nodule … tracking service)o Confirmed primary Thoracic cancero Complications of cancer (either Thoracic, or lung-related complications of other cancers)o Suspected or confirmed Thoracic metastases from other primary cancers The Joint Thoracic Service Pathway Navigator will be responsible for the timely processing and triage of all referrals and … clinical and non-clinical stakeholders with a key focus on the thoracic cancer diagnostic pathway. The post holder will work alongside the Joint Thoracic Service Team Leads to ensure that the Joint Thoracic Service administrative hub and the West London screening review meetings are consistently and appropriately resourced more »
Job summary Do you have a background in customerservice and a good understanding of fundamental IT principles? If so, a vacancy has arisen for a Service Desk Agent to join our busy IT Help Desk within the IM&T Department located at the Prestwich site of … applicant but in return you need to be able to manage your own workload, ensuring accuracy in your work and demonstrate effective communication and customerservice skills. We are looking for someone who is keen, flexible and self-motivated who can integrate quickly into our well-established team … people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. Job description Job responsibilities Please see attached job description and person specification Staff benefits Pay Enhancements 30% additional for Evenings (8pm onwards) and more »
Gloucester, Gloucestershire, South West, United Kingdom
Brook Street UK
Do you have retail, hospitality or customerservice experience but sick of working evenings/weekends? Brook Street is offering a full-time position with no weekends and no evenings! We're looking for somebody with great face to face customerservice experience and some computer … Defence Business Services (DBS) Pillar - Armed Forces & Veterans Services - DBS Team - MOD Medal Office Primary Job Purpose(s): Medal Assessing Deliverables: Accurate Medal Assessments Customer Focus Despatch of medallic recognition Responsibilities: The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some … Checking colleagues' assessments before progressing applications to final stage before dispatch d) Record Management: Filing, preparation of records for scanning and document disposal e) Customer Correspondence: Respond to letters, telephone and email enquiries from Service Personnel, veterans and their families regarding eligibility of the award(s) 2. Provide more »
Avon & Wiltshire Mental Health Partnership NHS Trust
Job summary Do you have experience working on an IT Service Desk or in a similar IT Support role? If so, this may be the job for you... An opportunity has arisen for an IT Service Desk Analyst to join the Trust's busy IT Service Desk. … PC Hardware, Active Directory, and IT Ticketing Systems. The successful candidate will be expected to carry out the following duties; Taking receipt of IT Service Desk support requests (primarily telephone but also email, written and in person) and logging them within the Trust's Service Desk tool. Take … ownership of and responsibility for the requests and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) in operation. Investigates faults, user problems and other requests for support and/or information and takes the most appropriate actions in order to reach a satisfactory resolution. A more »
Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customerservice skills with a methodical approach to work. - Ability to plan, organise, and more »
Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customerservice skills with a methodical approach to work. - Ability to plan, organise, and more »
Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest London on Permanent basis. The successful candidate will … client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully reimbursed. Fluent working knowledge of Microsoft Technologies with English verbal and written communication skills are essential. Technical Skills Required … Migration • Broadband Technologies • VOIP Technologies • Professional Certifications such as CCNA, CCNE, MCSE, MCP, MSDST, MCITP are desirable Required for this role are: • Considerable B2B customerservice experience in a support based role • Documentation skills • An interest in emerging technologies • Good administration skills • Technical fault finding by analysis • Good more »
North Cumbria Integrated Care NHS Foundation Trust
Cockermouth ICC is looking for an experienced administrator with can confidently managing staff and navigate health care systems. You will work alongside the ICC Service Manager to manage the day to day running of the ICC Hub as well as implement service improvements. You will also be responsible … for staff rostering in order to ensure adequate service coverage during agreed opening hours as well as identifying training needs and ensuring that training and staff development is carried out. You will be responsible for ensuring systems and processes are in place to triage referrals in line with Standard … line manager and seek their approval before pursuing the opportunity. Main duties of the job The ICC Senior Coordinator will work alongside the ICC Service Manager to manage the day to day running of the ICC Hub as well as implement service improvements. The ICC Senior Coordinator will more »
new requirements. You will be support the efficient scoping, creation and training for clinical and non-clinical applications, focusing on the delivery to internal service level agreements. You will work with the Lead Digital Trainer on improvement projects, supporting as SME where appropriate. Travel to the hospital site will … sense of belonging working for Kettering and Northampton General Hospitals. Job description Job responsibilities Main Duties Using your knowledge to provide efficient, integrated and customer-focused training to all staff, delivering excellent customerservice, supporting team to ensure that services provided across the group are and continue … provide cover as and when required. Proactive approach to addressing identified training issues and retraining where necessary. Performance Adhere to performance standards for your service area, including KPIs, monitor achievement against these, review working practices and devise improved ways of working where necessary to enhance the efficiency and effectiveness more »
demonstrate their capability to deliver a high standard of administrative support to the Community Rehabilitation Service. You will have excellent IT, time management and customerservice skills, plus experience of purchasing and cash handling. The role will support service managers and senior clinical staff in monitoring service … is to inspire hope and deliver change for everybody and every community we work with. Job description Job responsibilities Ensure that referrals into the service are processed effectively, and maintain associated service user records and systems, including keeping RiO patient records and other CRS systems up to date … team environment Experience of setting up filing and other office systems Desirable Experience of working in the voluntary/health sector Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Flexibility to work varied shifts, including evenings and weekends Role of an Operations Lead: - Supervise a team of Operations Specialists/Associates - Address potential customerservice complaints and manage Customer Experience concerns - Collaborate with Borough Stakeholders to resolve issues - Manage shifts and schedules - Ensure deployment of bikes more »