IT Support Jobs in the West Midlands

1 to 25 of 40 IT Support Jobs in the West Midlands

2nd Line IT Support Technician

Lichfield, Staffordshire, West Midlands, United Kingdom
RECRUIT123 LIMITED
is office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT Support Technician to work in a small, cohesive and well established team of experts. They are an IT support provider who … work with a broad client base , meaning their staff have a great opportunity to develop their own IT skills and also learn more from experienced colleagues. Our client encourages their employees to gain recognition with industry certifications and to build their experience with exposure to new technologies, service delivery … incident response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT Support Technician: 2yearsexperience as a 2 nd Line IT Support Technician Able to thrive in a fast-pacedMSPworld, and understand the more »
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Apprenticeship

Lichfield, Staffordshire, West Midlands, United Kingdom
Baltic Apprenticeships
This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won … take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT … Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and more »
Employment Type: Advanced apprenticeships
Salary: £14,000
Posted:

Senior IT Support Engineer GBP 30000

Stoke-On-Trent, West Midlands, United Kingdom
In Technology Group Limited
Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently … looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

Information Technology Support Specialist

Stoke-On-Trent, England, United Kingdom
Saunders Scott
will require an extensive 2nd/3rd line skill set with patching experience and will play a crucial role in maintaining and enhancing our IT infrastructure, ensuring optimal performance and reliability, helping client grow into a first-class operational hub serving the defence and security industry. As 24x7 operations … phased approach to supporting our services and helping us create our 24x7 function. The candidate will join a working day shift moving into weekend support onto a full 24x7 rota; the established rota will run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities … will be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and more »
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French speaking IT Technical Support

Rugby, Warwickshire, United Kingdom
Confidential
FRENCH SELECTION UK French speaking IT Technical Support Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT Great Opportunity for Progression Full training provided Office Based Role more »
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IT Support Specialist - VIP Support

Stoke-on-Trent, Staffordshire, United Kingdom
Akkodis
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing … high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware … and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

IT Support Assistant

Wolverhampton, West Midlands, United Kingdom
Fbc Manby Bowdler LLP
clients, on ReviewSolicitors. We are based in the heart of the Black Country and Worcestershire serving clients nationally. We are looking to recruit an IT User Support Assistant, to join our exceptional IT Team. The role will entail: Monitor and maintain the firms computer systems and networks. … over the phone or in person. troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required; providing support, including procedural documentation and relevant reports; supporting the roll-out of new applications; setting up new users' accounts and profiles and dealing with password … working to ensure downtime and disruption is minimised Able to work as part of a team and also sometimes on your own About You: IT experience and/or an a ssociated IT qualification would be desirable Proficient with Microsoft and practice management applications Although based in Wolverhampton more »
Employment Type: Permanent
Salary: £22,000
Posted:

Information Technology Support Analyst

Walsall, England, United Kingdom
Touchscreen Talent Limited
Job Description£25000West Midlands (Hybrid)IT Support AnalystWorking for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer … facing professionals responsible for daily post sales support and ongoing IT support.You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software deployments … Bespoke hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training opportunities more »
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Information Technology Support Engineer

Stoke-On-Trent, England, United Kingdom
Rapiscan Systems
in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role overview As an I.T Support Engineer your job will be to diagnose and remediate I.T Issues, build, configure, and qualify IT solutions that address each customer's unique … on our cargo scanning systems. The primary function of this position is to act as the main point of contact for all Cargo service IT related queries. The scope of this position includes hardware, network, software configuration, documentation releases, and relevant software releases, in support of the ongoing … health and maintenance of all product offerings. The candidate will work alongside the Cargo Engineering Software Team, Cargo product support engineers, Cyber Security and Cargo service business development teams. Responsibilities: Operations – IT Systems Support: Address IT system-related and/or computer hardware-related sustaining issues more »
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Information Technology Support Engineer

Wolverhampton, England, United Kingdom
Eurofins
Job DescriptionWorking hours are Monday - Friday, 9am-5pm.The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland.Provide desk-side and remote support to users, including resolving hardware and software issues.Adhering to KPIs and SLAs.Set up … configure and install new PCs and associated equipment in accordance with company procedures.Provide local support for desktop, server and network infrastructure equipment.Open to work off site at Eurofins locations within UK and Ireland. A key part of this role will require regular travel to supported sites throughout the UK … and comply with Company rules, procedures, agreements and any notices displayed by the Company throughout your location.Participate in covering on-site and off-site support, which may be as part of a shift rotation.Occasional weekend and evening work as required by the business needs and management requests.You may be more »
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1st Line IT Support

