City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: ITSupport Engineer Location: Bristol (Hybrid) Salary: up to £37,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an ITSupport Engineer position. The opportunity is to work for a growing … law firm in Bristol! The Role: Troubleshoot and resolve incidents Provide best practice recommendations Create and update support tickets Maintain internal IT systems using SQL Handle escalated issues from 1st/2nd line Support team via ticketing system & MS Teams alerts. Liaise with other team members on … any support issues and escalate as appropriate to the appropriate colleague. Liaise with key infrastructure suppliers to resolve issues as required The Candidate: The ideal candidate for this role will have relevant experience with the following: An understanding or support experience of Azure, SQL, or Office 365 Be more »
Chorley, Lancashire, United Kingdom Hybrid / WFH Options
GK Recruitment
THE MAIN RESPONSIBILITIES To be the mmain contact via telephone to support and assist pharmacy dispensers with IT problem resolution. The SOFTWARE is for Pharmacy medicine dispensers The role will be conducted from their office in Chorley + with some remote work. The Main Duties & Responsibilities for the … Trainee ITSupport Analyst · To provide telephone support to the user base utilising remote access tools · Logging and categorising incoming calls and emails within our CRM system · Active involvement in the documenting and updating of our knowledgebase · Raising jobs for Engineers and liaising with them · Taking ownership … quickly and efficiently · Documenting issues/problems and raising them to the 2nd line team Experience and skills required from the or the Trainee ITSupport Analyst · Good general IT skills · Problem-solving attitude and aptitude · Good communication skills both written and verbal · Good problem-solving skills more »
Surrey, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rd Line ITSupport Engineer - Chobham - £43,000 + Hybrid Working! Role: 3rd Line ITSupport Engineer Location: Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rd Line ITSupport Engineer … to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, Azure and much more. … skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Paid Certifications ** Free more »
Southend-On-Sea, Essex, United Kingdom Hybrid / WFH Options
Focus Resourcing
Excellent opportunity to work for a company with 450+ employees. You will be working with the wider IT team to support the ticketing process for 1st and 2nd line IT issues. You will also offer desk top support to the Southend staff. Our client is seeking … a candidate with an excellent telephone manner and preferably some relevant IT experience or strong interest to work in this area. Your role: 1st & 2nd line ITsupport alongside a UK based team Desk setups, machine replacements, moves and changes Raising ITsupport tickets and … ticket assignments Remote site support using industry standard tools Home worker remote support Local site support - Southend-on-Sea Travel to remote sites when required Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports where required Carry out more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
Excellent opportunity to work for a company with 450+ employees. You will be working with the wider IT team to support the ticketing process for 1st and 2nd line IT issues. You will also offer desk top support to the Southend staff. Our client is seeking … a candidate with an excellent telephone manner and preferably some relevant IT experience or strong interest to work in this area. Your role: 1st & 2nd line ITsupport alongside a UK based team Desk setups, machine replacements, moves and changes Raising ITsupport tickets and … ticket assignments Remote site support using industry standard tools Home worker remote support Local site support - Southend-on-Sea Travel to remote sites when required Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports where required Carry out more »
Epsom, England, United Kingdom Hybrid / WFH Options
Piccadilly One
Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded ITSupport Contractor to join its ITSupport Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. … Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow ITSupport Analysts to share information and knowledge. Ensure the correct procedures more »
A growing client in Kidlington, Oxfordshire are looking for an ITSupport Technician to undertake first line technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be expected … to act as first line support for all helpdesk requests and incidents for the company. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support of Telephone Systems Configuration of telephone handsets Support of audio-visual equipment … requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/database of IT hardware and software Liaise with third party ITsupport Companies and vendors Support Other Offices as required Any other IM or more »
Warwick, Blackdown, Warwickshire, United Kingdom Hybrid / WFH Options
Pertemps Tamworth
We have an exciting opportunity for a ITSupport Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our service delivery capabilities. You will support the … for Digital & ICT and Strategy & Commissioning to identify strategic opportunities for the service to implement change and improvements effectively. Managing a team of 30 ITsupport workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy, legislation, and regulations. MUST have ITSupport experience Stakeholders relationships MUST have experience in managing large teams Monday to Thursday: 9:00am until 5:30pm (1 hour lunch) Friday: 9:00am-5:00pm (1 hour lunch) Start: ASAP Contract: 3 months more »
Uxbridge, England, United Kingdom Hybrid / WFH Options
Rise Technical
