26 to 50 of 62 Apprenticeship IT Support Jobs in the UK

opportunity, we are searching for like-minded professionals to join this well-bonded team. Role Monitor service board and progress accordingly Provide exceptional service support to the client Provide solution(s)/work around(s) to incidents and problems Maintain clear communication with the team and clients Assisting account … and recorded data (e.g. ITBoost) are kept up to date as changes are made Escalate issues within the team where necessary Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve … users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or more »

On this Degree Apprenticeship, you'll own all Technology and Recruitment Technology support and new projects including maintaining a relationship with our external IT support company. You will work with our team to understand what software and tools might be useful for them to perform better in … limited to]: Troubleshooting Technical Issues: Assist employees with resolving hardware, software, and network-related problems they encounter and provide prompt and courteous responses to IT help desk requests, either via phone, email, or ticketing system Hardware and Software Setup: Assist in the setup and configuration of new computers, printers … as needed User Account Management: Create, modify, and deactivate user accounts in various systems and applications Ensure proper access permissions are maintained Basic Network Support: Help maintain and troubleshoot network connectivity issues, such as Wi-Fi connectivity, network printer problems, and basic network configuration tasks Assist in monitoring systems more »

We are seeking a motivated and enthusiastic individual to join our team as an IT Support Apprentice. This role offers a unique opportunity to kickstart your career in IT while receiving training and mentorship from experienced professionals. As an apprentice, you will assist with providing technical support to end users. Role Provide first-line technical support to end users, including troubleshooting hardware and software issues, resolving technical problems, and providing guidance on IT best practices. Assist with server maintenance tasks, including routine monitoring, performance optimization, software updates, and backup management. Troubleshoot networking issues, including … connectivity problems, DNS configuration, firewall management, and VPN setup. Configure and provide support for our bespoke document management system, including user access management, document workflows, and version control. Participate in the planning and execution of cloud-based system migrations, including Office 365 and Azure deployments. Assist with IT more »

Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line IT Support Apprentice to join their team in Kettering Role To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing … Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Training Level 3 IT Solutions Technician standard delivered via virtual … learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training more »

This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won … take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT … Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and more »

opportunity for an Apprentice ICT Technician to join their dedicated and helpful team. The successful candidate will be required to assist with providing ICT support to staff and students in their use of ICT resources across the academy. Role Main Duties and Responsibilities: IT Resource Provision To take … with paper, monitoring equipment loan system, daily setup of ICT rooms • Fault-finding operations, e.g. resolving hardware faults, clearing printer jams, liaise with external support agencies as required, e.g. RM, Capita, HP, Dell, Tasc Software and Cunninghams to resolve faults speedily • Installation and setup of new equipment e.g. laptops … desktops, projectors, digital cameras, scanners, printers, video editing equipment • Support staff and students in use of ICT resources e.g. laptops, projectors, digital cameras, camcorders and biometric systems • Support staff and students with the virtual server environments and online systems including Office 365 To take responsibility for the successful more »

An opportunity to work with a team that cares about strengthening your IT skills and your progression in the industry, we have the perfect role available. We are looking for an IT apprentice to join a team of skilled IT professionals. Based in Brigshaw, you will be … exposed to a wide variety of the IT industry, supporting with networks, installing hardware and software, troubleshooting IT issues, and much more! As well as this the progression opportunities within this role are endless, what you put into the apprenticeship is what you will achieve out of it … down-to-earth, friendly, and casual, why wouldnt this be the right role for you? If you are innovative and have a passion for IT what are you waiting for, this could be the role that takes your IT career to the next level. In this role, youll more »

Velocity Academy have an exciting new opportunity for an Apprentice Support Technician with JC Applications Development a Software Development Company based in Hampshire. Role A great opportunity for a Support Technician to join a market-leading risk management and claims handling software provider based in rural Hampshire. Working … as part of the support team within the operations department, you will be providing support to a large client base through email, helpdesk and on the telephone. You’ll also be responsible for improving and maintaining the internal IT Infrastructure. Your role will involve working closely with … party suppliers, so excellent communication skills are key! Your duties and responsibilities in this role will consist of: To learn and develop technical skills Support the Technical Support Engineer Answer tickets within SLA Create knowledge articles Learn all products used Learn about the implementation cycle Learn about the more »