Redditch, Worcestershire, United Kingdom
Extra Recruitment
Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support Technician must have MSP experience, will … be able to provide a fast and responsive local IT support service to clients and staff in line with IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both internally/externally Escalate calls where necessary to IT support on other client sites To set-up staff on desk-tops, laptops, phones, MACs To actively use and review the IT more »
Employment Type: Permanent
Salary: £23000 - £25000/annum
Posted:

1st Line IT Support

Stourbridge, Dudley, West Midlands (County), United Kingdom
Extra Recruitment
Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support Technician must have MSP experience, will … be able to provide a fast and responsive local IT support service to clients and staff in line with IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both internally/externally Escalate calls where necessary to IT support on other client sites To set-up staff on desk-tops, laptops, phones, MACs To actively use and review the IT more »
Employment Type: Permanent
Salary: £23000 - £25000/annum
Posted:

IT Service Support Analyst: UK & Ireland

Stoke-On-Trent, England, United Kingdom
Building Adhesives Ltd
With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly … maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and proactively more »
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IT Support Technician

Lichfield, Staffordshire, West Midlands, United Kingdom
In Technology Group Limited
Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our client, an established IT support provider, serves a diverse clientele, offering ample opportunities for personal skill growth and knowledge sharing among peers in a friendly and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on … a competitive salary and an enriching work environment. What We're Looking For: Minimum 2 years of experience as a 2nd to 3rd Line IT Support Technician. Thrives in a dynamic MSP environment with a focus on customer satisfaction. Proficient in core Microsoft technologies: AD configuration, Group Policy more »
Employment Type: Permanent
Salary: £28,000
Posted:

IT Support Analyst

Birmingham
Hybrid / WFH Options
Family Action
IT Support Analyst Remote, UK (with travel around the Midlands area) About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869, and today we … families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. We are currently seeking an IT Support Analyst to join our team on a full-time, permanent basis, working 37 hours per week. The Benefits - Starting salary of … work scheme - Investment in your professional development with ongoing quality training and career development opportunities This is a terrific opportunity for a high-calibre IT support professional with experience in a customer facing environment to join our impactful organisation. You’ll be stepping into a crucial role, ensuring more »
Employment Type: Permanent
Salary: £28,315 - £28,315
Posted:

IT Support Assistant

Royal Leamington Spa, England, United Kingdom
Wright Hassall LLP
Wright Hassall LLP, based in Leamington Spa, with history of 175 years are looking to recruit an IT Support Assistant works as part of an IT team responsible for providing telephone and on-desk support for internal colleagues on application and hardware issues. Providing quality support … a first line level response via telephone, email and desk side to internal staff Resolving technical issues or escalating to relevant members of the IT team Ownership of a call, ensuring you are keeping colleagues fully informed of progress Person specification: 1st Line level IT experience across Windows more »
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IT Application Support Specialist - GBP 30000

Shrewsbury, West Midlands, United Kingdom
In Technology Group Limited
Job Role: IT Application Support Specialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business applications, ensuring more »
Employment Type: Full Time
Posted:

Information Technology Support Engineer

Wolverhampton, England, United Kingdom
Eurofins
Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and … SLAs. Set up, configure and install new PCs and associated equipment in accordance with company procedures. Provide local support for desktop, server and network infrastructure equipment. Open to work off site at Eurofins locations within UK and Ireland. A key part of this role will require regular travel to … comply with Company rules, procedures, agreements and any notices displayed by the Company throughout your location. Participate in covering on-site and off-site support, which may be as part of a shift rotation. Occasional weekend and evening work as required by the business needs and management requests. You more »
Posted:

