61 Apprenticeship IT Support Jobs in the UK

Apple hardware and server technologies Typical roles and responsibilities include; · Desktop PC and Laptop software builds and imaging · Testing and fault finding of various IT and Audio Visual Hardware · Providing Hard Drive/Solid State disks erasure and destruction techniques and processes · Erasing and configuring network infrastructure hardware · Auditing … and logging IT and Audio Visual Hardware · Maintaining stocks of equipment · Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed. Full-time employment … 5.00pm Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 1st June 2024 Start Date Saturday, 8th June 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths and English GCSE or equivalent, grade C (4) or above (Essential) About more »

Apple hardware and server technologies Typical roles and responsibilities include: Desktop PC and laptop software builds and imaging Testing and fault finding of various IT and audio visual hardware Providing hard drive/solid state disks erasure and destruction techniques and processes Erasing and configuring network infrastructure hardware Auditing … and logging IT and audio-visual hardware Maintaining stocks of equipment Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship Standard Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed Full-time … 5.00pm. Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 1st June 2024 Start Date Saturday, 8th June 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths and English GCSE or equivalent, grade C (4) or above (Essential) About more »

If you are passionate about IT and tech and are looking for a long-term career in the field, this is an exciting opportunity to indulge your love of computers, whilst gaining a nationally recognised qualification. We are looking for an IT apprentice to help provide tech support … candidates will thrive on the dynamism and faster pace of a tech-focused business. You will need to demonstrate genuine enthusiasm and interest in IT & technological practices, a willingness to solve problems, and the ability to focus on carrying out tasks to a high level. Key Responsibilities You can … into a high-level, all-rounded technician. You will learn in detail about: Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your more »

You will be working within our Digital team and will have a varied role helping to support the day-to-day IT operations of the business. Within our multiple remote sites you will help to maintain all the IT systems and devices that allow our teams to … mobile devices Managing backup solutions and ensuring machines are kept updated Creating technical documentation, guides, and processes Server administration, both physical and virtual Printer Support Administration of 3CX PBX phone system Website administration Maintaining site documentation, including hardware and software inventories. Assisting with, and managing IT projects to … delivery is based on a remote, blended model of one-to-one sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support as required. This means that our learners have the guidance they need as well as the flexibility to learn around the requirements of their more »

The role is office based and located in our Swindon office. Working as part of our busy project and support team to ensure engineers are scheduled, utilisation monitored and reported on and discussion with clients to communicate updates for planned and current project activity. Role · Responsible for supporting delivery … Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by providing documents/support for their business development. · Maintain a high level of courtesy and professionalism … with training in how to: · Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password more »

developed them from the ground up. Role Focus Micro Systems are looking to continue its success with offering you an apprenticeship within our software support team. We develop software for the property sector, with over 40 years+ experience in the marketplace. We will be looking for you to get … duty is to make sure we can unlock that talent within yourself. From the start of the role you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how … to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs and you will be trained on how to solve all types of queries. Every support job is unique which makes the role fun and interesting meaning no two days more »

The apprentice’s primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise … productivity and user experience. Role You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with laptops, monitors, printers etc. But as time goes by, will undertake more complex tasks and will be set independent work to complete, which will be checked by … senior staff. Answering the telephone, responding to emails and updating requests. Provide first line analysis of all IT issues and ensure that SLA’s are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related tasks as required by your manager. more »

You will be part of a team responsible for answering customer support calls, chats, and new tickets within our support ecosystem. You will be required to work on 1st line tickets or escalate as required. You will be expected to provide feedback and assist the team leaders to … independently assign existing tickets to yourself, with a focus on communication-related queries Triage tickets and categorise them in line with our process Provide IT and Voip support to our customers remotely Liase with our customers 3rd party Software providers and our own suppliers to create and update … upstream cases, particularly for VoIP and communication services Provide regular and relevant updates to customers during the support process Field Installation and Fault Finding: The role will involve a mix of helpdesk-based support and fieldwork, accompanying a senior engineer for on-site installations or fault-finding tasks more »

There is a position for an Apprentice role in XCS IT department to work with External and internal Customers on all levels of IT, specifically Xerox and related Xerox systems such as Microsoft. A Driving licence is required for this role. Role The Apprentice will carry out support … Date Saturday, 31st August 2024 Start Date Sunday, 1st September 2024 Desired Skills Analytical skills Attention to detail Communication skills Customer care skills Initiative IT skills Organisation skills Patience Problem solving skills Team working Qualifications IT, Science and/or Engineering GCSE or equivalent, grade 5 or above … Desired) 5 GCSEs including English and Maths GCSE or equivalent, grade 4 or above (Essential) Some IT knowledge Other, grade Preferred (Desired) About the Employer XCS (UK) LTD XCS is a Xerox Concessionaire in our 18th Year. We cover clients in the south of England and offer a range more »

Take a thrilling leap into the heart of cutting-edge technology with this amazing opportunity, we are searching for like-minded professionals to join this well-bonded team. ?This organisation was previously awarded the Investors in People Gold award and more »

The role will involve providing 1st line support to our customers, logging calls, diagnosing and resolving Mobile Device issues, and updating customers on progress. You will be responsible for accurately recording and monitoring helpdesk incidents through to their successful conclusion. Role The role will involve providing 1st line support … and an integral part of the OpalTec technical team. In this job you will be required to; - Manage the Helpdesk system, ensuring all inbound support calls and emails are handled within agreed Service Level Agreements - Support mobile systems for both the company and clients - Provide technical support … We're committed to helping people of any age or background start or develop their career in tech by delivering the latest digital and IT skills training through work-based apprenticeships. more »