Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Onsite IT Support Engineer Full time Permanent Location: Hybrid working - Remote/2 days a week in the Birmingham office £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who are available … immediately would be ideal An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT Support Engineer will deliver … robust processes and providing accurate and consistent outcomes Understanding agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users Required experienceL Solid, recent experience in IT Deskside/Desktopsupport across medium/large organisations Proficiency more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
2nd Line Support Engineer | £30,000 - £38,000 | Hybrid (in office x4) | MSP Are you looking to join a global MSP that works with leading clients worldwide? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a … development program? We are working with a globally leading MSP who supports various clients across multiple sectors. They are looking for a 2nd Line Support Engineer who can provide senior DesktopSupport to a range of their clients. You will also be provided with a UK leading … training and development program where you can develop your skills and be supported through certifications. You will need: 3yrs experience in DesktopSupport Strong knowledge of; Windows Servers Active Directory Microsoft Exchange Some knowledge of virtualisation and MDT or SCCM Strong basic networking skills You will get: Private more »
Desktopsupport Analyst (1st & 2nd line) required for a well established FTSE 250 Property Management company. This is a first and second-line IT Helpdesk and Deskside support role provinding a service to local office and remote staff. The role includes setting up and integrating new employees … communications Preparation and provision of hardware and software for new employees Desired Skills & Experience: Essential At least 6 months continuous experience of Helpdesk and Desktop IT support Understanding of Active Directory (including Administration) Office 365 (including user Admin) IT support (including Networking TCP/IP, DHCP/… DNS) Beneficial Experience with setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all more »
Position: DesktopSupport Engineer Location: Remote Salary: £25,000- £30,000 depends on the experience Due to the organic business growth in recent years for one of our key client, they are looking to recruit a DesktopSupport Engineer for their London office. The Role & Responsibilities more »
exacting blend of, technological prowess, deep industry knowledge, customer centricity and a singularly motivated product & commercial team. Purpose HUB has a requirement for a desktopsupport engineer to help with the configuration and management of corporate IT and laptop within the Hub London office and remotely for users … Hub’s corporate IT infrastructure. Help to configure and issue new and replacement laptops to staff as well as offboard laptops for leavers. Provide support for corporate IT infrastructure (e.g., video conference, network devices, printers, scanners, etc) in the Hub London office. Provide desktopsupport to staff more »
Job summary An exciting opportunity has become available to join a dynamic team responsible for the provision of desktop services in a large scale complex enterprise environment. We are looking for a full time desktopsupport team leader who will be responsible for the day to day … operation and line management of a team of DesktopSupport Engineers for DDaT Information & Communication Technology, which comprises of a number of services that support or deliver Information & Communication Technology across BCUHB. Main duties of the job Extensive knowledge and experience troubleshooting complex technical issues and experience … e.g., work schedules for Improvement projects, and resource plans for Projects etc. Working closely with other ICT teams and stakeholders in the delivery of desktop services and Projects Committed to a culture of continuous improvement, development, and learning, underpinned by open communication and leadership based on promoting team working. more »
Ntrinsic are working with an organisation based in the Ipswich, who are looking for a Senior Desktop Engineer. This is a permanent position working Monday - Friday 9am - 5:15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known … and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general … IT tasks Providing Hands and Eyes support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management ensuring the desktops and laptops are correctly added to the database and more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
The Opportunity: We're looking for a DesktopSupport Analyst/ServiceDesk Analyst with good 1st/2nd Line Support skills to join a fast growing business in central Basingstoke. It's a hybrid role with 3 days in the office and 2 from home and you … ll be providing support to approximately 300 users (but growing rapidly). It's a highly customer facing role that involves engaging with staff at all levels up to the C Suite so you'll need to be a confident, professional and friendly communicator who can take ownership of … problems and provide a high quality support service. The team pride themselves on providing a high rate of first-time fix and you'll have the opportunity to upskill and develop your career with them. IT is delivered through a hybrid (multi-cloud) infrastructure and you'll be providing more »
Are you an experienced Senior DesktopSupport professional looking for an exciting opportunity in London? Our client, a global investment management firm, is seeking a dynamic individual to join their team on a 6-month contract. With a commitment to delivering exceptional client service and fostering a healthy … our client takes an active and engaged investment approach. As part of their team, you will have the chance to contribute to their global support network and play a lead role in handling escalations and VIP queries. Responsibilities: Be part of a premier support function, providing excellent client … changes in the Workplace Technologies environment. Key Tasks: Ensure information risk is managed effectively, escalating observed situations as necessary. Collaborate closely with the Production Support Manager to deliver Workplace Support Services. Provide task management for the team, ensuring appropriate resourcing to meet objectives. Conduct regular systems health checks more »
