101 to 125 of 128 IT Support Jobs in the North of England

strengthen your existing skills, knowledge, and experience by way of practical application. Opportunities to gain a broad range of experiences in many aspects of IT Service Support. Role Learn to record and respond to incoming incidents and service requests within the times specified in the various SLAs negotiated with … the council’s user communities. Learn to provide IT technical support for the Council, following corporate procedures and standards. Learn to contribute to the work of the team in the delivery of projects and support as required by the Support Manager or Supervisory Officer. Learn to … assist the Desktop Team in configuring laptops, tablets and mobile devices and handing these out to member of staff. Learn to liaise with all IT Teams, Senior Management, Elected Members, Staff and Third Parties to ensure the smooth running of hardware and software. Learn to complete personal and service more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

Multitask Recruitment Solutions have an exciting Opportunity for an IT Support Assistant based in Haslingden. (18 months Fixed term Possibly Permanent afterwards) The Role: Installation, configuration, and maintenance of all IT equipment & systems across different sites Responding in a timely manner to service issues and requests. Providing … technical support across the company (this may be in person or over the phone) Setting up and modifying users accounts. Repairing and replacing IT equipment as necessary. Setting up and testing new technology. Possibly training other employees to improve their understanding of IT systems and equipment. Reasonable more »

My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression! This role offers hybrid working depending on project more »

Knowledge is power, and data brings knowledge. At Simpson Associates data is in our DNA; and knowing how to leverage it enables us to never miss the mark. Our data and performance management solutions enable us to help organisations understand and resolve some of the most complex and shared … of technology vendor relationships equips us with deeper expertise, enabling us to deliver the best solutions. The Role You will provide first-line technical support to our internal employees and contractors. You will be providing both remote and in-person support with IT equipment and associated software … you’ll be the primary contact for ‘all things’ IT, so excellent stakeholder management experience is required. You will work with modern cloud technologies and systems, and you’ll regularly interact with all members of the Company, including one-on-one time with our Owners and Directors. Career Growth more »

hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role … June 2024 Desired Skills Team working Ability to work independently Trouble shooting skills Willingness to learn Friendly and professional Interpersonal skills Good communicator Good IT Literacy skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the … Employer NETTEAM TX LIMITED An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »

IT Help Desk Support. Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support … team player with solid communication skills who is self-motivated, capable of meeting deadlines, and adept at troubleshooting issues. Interested? Please Click Apply Now!IT Help Desk Support Analyst. more »

IT Support Technician – West Yorkshire – £24 – £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line Support Technician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager … the successful candidate will respond to Incident and Service Requests from colleagues, act as the first point of contact for IT requests and log/respond to tickets effectively. This is an office-based role in their West Yorkshire office, so applicants must be within a commutable distance of … home. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to develop your IT skills further with training alongside the IT team. Skills/Experience required: Knowledge of Windows Server 2016-19 Understanding of Microsoft Exchange, Intune more »

Support Analyst is required by a logistics company working from their Head Office based in Bamber-Bridge and paying up to £25k. The Company, who have a presence throughout Europe, are seeking a Support Analyst to deal with all ticketing issues both on site and in the field … for troubleshooting and completing new installations. This position would ideally suit someone with 6-12 months experience, recent graduate or possibly having completed an IT Apprenticeship, looking to establish themselves further within the world of IT. The organisation embrace training programs for new starters, implementing a clear training plan … to help you progress from 1st Line Support and beyond. Responsibilities: Provide comprehensive technical support to end-users in person, via phone, email Troubleshoot and resolve hardware and software issues Assist with the maintenance and administration of IT systems and infrastructure Track user support requests and more »

/future technologies to help the Company, customers, themselves and their team. Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible. To be self-motivated and a contributing member of the team. Have a flair for … completed to a customers satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both remotely … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer more »

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Respond to either first line support or end user software or hardware queries via email, phone, or face … to face. Role Work with the UK IT Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions … have been input promptly and accurately. Liaise closely with business and 3rd party solution providers. Support bespoke applications specific to manufacturing Assist with Implementing, configuring, and testing feasible solutions. Other duties as required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support more »

CQC rating over the next 2 years and to being in the top 10% of Trusts for staff and patient experience. In order to support us on our journey, the Digital Transformation Directorate is currently seeking a forward thinking and enthusiastic IT Clinical Systems Support Analyst to … join our Clinical Systems Management team in the Digital Operations Department. It is expected that you will have previous experience working at the required level with clinical IT systems in a large, complex environment/organisation and be able to provide an excellent standard of user support … supported to flourish and grow. Main duties of the job This is on a full-time, permanent basis, focusing primarily on user and technical support in relation to IT clinical systems. This will include technical duties such as security administration, interfacing monitoring and configuration, fault-finding and carrying more »

