2 Contract IT Support Jobs in the North West

Multitask Recruitment Solutions have an exciting Opportunity for an IT Support Assistant based in Haslingden. (18 months Fixed term Possibly Permanent afterwards) The Role: Installation, configuration, and maintenance of all IT equipment & systems across different sites Responding in a timely manner to service issues and requests. Providing … technical support across the company (this may be in person or over the phone) Setting up and modifying users accounts. Repairing and replacing IT equipment as necessary. Setting up and testing new technology. Possibly training other employees to improve their understanding of IT systems and equipment. Reasonable more »

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »