10 Apprenticeship IT Support Jobs in the North West

As an Apprentice IT Support Technician, you will play a vital role in ensuring the smooth operation of our IT infrastructure and service desk across the UK Group. This apprenticeship offers the opportunity to gain hands-on experience while studying, setting you on a path towards a … successful career in IT support. Role During your apprenticeship, you will: - Provide first-line IT support to nurseries and central support colleagues via the IT helpdesk. - Support the company’s operational IT infrastructure under the guidance of the ICT Director and senior IT technician. - Ensure nurseries have reliable Wi-Fi and communications, resolving any issues promptly. - Maintain records of IT support requests and activities. - Assist in routine network maintenance tasks and hardware/software installations. - Collaborate with project stakeholders to deliver IT projects efficiently. - Adhere to health and safety more »

our clients who are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing … Cyber Security, Digital Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your … IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support to users via telephone, email, and face-to-face interactions. Escalate IT issues as necessary. Log and manage tickets using our ticketing more »

to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world … Level 3 Information, Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line IT Support to customers who seek IT support Logging helpdesk issues and escalating when necessary Remote access troubleshooting Configuring systems and updating … updated Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,700 Per annum Monday Friday (40 hours per more »

opportunity, we are searching for like-minded professionals to join this well-bonded team. Role Monitor service board and progress accordingly Provide exceptional service support to the client Provide solution(s)/work around(s) to incidents and problems Maintain clear communication with the team and clients Assisting account … and recorded data (e.g. ITBoost) are kept up to date as changes are made Escalate issues within the team where necessary Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve … users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or more »

Are you a passionate tech-savvy individual looking to start your career within IT? Look no further! We are seeking a talented and enthusiastic IT Support technician Apprentice to kick start their dream career. Our client is an award-winning business, in 2022 they were awarded one … of the top 10% of IT companies globally! This is an amazing opportunity to jump into a business that is getting recognised so highly! Throughout the Apprenticeship, you will be working within a small IT team that has big personalities. This will allow you to be supported through … of your Apprenticeship and beyond. Ensuring you gain the most experience possible to allow you to thrive in the role and become the next IT expert! If you are passionate about kickstarting your dream IT career this is the perfect role for you. Offering £18,000 per annum more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role … June 2024 Desired Skills Team working Ability to work independently Trouble shooting skills Willingness to learn Friendly and professional Interpersonal skills Good communicator Good IT Literacy skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the … Employer NETTEAM TX LIMITED An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

Take a thrilling leap into the heart of cutting-edge technology with this amazing opportunity, we are searching for like-minded professionals to join this well-bonded team. ?This organisation was previously awarded the Investors in People Gold award and more »