1 to 25 of 71 IT Support Jobs in the South West

Are you looking to start your career in IT? * *Would you like to work for a leading IT company with an excellent reputation as specialists in their field? * Optimising IT is an award-winning, Microsoft Gold Partner that has a 98% customer satisfaction rating and have recently … awarded B-Corp status. This friendly, highly experienced company are looking for a tech-savvy apprentice who aspires to develop a career within the IT sector. *Responsibilities* Working in a small team, you'll learn a variety of tasks, including: * Helping support customer enquiries via telephone and instant … chat * Diagnosing 1st line support cases with the help and support of the rest of the team * Supporting clients with IT and tech issues * Setting up PCs and laptops for new starters * Remote support for clients * Referring more complex issues to senior members of the team more »

1st/2nd Line Engineer Salary: Up to £30K DOE Location: Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical … role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Key responsibilities: Ensure IT issues raised via phone, email, ticketing software are … Install software for end users Ensure issues/tickets are resolved or escalated to completion Set up accounts, passwords (new and resets), permissions Monitoring IT systems and infrastructure Helping the team with any internal or external projects Occasional on-site visits Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity more »

IT Support Technician Tewkesbury (1-2 days per month in office) £27,000-£30,000 Permanent Four-Squared Recruitment have partnered with an industry leading information security organisation, delivering expertise in safeguarding and protecting brands in a cyber world. You will play a pivotal role in ensuring the … computer systems and networks. You will have the opportunity to build upon your expertise, and developing your problem solving skills. You will: Provide technical support to Cyberis colleagues, addressing hardware and software issues, using remote support tools wherever possible. You will manage your workload via our IT Service Desk platform based on ITIL principles. You will: Raise incidents, investigate, and follow through to completion, seeking guidance from the IT Systems Administrator when needed. Raise change requests and submit to the appropriate CAB for approval. Respond to service requests from end users, allocating equipment, licences, etc. more »

IT Support Engineer Contract, until December 2024, £250-£300pd, outside IR35, hybrid (2/3 days onsite in Somerset) We are currently looking for an IT Support Engineer to join one of our key clients based in Somerset. The role will be supporting the roll out … supporting ongoing maintenance, upgrades and development. You will be responsible for providing user familiarisation with Windows 11, carrying out on-site and remote technical support to end users of Windows 11. The candidate should use ITIL based processes to deal with incidents and service requests, and be able to … support a wide range of end users. Requirements: Significant experience supporting end users with Windows 11 Experience across a range of technologies (e.g. M365, Azure, Intune, SharePoint, etc.) Experience working on rollouts, upgrades, maintenance projects Strong communication skills with a varied range of stakeholders more »

Junior IT Support Engineer | Chippenham | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through … business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The IT Support Engineer is a varied and challenging role. You will be visiting customers on both a scheduled and ad-hoc basis to maintain … systems and provide high quality IT support. You may also have regular opportunities to make valuable contributions to the delivery of IT projects. You must be a positive, friendly, and sociable team player to join our incredible team – a “can do” attitude and sincere passion to deliver high more »

Are you passionate about technology and eager to jumpstart your career in IT? A leading provider of innovative IT solutions, is seeking an enthusiastic individual to join their team as an IT Apprentice. As an IT Apprentice, you'll embark on an exciting journey of learning … and growth while gaining hands-on experience in various facets of the IT industry. The company is at the forefront of revolutionising the IT landscape. They specialise in providing cutting-edge solutions to businesses of all sizes, helping them optimise their technology infrastructure and achieve their goals efficiently. … With a dynamic team of experts and a commitment to excellence, they are dedicated to fostering talent and nurturing the next generation of IT professionals. As an IT Apprentice, you will have the opportunity to work closely with seasoned professionals on real-world projects spanning across diverse IT more »

Job title: IT Support Technician Contract hours: 37.5 hours/week, Mon-Fri between the hours of 8 am and 6 pm Location: Bristol Line Manager: Operations and Optimisation Lead Job Description Neighbourly is a multi-award-winning community investment platform that helps companies make a positive measurable … corporate partners with thousands of vetted local good causes, facilitating the donation of surplus products (e.g. food), employee volunteering programmes and provision of financial support (e.g. grants), all in one place. Our technology helps drive operational efficiency, promote employee engagement and foster wellbeing by providing data and insights that … help businesses achieve their CSR and ESG (environmental, social, governance) objectives. Because the platform is public it enables a business to surface community stories and create a discoverable legacy of giving, helping to enhance brand reputation and build positive community relations. We’re looking for an outstanding IT more »

Job Title: IT Support Engineer Location: Bristol (Hybrid) Salary: up to £37,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an IT Support Engineer position. The opportunity is to work for a growing … law firm in Bristol! The Role: Troubleshoot and resolve incidents Provide best practice recommendations Create and update support tickets Maintain internal IT systems using SQL Handle escalated issues from 1st/2nd line Support team via ticketing system & MS Teams alerts. Liaise with other team members on … any support issues and escalate as appropriate to the appropriate colleague. Liaise with key infrastructure suppliers to resolve issues as required The Candidate: The ideal candidate for this role will have relevant experience with the following: An understanding or support experience of Azure, SQL, or Office 365 Be more »

Junior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will more »

IT Support Analyst x 3 - All Levels - SQL/Linux - Swindon - New £25,000 - £38,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have more »