Technical Support Specialist Uxbridge, London £25000-£28000 + Full Training + Pension + Holiday Exciting opportunity for a motivated individual who is looking to kick start their IT Career within an established company offering superb progression opportunities. In this position, you will provide valuable technical support to … support with business operations. This company is a leading supplier within the machinery manufacturing industry. They are passionate about creating innovative and trustworthy products for factory automation processes. In this role, you will provide hands on technical support, including being the first point of contact for all IT issues that arise, supporting IT issues across the UK offices, installing and maintaining software and hardware, and staying up to date with the ticketing system. This is a collaborative role within a friendly environment with a clear route for you to take ownership and progress within the company more »
West Bromwich, West Midlands (County), United Kingdom Hybrid / WFH Options
MET Recruitment UK LTD
1st Line ITSupport Full Time – Permanent (Hybrid) West Bromwich £25,000 - £27,000 per annum (based on experience) Our client is based in West Bromwich is looking for a 1st Line ITsupport to provide IT and consultancy services to small to medium sized … solving service to their customers. The main objective working on the Service Desk, you will be responsible for accurately logging service request calls for IT problems and provide guidance/support/solution over the phone and keeping the customer informed at all times. Benefits Full time – Permanent … days in the office) Monday – Friday – (9am - 5pm) 20 days + BH Pension Scheme Key Responsibilities Provide a helpful professional first/second line support service to customers Perform predefined daily/weekly/monthly maintenance checks and tasks Log all service requests against the customer account in our more »
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
Techunite Ltd
Techunite are recruiting for an ITSupport Administrator who will be responsible for the day to day administration and first line support of the organisation. This is working in an internal IT department, hybrid remote working offered. There will be a requirement to be 'on call … every other weekend. There will be full training to progress accordingly. DUTIES AND RESPONSIBLITIES Provide first line ITsupport to the users. Be responsible for the efficient day to day running of the company IT infrastructure Be responsible for Image transfer and support Be responsible for … daily backups Maintain an effective IT asset register. Manage the company's IT hardware providing upgrade recommendations/replacement as required Create New User accounts Configure and deploy new PCs and Laptops Provide support to the company's routing systems Collate statistics as required to provide statutory more »
York, England, United Kingdom Hybrid / WFH Options
Hays
2ND LINE ITSUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line ITSupport Candidates to be hired on an initial 3 Month Contract for a York Based Company. These roles … on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks Microsoft Office … Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »
Avonmouth, Bristol, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment
Your new company Hays are working with an established organisation in Avonmouth, Bristol to support in the recruitment for a permanent ITsupport technician. The role offers hybrid working (3 days in office per week typically) and a salary up to £30,000pa depending on experience. Your … new role In the role you will join the IT services team to support in providing first class technical customer support (1st and 2nd line). You'll handle incidents face to face, over the phone and via email. The role is split between working on a … opportunity for personal development and career progression. To be considered for the role, you must have a couple of years' experience in a similar ITsupport environment, ideally working across 1st and 2nd line support. You'll have exposure with Microsoft Windows 11, MacOS and Active Directory administration. more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
Your new company Hays are working with an established organisation in Avonmouth, Bristol to support in the recruitment for a permanent ITsupport technician. The role offers hybrid working (3 days in office per week typically) and a salary up to £30,000pa depending on experience. Your … new role In the role you will join the IT services team to support in providing first class technical customer support (1st and 2nd line). You'll handle incidents face to face, over the phone and via email. The role is split between working on a … opportunity for personal development and career progression. To be considered for the role, you must have a couple of years' experience in a similar ITsupport environment, ideally working across 1st and 2nd line support. You'll have exposure with Microsoft Windows 11, MacOS and Active Directory administration. more »
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Gibbs Hybrid
Permanent - 2nd Line ITSupport - Newcastle/Hybrid * Role: 2nd Line ITSupport * Location: Newcastle Upon Type/Hybrid * Sector/Industry: Healthcare * Provide customer support and perform service desk incident management. * Track and assign open incidents, collaborating with other service desk colleagues regionally to … resolve outstanding incidents. * Actively use IT Service Management (ITSM) software and asset tracking applications. * Provide troubleshooting services for desktops, laptops, printers, and software. * Evaluate new software and hardware solutions. * Install and test new software. * Inventory all software and hardware, ensuring the inventory is updated at all times. * Administer Microsoft … deleting users. * Provide Microsoft 365 administration and end-user support. * Perform backup functions, monitor backups, and prepare backup tapes for off-site storage. * Manage IT user documentation. * Undertake training and development to maintain awareness of new and emerging technologies. * Identify IT customer training requirements and liaise with HR more »
One Castle Park, Tower Hill, Bristol, England Hybrid / WFH Options
5VALUES CONSULTING GROUP LTD