Responsibilities will include, but are not limited to: IT Helpdesk and Desktopsupport : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and … assistance for PC users, telephony, and mobile communications Maintaining registers for maintenance and IT hardware and software asset database Develop technical knowledge. Software Application Support: Enhancing skills and offering software support for all business software applications. Assist in the installation of software updates. Assist on software development projects … as required by the IT Infrastructure and Operations Manager Desired Skills & Experience: Essential Educated to NVQ Level standard or equivalent experience. Experience of helpdesk support Understanding of Active Directory (including Administration) Office 365 (including user/license Administration) Azure (Entra ID) user and group administration IT support (including more »
body within Edinburgh. In this role, you will be the central point of contact for on-site support. You will also be providing remote support to users based in other locations. You will be supporting Windows 10/11 environments, MS Outlook and Office 2016. Performing software installations and … weeks, the role is expected to begin in July.* What you'll need to succeed For this role, you must have experience providing desktopsupport to users on site. Experience in the following technologies would be beneficial. Maintaining HP Kit Supporting Windows 10/11 environments MS Outlook … and Office 2016 Cabling and patching knowledge Knowledge of Iphone or Samsung support Knowledge of video conferencing or Telephony Support What you'll get in return This is a great opportunity to start a long-term contract and to gain SC clearance, a rare opportunity in contracting. What more »
My client a leading IT Solutions provider are seeking to recruit an DesktopSupport Engineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below … to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop/Laptop/VDI – build, configuration and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide more »
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Lincoln College
Please note this role is fixed term for 18 months. We are recruiting an IT DesktopSupport/Reprographics Apprentice Apprentice to provide all services and duties necessary for the delivery of front-line support for the College's IT systems and networks. This includes servicing and … installing all equipment and software associated with the delivery of IT Services and ensuring outstanding customer support through the provision of a telephone, email and face-to-face. Please view the Job Description and Person Specification to find out more about this exciting opportunity currently available Our employees have … House or Deans restaurant) A clothing allowance of £100 A travel allowance of up to £500 - free 12 month bus pass An iPad to support your studies 6 month gym membership within Deans, Sport & Leisure How to apply : Click the 'Apply Now' button and log in to our Jobs more »
Deskside Support Engineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil so you must be able to obtain SC clearance. Job Summary As the Deskside Support Engineer, you will provide on-site desktopsupport for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware … software break fix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance you would need to be a British national Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including more »
Job Description Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and operating … acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked … requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained more »
Deskside Support Engineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil so you must be able to obtain SC clearance. Job Summary As the Deskside Support Engineer, you will provide on-site desktopsupport for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware … software break fix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance you would need to be a British national Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including more »
Deskside Support Engineer - Security Cleared This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil as such active Security Clearance is essential. Job Summary As the Deskside Support Engineer, you will provide on-site desktopsupport for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware … software break fix support across a range of devices Essential skills Full UK Driving License Active SC clearance Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including O365 Active Directory experience Experience of SCCM Mobile device support experience more »
We have a new opportunity for an experienced Desktop/IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support engineers, your role will be broad … commands/SCCM/Troubleshooting Skill You will also possess excellent customer relationship, communications and interpersonal skills with prior experience in a similar IT desktop or service role. Working hours; 37.5 per week between the hours of 8am and 6pm depending on your preference. Spectrum IT Recruitment (South) Limited more »
IT Support Tech Bar/Walk Up Service/IT Bar The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team. … Responsibilities Provide quick-fix support by working on a tech bar/genius bar to troubleshoot issues with traders. Manage and address electronic tickets efficiently Communicate effectively with traders, senior stakeholders and vendors Troubleshoot and configure software and hardware Qualifications 2+ years' of technical support experience Must have … IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting. Strong background within financial services archie.odonovan@harringtonstarr.com more »
Deskside Support Engineer - Security Cleared This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil as such active Security Clearance is essential. Job Summary As the Deskside Support Engineer, you will provide on-site desktopsupport for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware … software break fix support across a range of devices Essential skills Full UK Driving License Active SC clearance Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including O365 Active Directory experience Experience of SCCM Mobile device support experience more »
Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktopsupport building PCs and fixing operating system/… driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktopmore »