19 Apprenticeship IT Support Jobs in the South East

The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email. The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from project. … Role The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from … project to BAU and provide an exemplary level of service to existing clients The IT Support Analyst will report directly to the Client Services Manager The successful applicant will be responsible for investigating and solving all client support issues in a timely and thorough manner As this more »

Are you looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice. Role What will my new role involve? Joining the team as an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs … mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. An enhanced DBS Disclosure check will be required more »

Are you passionate about technology and eager to kickstart your career in the exciting world of IT support? Look no further, Baltic Apprenticeships is thrilled to partner with a leading provider of cutting-edge server solutions, who is seeking enthusiastic individuals to join their team as IT Support Apprentices. The clients busy office currently has an opportunity for a professional individual to fill the role of Apprentice IT Technician. In this position, the successful applicant will be responsible for working with their integration team to build, test and manage client orders. They are looking … work well within a hardware based role meeting deadlines for clients. This opportunity is for someone who is looking for a start within the IT industry. This apprenticeship offers an excellent grounding in computer hardware including operating systems, networking, customer support, computer components. In addition to this apprenticeship more »

enthusiastic individual to join an outgoing team based in Guildford. This apprenticeship offers a fantastic opportunity to gain practical experience and essential skills in IT support while working within an educational environment. This apprenticeship will provide comprehensive training in IT support and will lead to a … nationally recognised qualification. Within this role you will provide first-line technical support to staff and students within the academies across the trust. Assist with troubleshooting and resolving IT issues, including hardware, software, and network problems. Support the maintenance and monitoring of IT infrastructure and so … work towards your Information Communication Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond to support tickets, ensuring they are updated on timely basis - Managing printing support, logging Manage print services and thorough understanding of network securities. Gain full more »

Are you looking to kick start your career in IT with an employer who has a track record of apprentice success? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be for you. PETA are proud to be working … with The Cowplain School to recruit and train a new IT Support Technician Apprentice. Role Joining the team as an IT Support Technician Apprentice, you will be responsible for the following duties: Assist with simple routine repair and maintenance of ICT equipment Checking printers are online … users and user accounts on both the local and cloud networks Investigate software regarding its potential use on the school network Training As an IT Support Technician Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length more »

Are you ready to dive into the world of IT and kickstart your career with a leading technology company? We're on the lookout for a driven IT Apprentice our clients team. Our client provide IT support for many home and business clients across Sussex, Surrey … and London . As a key member of their technical support team, you'll play a crucial role in ensuring their clients' systems run smoothly and efficiently. Whether you're troubleshooting issues over the phone or providing face-to-face assistance, you'll be empowered to make a real … professionals who are dedicated to helping you thrive. They are committed to using technology to make a positive difference in the world. As an IT Apprentice, you'll have the chance to contribute to projects that drive innovation, efficiency, and growth for their clients. ? In this role, youll work more »

The Apprentice IT Support Executive will provide proactive operational IT and administrative support to our Colleagues at all levels across the Group and will be an active participant in delivering the IT services. Role Supporting the IT team in resolving technical issues. Creating incident … tickets for all technical issues raised to the helpdesk. Troubleshooting hardware issues with the support of the IT team. Processing new starters and leavers. Building and configuring desktops and laptops from our build station. Reporting monitoring system notifications and alarms to IT Management. Participating in weekly team … projects. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network more »

We are seeking an apprentice that will be responsible for supporting customers and colleagues with project support queries relating to internal IT issues or product support for our customers. This role and has great potential in a vibrant environment to grow. Apply now! You will support projects team with customer IT projects. Role Assist and direct staff or customers when support tickets are raised Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue … requested by management, any necessary technological advances for enhancing business products and services Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable Support and maintain software and hardware used in the organisation's day-to more »

We are looking for an additional member of our growing helpdesk team. We are an IT Support business looking after SME’s. Your role in the business will be to assist working on server & desktop issues reported by our clients, this will include making telephone calls, sending emails … troubleshooting general end user problems. Role This is an excellent opportunity for someone to join a small friendly company to further their career in IT and gain a better understanding of supporting IT in businesses. Duties will include: This role will be predominantly office based, remotely talking and … supporting end users’ computers. It is essential for successful candidates to have a good telephone manor and to enjoy working with computers From time to time, there may be a requirement to assist with installations and cabling and visits to client sites This role in the business will be more »

Velocity Academy have an exciting new opportunity for an Apprentice Support Technician with JC Applications Development a Software Development Company based in Hampshire. Role A great opportunity for a Support Technician to join a market-leading risk management and claims handling software provider based in rural Hampshire. Working … as part of the support team within the operations department, you will be providing support to a large client base through email, helpdesk and on the telephone. You’ll also be responsible for improving and maintaining the internal IT Infrastructure. Your role will involve working closely with … party suppliers, so excellent communication skills are key! Your duties and responsibilities in this role will consist of: To learn and develop technical skills Support the Technical Support Engineer Answer tickets within SLA Create knowledge articles Learn all products used Learn about the implementation cycle Learn about the more »

Are you ready to kick-start your career in the dynamic world of IT? Are you passionate about innovation, problem-solving, and making a real impact? Look no further! We're seeking three enthusiastic individuals to join a team as IT Apprentices and embark on an exciting journey … of learning, growth, and opportunity. With over 30 years of experience in delivering cutting-edge IT solutions to businesses worldwide, they're at the forefront of digital transformation. Their commitment to excellence, creativity, and teamwork drives everything they do, and they're looking for bright minds to join them … of tech enthusiasts, innovators, and problem solvers As an Apprentice on their Service Management Team, you'll work closely with their seasoned professionals to support both internal and external customers, ensuring the smooth operation of their systems. In this role, youll work towards your Level 3 Information Communications Technician more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include working as part of a team to provide technical support for customers’ existing hardware and/or software … installations. Role Answer customer phone calls, log support tickets and work on them through to resolution Assist to Build and Configure new hardware including Routers and Wireless, Switches, Servers, PC’s and Laptops Install, configure and support Desktop Operating Systems (Windows 10 Professional or higher) as well as … basic support for server applications such as Microsoft email and Database applications Respond to alerts from our monitoring system to provide proactive maintenance, resulting in less outages and downtime for our customers Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support more »

As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme. Role As an … IT Apprentice, you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients' systems, and how to resolve their … IT problems During your apprenticeship you will be answering the phone and eventually resolving issues yourself While in the role you will gain exposure to: Active Directory Microsoft Exchange & 365 Microsoft Servers Cloud Systems Virtualisation (VMware, vSphere, HyperV) Office Operation Systems Training You’ll be trained by our internal more »

if required. This will be undertaken through the adapted Azure Cloud programme, delivery method and location to be confirmed. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support … interview. Expected Duration 16 Months Positions Available 2 Closing Date Monday, 20th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Non judgemental Experience with Windows 365 Qualifications any subject --- x3 GCSE or equivalent more »

Apple hardware and server technologies Typical roles and responsibilities include; · Desktop PC and Laptop software builds and imaging · Testing and fault finding of various IT and Audio Visual Hardware · Providing Hard Drive/Solid State disks erasure and destruction techniques and processes · Erasing and configuring network infrastructure hardware · Auditing … and logging IT and Audio Visual Hardware · Maintaining stocks of equipment · Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed. Full-time employment … 5.00pm Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 1st June 2024 Start Date Saturday, 8th June 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths and English GCSE or equivalent, grade C (4) or above (Essential) About more »

Apple hardware and server technologies Typical roles and responsibilities include: Desktop PC and laptop software builds and imaging Testing and fault finding of various IT and audio visual hardware Providing hard drive/solid state disks erasure and destruction techniques and processes Erasing and configuring network infrastructure hardware Auditing … and logging IT and audio-visual hardware Maintaining stocks of equipment Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship Standard Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed Full-time … 5.00pm. Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 1st June 2024 Start Date Saturday, 8th June 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths and English GCSE or equivalent, grade C (4) or above (Essential) About more »

You will be working within our Digital team and will have a varied role helping to support the day-to-day IT operations of the business. Within our multiple remote sites you will help to maintain all the IT systems and devices that allow our teams to … mobile devices Managing backup solutions and ensuring machines are kept updated Creating technical documentation, guides, and processes Server administration, both physical and virtual Printer Support Administration of 3CX PBX phone system Website administration Maintaining site documentation, including hardware and software inventories. Assisting with, and managing IT projects to … delivery is based on a remote, blended model of one-to-one sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support as required. This means that our learners have the guidance they need as well as the flexibility to learn around the requirements of their more »

The apprentice’s primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise … productivity and user experience. Role You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with laptops, monitors, printers etc. But as time goes by, will undertake more complex tasks and will be set independent work to complete, which will be checked by … senior staff. Answering the telephone, responding to emails and updating requests. Provide first line analysis of all IT issues and ensure that SLA’s are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related tasks as required by your manager. more »

There is a position for an Apprentice role in XCS IT department to work with External and internal Customers on all levels of IT, specifically Xerox and related Xerox systems such as Microsoft. A Driving licence is required for this role. Role The Apprentice will carry out support … Date Saturday, 31st August 2024 Start Date Sunday, 1st September 2024 Desired Skills Analytical skills Attention to detail Communication skills Customer care skills Initiative IT skills Organisation skills Patience Problem solving skills Team working Qualifications IT, Science and/or Engineering GCSE or equivalent, grade 5 or above … Desired) 5 GCSEs including English and Maths GCSE or equivalent, grade 4 or above (Essential) Some IT knowledge Other, grade Preferred (Desired) About the Employer XCS (UK) LTD XCS is a Xerox Concessionaire in our 18th Year. We cover clients in the south of England and offer a range more »