A Brand New role has become available for a growing tech firm for a fully remote IT Support Engineer. This is a specialist MSP client who offer a range of cloud and networking support services to a range of healthcare clients based across the globe. They have … work so any previous datacentre experience would be highly beneficial. Technical Experience Required • Minimum 3-4 years of experience within a network consultancy/IT Services company environment with experience in implementation and support services. • In depth knowledge of Microsoft domain infrastructure; Active Directory, Group Policy, DNS . … Implementation, upgrade and migration of Windows Servers as well as troubleshooting support, and general administration. • Hands-on experience of virtualisation technologies VMware, Citrix, Hyper-V, Veeam ; their setup and management. • Microsoft 365 setup , migrations. • PC roll-outs and upgrades. • Mobile device support. You'll be coming in as part more »

My client is looking for a 1st Line Support Engineer to join their team. This is an exciting opportunity to join a well-established MSP with a long-standing track record with a large client base. This role will offer you variation on day-to-day tasks and a more »

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »

Company: Elizabeth School of London Position: IT Admin Support Location: ONSITE, Manchester, UK Salary: £25K - £28K (Depending on work experience) Employment Type: Full-Time, work weekdays and weekends, either 9am-5pm or 12pm-8pm (Full Flexibility) ***We do not sponsor Visa*** Department: Administration Reporting to: IT Department … Purpose of the Role: To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system. Key Responsibilities: Student Information Management: • Accurately input, update, and maintain student records within the student management system. • Ensure the confidentiality and … Coordinate with academic departments to ensure timely and accurate data entry and reporting. • Handle requests for student transcripts, certificates, and other documentation. Training and Support: • Train and guide other departments on the effective use of the student management system. • Provide ongoing support to staff members, addressing any queries more »

Company: Elizabeth School of London Position: IT Admin Support Location: ONSITE, Leeds, UK Salary: £25K - £28K (Depending on work experience) Employment Type: Full-Time, work weekdays and weekends, either 9am-5pm or 12pm-8pm (Full Flexibility) ***We do not sponsor Visa*** Department: Administration Reporting to: IT Department … Purpose of the Role: To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system. Key Responsibilities: Student Information Management: • Accurately input, update, and maintain student records within the student management system. • Ensure the confidentiality and … Coordinate with academic departments to ensure timely and accurate data entry and reporting. • Handle requests for student transcripts, certificates, and other documentation. Training and Support: • Train and guide other departments on the effective use of the student management system. • Provide ongoing support to staff members, addressing any queries more »

every stage. Are you a natural customer care advocate with extensive customer service experience and like the soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice … of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire,you will provide technical support and remote … joining a Chorley based teamwith modern open plan offices and the opportunity to work from home every Friday. You'llprovide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolvingcustomer incidents and training support more »

about how the data we own can be used to drive better decision making and competitive advantage. We have an excellent opportunity for an IT Application Support Specialist at our head offices, Cowick Hall in East Yorkshire. As a key role within the Group Applications team, the Application … Support Specialist is responsible for the technical and end user support of the Group Forecast & Replenishment Planning software (Logility/Voyager). You will also ensure that global sites are supported with best practices via support, monitoring, and training. You will get to work with a variety … software such as QLIK dashboards and will work within the global SAP team, aligning changes and improvements with the Supply Chain team and wider IT & business teams. Benefits Package: The successful candidate will receive a competitive benefits package including: Defined benefit pension scheme with death in service benefit more »

You will be part of a team responsible for answering customer support calls, chats, and new tickets within our support ecosystem. You will be required to work on 1st line tickets or escalate as required. You will be expected to provide feedback and assist the team leaders to … independently assign existing tickets to yourself, with a focus on communication-related queries Triage tickets and categorise them in line with our process Provide IT and Voip support to our customers remotely Liase with our customers 3rd party Software providers and our own suppliers to create and update … upstream cases, particularly for VoIP and communication services Provide regular and relevant updates to customers during the support process Field Installation and Fault Finding: The role will involve a mix of helpdesk-based support and fieldwork, accompanying a senior engineer for on-site installations or fault-finding tasks more »

Job Title - Technical Support Adviser 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established … we're proud to be one of the UK's leading independent providers of essential business technology. We are now recruiting for a Technical Support Adviser 1st Line IT. As part of this team, you will provide 1st line support and excellent customer service in the areas of … IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets assigned and ensure system is organised and up to date. • Answer the phone within the agreed target time and as a minimum, to meet any agreed personal call targets. • To more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In Runcorn, the … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »

Support Engineer - Lancaster Up to 35K p/a An interesting opportunity with an innovative and dynamic Legal/Financial Practice Group, who are experiencing an exciting period of growth. The software stack is fully cloud, which is very rare, however very advantageous within the legal sector. We are … looking for a Technology Support Engineer in Lancaster, responsible for ongoing onsite and remote working of hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs, their tools more »