IT Support Analyst

Wolverhampton, West Midlands (County), United Kingdom
Ansaldo Nuclear Limited
must meet the eligibility to gain Security Clearance. Further information on the eligibility criteria for Security Clearance on the United Kingdom Security Vetting website. IT Support Analyst - Role Purpose This is a fantastic opportunity for an IT Support Analyst. Working with the latest technologies, we offer … ideal candidate should have a wide and varied skillset, be self-motivated, willing to learn, hardworking and efficient with excellent attention to detail. The IT team provide a service that is critical for the smooth and efficient operation of the business on a day to day basis, by providing … support for all IT systems and services for all UK staff, spread currently over two sites (Wolverhampton and Risley). The IT support analyst will be the first point of contact for any IT related queries, as the face of IT to the business more »
Employment Type: Permanent
Salary: £25000 - £35000/annum
Posted:

2nd Line IT Support - VIP Support

Stoke-on-Trent, Staffordshire, United Kingdom
Akkodis
2nd Line IT Support - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and … providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all … hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

IT Support Web Developer

Walsall, West Midlands (County), United Kingdom
Kerry Collins Recruitment
IT Support Web Developer Salary: £28,000 - £30,000 per annum + Company Car or Allowance Location: Walsall Kerry Collins Recruitment , part of the Jarell Group, are looking to recruit a IT Support Web Developer to join our team based within Walsall. We are looking for … with the different teams within the group ways to improve efficiency and streamline working procedures through new online processes from recruitment to time management. IT support will also be a key requirement from the successful candidate, and so an in depth understanding of how a network runs and … Daily Duties : Updating and maintaining databases. Liaising with the teams within the group to see how to improve day to day operations. Ongoing remote support however occasional visits to sites may be required. Management of Office 365 and Google Workspace. Assisting in managing of the current systems in the more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

Onsite IT Support Engineer - Desktop Support

Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
Jumar Solutions
Onsite IT Support Engineer Full time Permanent Location: Hybrid working - Remote/2 days a week in the Birmingham office £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who are … available immediately would be ideal An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location, collaborating with various IT delivery teams to ensure the business meets its current and future requirements Acts as a liaison between technical and non-technical staff, communicating technical concepts clearly and understandably to the end-user more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
Posted:

Junior IT Support Analyst

Rugeley, Upper Longdon, Staffordshire, United Kingdom
Solo Search Ltd
Position: Junior IT Support Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the … on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a Junior IT Support Analyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving, liaising … with customers, programmers and database managers. Junior IT Support Analyst - Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge) Experience of more »
Employment Type: Permanent
Salary: £22000 - £25000/annum
Posted:

IT Support

West Bromwich, West Midlands (County), United Kingdom
Hybrid / WFH Options
MET Recruitment UK LTD
1st Line IT Support Full Time – Permanent (Hybrid) West Bromwich £25,000 - £27,000 per annum (based on experience) Our client is based in West Bromwich is looking for a 1st Line IT support to provide IT and consultancy services to small to medium sized … solving service to their customers. The main objective working on the Service Desk, you will be responsible for accurately logging service request calls for IT problems and provide guidance/support/solution over the phone and keeping the customer informed at all times. Benefits Full time – Permanent … days in the office) Monday – Friday – (9am - 5pm) 20 days + BH Pension Scheme Key Responsibilities Provide a helpful professional first/second line support service to customers Perform predefined daily/weekly/monthly maintenance checks and tasks Log all service requests against the customer account in our more »
Employment Type: Permanent
Salary: £25000 - £27000/annum
Posted:

IT Support Administrator

Wolverhampton, West Midlands, United Kingdom
Coburg Banks Technical
Role Title: 1st Line Support Location: Wolverhampton (plus occassional travel to local sites) Salary: £21,500 *Driving License and Personal Vehicle Required* Are you an experienced IT professional looking to take the next step in your career? We have an exciting opportunity for an IT Support Assistant to join our client's exceptional IT team. They are a highly recommended organisation, serving clients nationally from their base in the heart of the Black Country and Worcestershire. The Role: As an IT Support Assistant, your responsibilities will include: Monitoring and maintaining the firm … s computer systems and networks Installing and configuring computer hardware, operating systems and applications Diagnosing hardware/software faults and resolving them appropriately Providing support including procedural documentation and relevant reports Setting up new users' accounts and profiles and dealing with password issues in active directory Responding within agreed more »
Employment Type: Permanent
Salary: £20,000
Posted:
IT Support
the West Midlands
10th Percentile
£22,000
25th Percentile
£24,999
Median
£27,500
75th Percentile
£33,750
90th Percentile
£37,500