As an IT Support Specialist, your mission is to ensure seamless IT operations by providing exceptional technical support to our employees. You will play a crucial role in maintaining productivity and efficiency across the organisation. Role Your role will include a prompt resolution of software and … hardware issues, effective communication, and continuous improvement of support processes. You'll play a pivotal role in delivering high quality technical assistance to our employees. Your responsibilities will encompass a broad spectrum of tasks, including equipment setup, software installation, and resolving software and hardware issues. You'll be the … frontline responder for all IT-related queries, ensuring smooth operations across the organization. Role Responsibilities • Provide 1st and 2nd Line Support, addressing user complaints, information queries, and technical issues promptly and efficiently • Collaborate with Service Desk colleagues to enhance First Time Fix rates • Coordinate with Infrastructure colleagues to more »

Are you ready to kick-start your career in the dynamic world of IT? Are you passionate about innovation, problem-solving, and making a real impact? Look no further! We're seeking three enthusiastic individuals to join a team as IT Apprentices and embark on an exciting journey … of learning, growth, and opportunity. With over 30 years of experience in delivering cutting-edge IT solutions to businesses worldwide, they're at the forefront of digital transformation. Their commitment to excellence, creativity, and teamwork drives everything they do, and they're looking for bright minds to join them … of tech enthusiasts, innovators, and problem solvers As an Apprentice on their Service Management Team, you'll work closely with their seasoned professionals to support both internal and external customers, ensuring the smooth operation of their systems. In this role, youll work towards your Level 3 Information Communications Technician more »

Are you fascinated by the dynamic world of IT and intrigued by the prospect of contributing to a thriving Multi-Academy Trust? Eager to embark on a fulfilling career, while actively earning as you learn? Imagine honing skills that seamlessly translate into both professional success and personal growth. If … resonates with you, then this opportunity is tailor-made for your aspirations! This exciting opportunity is for an apprentice to join an ever-growing IT team based in Loughborough. You will work alongside the Trust IT Manager and team to ensure the smooth running of the technical IT … candidates with good communication and problem-solving skills, with a high level of accuracy and attention to detail. Along with a good level of IT skills including Microsoft Office software, you will be able to manage your own workload and respond swiftly to tight deadlines. In this role, youll more »

Are you a passionate tech-savvy individual looking to start your career within IT? Look no further! We are seeking a talented and enthusiastic IT Support technician Apprentice to kick start their dream career. Our client is an award-winning business, in 2022 they were awarded one … of the top 10% of IT companies globally! This is an amazing opportunity to jump into a business that is getting recognised so highly! Throughout the Apprenticeship, you will be working within a small IT team that has big personalities. This will allow you to be supported through … of your Apprenticeship and beyond. Ensuring you gain the most experience possible to allow you to thrive in the role and become the next IT expert! If you are passionate about kickstarting your dream IT career this is the perfect role for you. Offering £18,000 per annum more »

Do you have a keen interest in IT and software? Then this might just be the perfect position for you to kickstart your career. We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software tech support, working within a … the solutions they provide, ranging from 3D modelling software to CRM and CAD CAM to packages. Job Role: We are looking to recruit an IT Software Support Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn As an apprentice, your main roles and … responsibilities will include: Providing software support for ERP (Enterprise Resource Planning) Providing support with software installations Troubleshoot issues Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in more »

