1 to 25 of 57 IT Support Jobs in the North West

IT Support Technician Northwich Circa £150 per day 2-3 months An IT Support Technician is required for our public sector client who are based in Northwich. The successful candidate will provide technical support for the organisation's networked computer systems and stand-alone equipment … to ensure the effective and efficient use of IT facilities. Key Tasks: to ensure that all computer-related machinery and equipment is properly maintained and tested; to maintain a log of equipment faults, repair and testing schedules; to provide helpdesk support for IT related issues. to work … with the IT Systems Manager on new projects, implementing new technologies to improve the service to the organisation. to help identify new technologies. to assist with the installation, setting up and testing of new equipment, including the installation of software, and the transfer of existing equipment to new locations. more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

Are you a passionate tech-savvy individual looking to start your career within IT? Look no further! We are seeking a talented and enthusiastic IT Support technician Apprentice to kick start their dream career. Our client is an award-winning business, in 2022 they were awarded one … of the top 10% of IT companies globally! This is an amazing opportunity to jump into a business that is getting recognised so highly! Throughout the Apprenticeship, you will be working within a small IT team that has big personalities. This will allow you to be supported through … of your Apprenticeship and beyond. Ensuring you gain the most experience possible to allow you to thrive in the role and become the next IT expert! If you are passionate about kickstarting your dream IT career this is the perfect role for you. Offering £18,000 per annum more »

to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world … Level 3 Information, Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line IT Support to customers who seek IT support Logging helpdesk issues and escalating when necessary Remote access troubleshooting Configuring systems and updating … updated Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,700 Per annum Monday Friday (40 hours per more »

our clients who are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing … Cyber Security, Digital Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your … IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support to users via telephone, email, and face-to-face interactions. Escalate IT issues as necessary. Log and manage tickets using our ticketing more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

Are you looking for an internal IT support role? This vacancy is to join an established organisation in Stockport supporting enterprise-level software whilst working closely with the Head of IT to maintain business continuity. You’ll be working with: Office/Microsoft 365 AzureAD (Entra) Virtualisation … Windows Server Hardware Backups Day to day you’ll be: Providing 1st & 2nd line support to internal staff via phone, email, deskside or remotely across the group. Taking full ownership of incidents and ensuring they are quickly escalated/prioritised appropriately in a fast-paced environment. Maintaining the continuity … an impressive service offering. They are constantly looking to innovate and drive the business forward through new ideas and investment. If you're an IT Support Engineer that is looking for an internal support opportunity that will continue to push your career forward please apply with your more »

Company: Elizabeth School of London Position: IT Admin Support Location: ONSITE, Manchester, UK Salary: £25K - £28K (Depending on work experience) Employment Type: Full-Time, work weekdays and weekends, either 9am-5pm or 12pm-8pm (Full Flexibility) ***We do not sponsor Visa*** Department: Administration Reporting to: IT Department … Purpose of the Role: To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system. Key Responsibilities: Student Information Management: • Accurately input, update, and maintain student records within the student management system. • Ensure the confidentiality and … Coordinate with academic departments to ensure timely and accurate data entry and reporting. • Handle requests for student transcripts, certificates, and other documentation. Training and Support: • Train and guide other departments on the effective use of the student management system. • Provide ongoing support to staff members, addressing any queries more »

commutable distance of Preston, Lancashire. Relocation is NOT an option ** Candidates requiring relocation and/or visa sponsorship CANNOT be considered ** The role: Technical Support (Linux Server/cPanel/Web Hosting) Business : Web Hosting/Datacentre Contract : Permanent, full-time, Mon to Fri 0900-1700 - fully onsite/… Salary : £28k to £31k basic + benefits Location : Near to Preston, Lancashire (PR7 postcode) Snapshot of the role: Assisting clients with level 1 & 2 support requests via email/help desk and telephone, in relation to services provided. Assessing and responding to alerts from our internal monitoring system. Troubleshooting more »

Graduate IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting Graduate IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line … support to end-users via phone, email, and in person. It would suits someone with experience in a similar role using Microsoft technology, who has skills in troubleshooting hardware and software, and dealing with network-related issues. As the client are investing a lot in growing their IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the Graduate IT Support Analyst: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to more »

IT Support Team Leader - Manchester – On-site Job Title: IT Support Team Leader Office Location: Manchester City Centre Salary: £45,000 - £50,000 DOE Company profile My client is an enterprise-level company that is the market leader in there industry. This role will require you more »

Customer/IT Support Administrator - Liverpool - New Role Up to £28,000 per annum plus bonus plus benefits A leading organisation in the Liverpool area requires a Customer Support Administrator to join and support its growing team. Suitable candidates will have the following skills: Good IT … and face-to-face Able to work with minimal supervision Valid UK driving licence Responsibilities will include: General administration Arranging patient install, collection and support call visits for field technicians Acting as first point of contact for customers seeking technical support Providing telephone support to patients Supporting more »

