5 Apprenticeship IT Support Jobs with Hybrid or WFH Options

Baltic Apprenticeships is excited to work alongside our clients who were established in 2010, is a reputable local IT support provider serving businesses in Wellingborough, Northampton, Kettering, Milton-Keynes, and nationwide. Their certified technicians offer a comprehensive range of technology services, including Managed Onsite and Remote IT Support, Backup and Disaster Recovery Solutions, IT Projects and Consultancy, and VoIP Telephony Systems. With a commitment to excellence and innovation, they pride themselves on building strong relationships with clients and helping them evolve with cutting-edge technology. If you are passionate about technology and customer service … and you're ready to kick-start your career in IT support with a dynamic and supportive team, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our more »

On this Degree Apprenticeship, you'll own all Technology and Recruitment Technology support and new projects including maintaining a relationship with our external IT support company. You will work with our team to understand what software and tools might be useful for them to perform better in … limited to]: Troubleshooting Technical Issues: Assist employees with resolving hardware, software, and network-related problems they encounter and provide prompt and courteous responses to IT help desk requests, either via phone, email, or ticketing system Hardware and Software Setup: Assist in the setup and configuration of new computers, printers … as needed User Account Management: Create, modify, and deactivate user accounts in various systems and applications Ensure proper access permissions are maintained Basic Network Support: Help maintain and troubleshoot network connectivity issues, such as Wi-Fi connectivity, network printer problems, and basic network configuration tasks Assist in monitoring systems more »

As an IT Support Specialist, your mission is to ensure seamless IT operations by providing exceptional technical support to our employees. You will play a crucial role in maintaining productivity and efficiency across the organisation. Role Your role will include a prompt resolution of software and … hardware issues, effective communication, and continuous improvement of support processes. You'll play a pivotal role in delivering high quality technical assistance to our employees. Your responsibilities will encompass a broad spectrum of tasks, including equipment setup, software installation, and resolving software and hardware issues. You'll be the … frontline responder for all IT-related queries, ensuring smooth operations across the organization. Role Responsibilities • Provide 1st and 2nd Line Support, addressing user complaints, information queries, and technical issues promptly and efficiently • Collaborate with Service Desk colleagues to enhance First Time Fix rates • Coordinate with Infrastructure colleagues to more »

kickstart your career with a fantastic company? Baltic Apprenticeships is proud to announce our new partnership with a leading company that is expanding its IT team. This collaboration presents a unique opportunity for an aspiring IT professional to gain hands-on experience and develop valuable skills in a … looking to apply your knowledge through an apprenticeship, we encourage you to apply now and take the first step toward a rewarding career in IT! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide 1st line technical support to all staff in the first instance by phone or email Perform password resets, creating and implementing group policies, multi factor authentication, anti-virus config & encryption Answering incoming calls for all 1st line IT issues Produce any follow up more »

A great opportunity for an IT apprentice focusing on the newest cloud services including Microsoft Modern Desktop and Azure technology. If you are looking for an opportunity to learn on the job about cutting edge cloud and security applications, we want to hear from you! Role You will be … expected to demonstrate a strong work ethic when it comes to managing issues, have a keenness to learn and develop an appreciation for the various client cultures and their requirements. Our training programme ensures you have opportunities to develop your core skills and specialities for your future career in … IT. Become an SME in the Microsoft 365 and Office Suite Provide first line analysis of all IT issues and ensure that SLAs are met Answering the telephone, responding to emails and updating requests Keep customers informed of the status and progress of tasks and update tickets Ensure the more »