On this Degree Apprenticeship, you'll own all Technology and Recruitment Technology support and new projects including maintaining a relationship with our external ITsupport company. You will work with our team to understand what software and tools might be useful for them to perform better in … limited to]: Troubleshooting Technical Issues: Assist employees with resolving hardware, software, and network-related problems they encounter and provide prompt and courteous responses to IT help desk requests, either via phone, email, or ticketing system Hardware and Software Setup: Assist in the setup and configuration of new computers, printers … as needed User Account Management: Create, modify, and deactivate user accounts in various systems and applications Ensure proper access permissions are maintained Basic Network Support: Help maintain and troubleshoot network connectivity issues, such as Wi-Fi connectivity, network printer problems, and basic network configuration tasks Assist in monitoring systems more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a ITSupport Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across … daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle more »
Stoke-on-Trent, Etruria, Staffordshire, United Kingdom Hybrid / WFH Options
Logic Resourcing Ltd
We’re recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an ITSupport Technician, you’ll be an integral part of the team and you’ll provide remote and … on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you … ll need: Previous experience within a similar Desktop Support Technician/ITSupport Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to ‘get stuck in’ Other Information more »
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Prince Talent & Resourcing | B Corp™
ITSupport Analyst - 1st Line - Hybrid - £28,000 - £32,000 Who? Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon economy. Each of our clients projects deliver critical power and services to the National Grid … power for an hour to around 1.8 million homes already, with another 2 million homes in the pipeline. What you’ll be doing as ITSupport Analyst: Onboarding new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the … service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or service more »
Weybridge, Surrey, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
As the ITSupport Engineer you will be working within one of the best known and admired brands in the worlds, where you will be responsible for providing technical support for Endpoint Security Software and System to employees and clients. You will be the main point of … call. Skills & experience: MS Windows (for Server OS and PC OS) skills to be able to troubleshoot software problems in Windows OS. Knowledge of IT infrastructure. Knowledge of Security solution, especially endpoint security solution. Knowledge of Server Hardware and OS, Database. Advantage - Knowledge/on Database (MS-SQL.) Malicious … Medical Insurance 4x Life Assurance £55 per month Flexible Benefits allowance, e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc. If this ITSupport Engineer role is of interest, then please apply now. more »
East Hagbourne, England, United Kingdom Hybrid / WFH Options
Prince Talent & Resourcing | B Corp™
Job Description ITSupport Analyst - 1st Line - Hybrid - £28,000 - £32,000 Who? Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon economy. Each of our clients projects deliver critical power and services to the … power for an hour to around 1.8 million homes already, with another 2 million homes in the pipeline. What you’ll be doing as ITSupport Analyst: Onboarding new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the … service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or service more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Position OverviewAs a ITSupport Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across … daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle more »
Scunthorpe, England, United Kingdom Hybrid / WFH Options
Hays
IT SERVICE DESK SALARY - £25,000 - £30,000 + EXCELLENT BENEFITS + BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an ITSupport/IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to … huge number of satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1. What you'll need to succeed On a day to day basis you will be responsible for answering phones, logging tickets … and providing technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary. The Hiring Manager will be looking to shortlist from candidates who can demonstrate the following key skills & experience: A huge passion for IT and more »
Watford, England, United Kingdom Hybrid / WFH Options
Burns Sheehan
ITSupport Engineer – Join a growing tech company in Hertfordshire 💰 Up to £35,000 🏡 Hybrid working – 3 days per week in Watford/2 days working from home 💻 Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking on … of 200 people, headquartered in Watford. They have completed several acquisitions over recent years and have won numerous awards during this time too. To support this recent growth, they are looking for an ITSupport Engineer to join the team of 4 others to provide technical support to users and ensure that IT is running effectively within the business. This is a great opportunity to join a high-performing technical team and would be ideal for someone with previous Service or Help Desk experience, strong understanding of Microsoft products (O365, AD, InTune, Windows) and with more »
West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
ITSupport Technician - West Yorkshire - £24 - £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line Support Technician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager … the successful candidate will respond to Incident and Service Requests from colleagues, act as the first point of contact for IT requests and log/respond to tickets effectively. This is an office-based role in their West Yorkshire office, so applicants must be within a commutable distance of … home. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to develop your IT skills further with training alongside the IT team. Skills/Experience required: Knowledge of Windows Server 2016-19 Understanding of Microsoft Exchange, Intune more »