Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and fixing operating system/driver more »
of technology solutions. They will gain understanding of both the department and the business in order to be the first point of call for IT support issues. Role With mentoring and supervision, the successful candidate will undertake the following: Provide a first point of contact for all business users … in relation to IT support. Become familiar with technical troubleshooting of both hardware and software issues. Adhere to established processes centred around the service desk such as access management, incident management, service management, problem management and change management. Actively participate in continued development as agreed with the training provider … Start Date Monday, 27th May 2024 Desired Skills Communication skills Organisation skills Problem solving skills Team working A keen interest in technology Worked with IT equipment Passion for IT Interpersonal skills Multi-tasking skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C more »
Your new company This exciting opportunity is within an Investment Management client based in Central London. My client are looking to expand their IT team, and are hiring an IT Helpdesk Analyst. Your new role We are looking for an IT Helpdesk Officer to join our team … line support for our users, as well as ensure the smooth operation of the Help Desk. What you'll need to succeed As an IT Helpdesk Analyst, you will be responsible for: Serving as the main point of contact for users who need assistance with IT issues. … users on how to use the technology provided and supporting them with business applications. Documenting and following the current tasks and procedures related to IT Support in accordance with internal and external SLA's. Experience Desired 2–3 years of experience in Financial Services, preferably within Investment management. Experience more »
Insight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning. Role Responsibilities Provide a proactive … small-scale enhancements/mini projects as requested. Create and update documentation as required Ensure our infrastructure is kept secure and adhere to our IT Security and Information Risk controls Experience Required Essential Experience in a customer facing environment A keen interest in IT Beneficial Windows 10, Office more »
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line … solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying out basic network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: IT support within a professional services environment. iManage Work … of PC Hardware and operating systems. Experience of logging tickets. To be considered for this role, you need to have a keen interest in IT, excellent communication skills and the ability to remain calm under pressure. It is also essential that you have excellent time management and organisational more »
About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an more »
recruiters, a majority of whom have a professional background within their area of expertise. Role Purpose To ensure the quality and accessibility of all IT owned business systems data, using best practices and tools to collect, cleanse analyse and measure data quality and develop action plans to ensure data … part of our Joiners, Changers and Leavers processes Act as coverage for colleagues during absences in the coordination of professional and timely responses to IT issues and requests acting as 1st tier support for front of house platforms by using initiative to provide business solutions, ensuring effective communication of … and progress to all customers in line with agreed SLA’s Carry out necessary admin and tasks to ensure continued reliable operation of all IT systems Assist in developing procedures for continuous improvement of processes and ensure all processes are documented and accessible Provide and continually review documentation to more »
Job DescriptionAbout Us:Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On more »
Central London, London, United Kingdom Hybrid / WFH Options
Latcom
Job Responsibilities Provide comprehensive support for Document Management and Knowledge Management applications issues, collaborating with the infrastructure team, other IT teams, project teams and suppliers. Provides support to users firmwide, which may include, but is not limited to, troubleshooting incidents, resolving user issues, contributing to training efforts. Proactively manage … SaaS) and/or Platform as a Service (PaaS) environments. Strong foundational knowledge of Microsoft 365, AWS or Azure. A general understanding of core IT infrastructure, server client architecture and networking. Experience supporting; iManage, InTapp, Workshare, Aderant, SQL, Power BI This role offers hybrid working - 2 days WFH/ more »
Job DescriptionInsight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning.Role Responsibilities Provide a proactive … continuous improvement & small-scale enhancements/mini projects as requested.Create and update documentation as requiredEnsure our infrastructure is kept secure and adhere to our IT Security and Information Risk controlsExperience Required EssentialExperience in a customer facing environmentA keen interest in IT BeneficialWindows 10, Office 365Active DirectoryMS Authenticator ServiceNowVMWare more »
our market leading financial organisation. You'll work under the Technology division but be instrumental in supporting all vendor management & procurement activities across the IT landscape. As part of this team, you'll face off to key stakeholders within SaaS, Cloud, Infrastructure, Operations & the Data Engineering team. Working on … highly corporate environment. Some key objectives and responsibilities within this role are as follows: You will have complete responsibility for ensuring the tech vendors & IT supply chain are managed effectively. Ongoing assistance with the management of the end-to-end Third-Party life cycle, including sourcing, contracting, ongoing supplier … relationship management and offboarding activities when necessary. Work closely and collaborate with the IT SLT & executive team, helping to align project goals with strategic business direction. Although the role is standalone for time being, you may be asked to help & support other team members across the wider operational division. more »
City of London, London, United Kingdom Hybrid / WFH Options
McGregor Boyall Associates Limited
our market leading financial organisation. You'll work under the Technology division but be instrumental in supporting all vendor management & procurement activities across the IT landscape. As part of this team, you'll face off to key stakeholders within SaaS, Cloud, Infrastructure, Operations & the Data Engineering team. Working on … highly corporate environment. Some key objectives and responsibilities within this role are as follows: You will have complete responsibility for ensuring the tech vendors & IT supply chain are managed effectively. Ongoing assistance with the management of the end-to-end Third-Party life cycle, including sourcing, contracting, ongoing supplier … relationship management and offboarding activities when necessary. Work closely and collaborate with the IT SLT & executive team, helping to align project goals with strategic business direction. Although the role is standalone for time being, you may be asked to help & support other team members across the wider operational division. more »