IT Support Technician Preston/Hybrid £24,000 We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives to maintain a collaborative and supportive work environment. We are seeking … an experienced IT Support Technician to join their dynamic team on an 18-month fixed-term contract, with a view to go permanent. The role will primarily be based at their head office in Preston, with the flexibility of hybrid working and occasional travel to other offices. Responsibilities …/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and keeping users informed. Troubleshoot and resolve on-site IT and more »

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »

opportunity, we are searching for like-minded professionals to join this well-bonded team. Role Monitor service board and progress accordingly Provide exceptional service support to the client Provide solution(s)/work around(s) to incidents and problems Maintain clear communication with the team and clients Assisting account … and recorded data (e.g. ITBoost) are kept up to date as changes are made Escalate issues within the team where necessary Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve … users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or more »

Job Title: IT Support Technician Location : Blackburn Salary: From £22,000.00 per year Employment Type: Full-time Schedule: Monday to Friday Education : GCSE or equivalent (preferred) A leading law firm known for its exceptional client care and commitment to excellence, is seeking an enthusiastic IT Support … employees requiring technical support. Provide timely and efficient technical assistance to resolve software and hardware issues. Adhere to company guidelines and procedures in addressing support requests. Maintain and troubleshoot the company's IT systems, encompassing both hardware and software components. Facilitate the setup of new user profiles and … members to enhance operational efficiency. Stay informed about cybersecurity best practices and maintain thorough documentation. Offer guidance and training to employees on utilizing company IT systems. Support broader organizational projects, such as office relocations. Review and enhance the Proclaim case management system as needed. Conduct training sessions for more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In Runcorn, the … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »

A Brand New role has become available for a growing tech firm for a fully remote IT Support Engineer. This is a specialist MSP client who offer a range of cloud and networking support services to a range of healthcare clients based across the globe. They have … work so any previous datacentre experience would be highly beneficial. Technical Experience Required • Minimum 3-4 years of experience within a network consultancy/IT Services company environment with experience in implementation and support services. • In depth knowledge of Microsoft domain infrastructure; Active Directory, Group Policy, DNS . … Implementation, upgrade and migration of Windows Servers as well as troubleshooting support, and general administration. • Hands-on experience of virtualisation technologies VMware, Citrix, Hyper-V, Veeam ; their setup and management. • Microsoft 365 setup , migrations. • PC roll-outs and upgrades. • Mobile device support. You'll be coming in as part more »

Role: IT Support Technician Location: Kirby, Liverpool Salary: £20,000 - £26,000 DOE We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based on the outskirts of Liverpool. The company are growing their team and are on the …/2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over … and configuring computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising more »

IT Support Technician Location: Hybrid (Warrington) Salary: £28,000 As a seasoned recruiter, I am thrilled to present an opportunity with a premier data management solutions provider at the forefront of optimizing how organizations capitalize on their data. This esteemed client has crafted a state-of-the-art … platform that is reshaping the landscape of data organization and analysis, propelling businesses toward rapid, well-informed decisions. In the pivotal role of IT Support Technician, you will be the linchpin in enabling clients to unlock and interpret their data, contributing to strategic business decisions. This position transcends … routine IT support; it's about pioneering in business intelligence, ensuring that data privacy laws are meticulously upheld. We are in pursuit of visionary individuals with a zest for navigating the intricacies of customer behavior analytics, predictive modeling, and powerful communication strategies. If you possess a fervent more »

IT Support (1st Line) Manchester £24,000- £28,000 plus bonus and benefits Our client is looking to an onsite IT Support professional to join their Manchester office. You will be providing day to day face to face support on a range of IT issues to onsite users. You will be assisting end users with support on a number of applications and setting up, configuring and troubleshooting desktop, printer and mobile devices, in addition to performing regular routine maintenance. You will also have the opportunity of working on projects with the wider … acknowledged as one of the largest in their sector. This is a front facing role and so in addition to experience in end user IT Support in a commercial environment, excellent customer and communication skills are vital. The vacancy has arisen due to internal progression, and our client more »

Support Engineer - Lancaster Up to 35K p/a An interesting opportunity with an innovative and dynamic Legal/Financial Practice Group, who are experiencing an exciting period of growth. The software stack is fully cloud, which is very rare, however very advantageous within the legal sector. We are … looking for a Technology Support Engineer in Lancaster, responsible for ongoing onsite and remote working of hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs, their tools more »

high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed more »

IT Support ( Pharmaceutical ) Manchester £33,000 to £40,000 + Training + Company Benefits + Progression Are you an IT Support Engineer? Are you looking for the opportunity to progress your career within a high-end global medical organisation? Do you want the opportunity to work … globally dominant company working with the latest technologies in the pharmaceutical field? On offer is a great opportunity for an enthusiastic and highly passionate IT Support Engineer that has a background in in 1st/2nd line support. Wanting to work within a company helping develop and test … for medicine around the US and UK? In this role, the IT Support Engineer will work alongside a dynamic team dealing with 1st/2nd line tickets. Oversee the 2nd/3rd Line engineers learning and developing your skills to progress into higher roles. Help be the first more »