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … and profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an IT support or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud … and an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »

winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving the uptake and success of electric vehicles with GRIDSERVE Car Leasing. Everything we … platform that grows and improves every day. Get in touch ROLE OVERVIEW Join GRIDSERVE as a Service Desk Team providing 1st and 2nd line IT support for all GRIDSERVE users. MAIN RESPONSIBILITIES support tickets in the ITSM tool and assigning them to either yourself or other members … of the team as appropriate and 2nd line support for all GRIDSERVE users on Mac and Windows devices, mobiles, printers, meeting room technology, and various other IT equipment document tickets and create knowledge base articles and user instructions of incidents and problems as necessary to internal teams and more »

IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company … s IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set … up and maintain user accounts and access permissions. Monitor and maintain computer systems and networks. Assist with IT projects and initiatives such as software upgrades and system migrations. Document IT procedures, configurations, and troubleshooting steps. Conduct user training on IT systems and tools. Stay updated with emerging more »

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … and profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an IT Support or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud … and an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »

Your new company Hays are working with an established organisation in Avonmouth, Bristol to support in the recruitment for a permanent IT support technician. The role offers hybrid working (3 days in office per week typically) and a salary up to £30,000pa depending on experience. Your … new role In the role you will join the IT services team to support in providing first class technical customer support (1st and 2nd line). You'll handle incidents face to face, over the phone and via email. The role is split between working on a … opportunity for personal development and career progression. To be considered for the role, you must have a couple of years' experience in a similar IT support environment, ideally working across 1st and 2nd line support. You'll have exposure with Microsoft Windows 11, MacOS and Active Directory administration. more »

Job summary Do you have a background in customer service with a desire to work in IT? If so, our busy NHS IT Service Desk at Somerset NHS Foundation Trust would like you to apply to join us as an IT Support Assistant. The role involves … providing IT support via the telephone and via email as well as user account creation. This role involves a lot of troubleshooting and problem solving as well as some general administrative tasks. The IT Service Desk team are an experienced group of people so there is a … great deal of knowledge that can be shared. The team work together and support each other by sharing knowledge and asking questions whenever they need to. Main duties of the job The IT Service Desk is the first point of contact for IT issues for staff working more »

Role: 2nd Line IT Support Engineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2nd Line IT Support Engineer is to provide onsite, workshop and remote IT support at our client … sites. The role also involves assisting with and implementing projects delivered by our company. Role Responsibilities • Provide onsite IT support at client sites • Build and configure client hardware and software to be used at client sites • Answer incoming telephone calls, tickets and emails and provide first point of … contact as well as escalations to all clients when on their sites • Correctly log and update tickets with the required information relating to support requests • Manage ticket priority, category, and client updates for tickets in related work queues • Manage own ticket queue and work schedule in an efficient manner more »

Up to £25k DOE | Hybrid | Exeter Our client a respectable and growing law firm is seeking an IT Support Technician based in Exeter. As an IT Support Technician, you will play a crucial role in providing technical assistance and support to our clients, ensuring smooth … operation of their IT systems and infrastructure. You will be responsible for diagnosing and resolving technical issues, implementing solutions, and delivering excellent customer service to end-users. On completion of probation, this role offers Hybrid Working with regular access to the Exeter office. IT Support Technician responsibilities … include: Respond to IT support requests from clients via phone, email, or ticketing system. Troubleshoot technical issues related to hardware, software, networking, and peripherals Identify root causes of IT problems and provide timely and effective solutions. Escalate complex issues to senior technicians or appropriate teams for further more »

Job DescriptionJunior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression£25k - £28k + Bonus + BenefitsA leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will more »

3rd line IT Support Analyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT Support Analyst … based. You'd be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. As a 3rd line technician you'll be involved in troubleshooting some of the more advanced IT support issues that have been escalted by the 1st and 2nd line technicians. You'll also be involved in coordinating projects , so some pojects experience (large or small) would be fantastic. In addition you'll need; ✔ Excellent Server Admin experience. ✔ Good knowledge & experience of Active Directory & Group Policy. more »

Job DescriptionGraduate/Junior IT Support Engineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New!Salary: £25,000 - £28,000 + Bonus, Benefits, Training & ProgressionLocation: Swindon (Onsite)A leading organization in the Wiltshire area requires a number of Graduate/Junior IT Support Engineers/ more »

Job DescriptionIT Support Analyst x 3 - All Levels - SQL/Linux - Swindon - New£25,000 - £38,000+ Bonus + BenefitsA leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the more »

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … and profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an IT Support or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud … and an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »

Your new company Hays are working with an established organisation in Avonmouth, Bristol to support in the recruitment for a permanent IT support technician. The role offers hybrid working (3 days in office per week typically) and a salary up to £30,000pa depending on experience. Your … new role In the role you will join the IT services team to support in providing first class technical customer support (1st and 2nd line). You'll handle incidents face to face, over the phone and via email. The role is split between working on a … opportunity for personal development and career progression. To be considered for the role, you must have a couple of years' experience in a similar IT support environment, ideally working across 1st and 2nd line support. You'll have exposure with Microsoft Windows 11, MacOS and Active Directory administration. more »

IT Support Technician Location: Gloucester Shift : Day shift Salary: £25000 to £27,000 per annum Excellent Benefits package & great working environment Calling all IT Support Technicians, my successful client is looking for an expereinced IT support \technician to join their growing team in Gloucester. … The successful candidate for the role of IT Support Technician contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of IT systems across the entire organization. Tasks and Responsibilities: Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems … and client software. • Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment. • Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. • Testing more »