kickstart your career with a fantastic company? Baltic Apprenticeships is proud to announce our new partnership with a leading company that is expanding its IT team. This collaboration presents a unique opportunity for an aspiring IT professional to gain hands-on experience and develop valuable skills in a … looking to apply your knowledge through an apprenticeship, we encourage you to apply now and take the first step toward a rewarding career in IT! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide 1st line technical support to all staff in the first instance by phone or email Perform password resets, creating and implementing group policies, multi factor authentication, anti-virus config & encryption Answering incoming calls for all 1st line IT issues Produce any follow up more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! We're seeking a motivated and enthusiastic individual to join our team as an IT Apprentice, specialising in providing communications and business systems to SMEs, mid-market, enterprise … your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide basic technical support to end-users via phone, email, or in person. This includes troubleshooting issues related to software, hardware, and network connectivity. Monitor and manage the … IT ticketing system, logging incoming support requests, prioritizing them, and escalating issues as necessary. Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install, configure, and update software applications on user devices according to company policies and procedures. Assist users with password more »

strengthen your existing skills, knowledge, and experience by way of practical application. Opportunities to gain a broad range of experiences in many aspects of IT Service Support. Role Learn to record and respond to incoming incidents and service requests within the times specified in the various SLAs negotiated with … the council’s user communities. Learn to provide IT technical support for the Council, following corporate procedures and standards. Learn to contribute to the work of the team in the delivery of projects and support as required by the Support Manager or Supervisory Officer. Learn to … assist the Desktop Team in configuring laptops, tablets and mobile devices and handing these out to member of staff. Learn to liaise with all IT Teams, Senior Management, Elected Members, Staff and Third Parties to ensure the smooth running of hardware and software. Learn to complete personal and service more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

The 1st Line IT Support Technician handles the first-level support requests that come in from our clients. They are the first to touch a helpdesk ticket and make sure that the issue is handled quickly, and the client is informed of what to expect every step … Training schedule has yet to be agreed. Details will be made available at a later date. For someone looking to start their career in IT, the Line 1 Helpdesk Technician naturally leads into roles such as: the Senior Helpdesk Technician, Network Engineer, Solutions Architect, Account Manager, Virtual CIO, CTO … We're committed to helping people of any age or background start or develop their career in tech by delivering the latest digital and IT skills training through work-based apprenticeships. more »

hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role … June 2024 Desired Skills Team working Ability to work independently Trouble shooting skills Willingness to learn Friendly and professional Interpersonal skills Good communicator Good IT Literacy skills Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the … Employer NETTEAM TX LIMITED An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »

Hexcel is currently seeking an IT Support Services Apprentice for our Duxford, UK location. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the “strength within.” Role The selected individual will be … responsible for but not limited to the following obligations: Monitor and resolve help desk queries including escalation of tickets where necessary other IT team members as appropriate. Set-up and install new PC hardware/software, in accordance with recognised procedures and standards. Carry out daily plus monthly scheduled … locations, to ensure effective coverage of regional/local issues and effective handoff of function user issues to other locations or staff members. Deliver IT technology training through individual discussions, Live Meeting sessions and scheduled. Provide administrative duties as required by the department. Training Information Communications Technician Level more »

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Respond to either first line support or end user software or hardware queries via email, phone, or face … to face. Role Work with the UK IT Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions … have been input promptly and accurately. Liaise closely with business and 3rd party solution providers. Support bespoke applications specific to manufacturing Assist with Implementing, configuring, and testing feasible solutions. Other duties as required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include working as part of a team to provide technical support for customers’ existing hardware and/or software … installations. Role Answer customer phone calls, log support tickets and work on them through to resolution Assist to Build and Configure new hardware including Routers and Wireless, Switches, Servers, PC’s and Laptops Install, configure and support Desktop Operating Systems (Windows 10 Professional or higher) as well as … basic support for server applications such as Microsoft email and Database applications Respond to alerts from our monitoring system to provide proactive maintenance, resulting in less outages and downtime for our customers Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support more »

As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme. Role As an … IT Apprentice, you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients' systems, and how to resolve their … IT problems During your apprenticeship you will be answering the phone and eventually resolving issues yourself While in the role you will gain exposure to: Active Directory Microsoft Exchange & 365 Microsoft Servers Cloud Systems Virtualisation (VMware, vSphere, HyperV) Office Operation Systems Training You’ll be trained by our internal more »