6 Apprenticeship IT Support Jobs in Yorkshire

Calling all aspiring IT technicians! Baltic Apprenticeships are thrilled to partner with a client who has over 25 years of experience working in the IT field. They are looking to use their expertise and knowledge to support their next aspiring IT support technician.Having successfully supported … an apprentice before could you be the next? As a Level 3 IT support apprentice you will have a dedicated member of staff to support your day to day needs whilst being apart of a wider team. Your day to day role will be to assist the … current IT team support the needs of their clients answering 1 st line tickets, setting up hardware and assisting in IT projects, there is no better place to kick-start your career! In this role, youll work towards your Information Communication Technician Level 3 qualification, delivered by more »

Baltic Apprenticeships are excited to be working alongside our clients who deliver competitive advantage by prioritising exceptional customer service and sales support, utilising cutting-edge technology and operational innovation. As an IT Deskside Support Apprentice, you will work closely with their experienced IT team to provide … technical support to their employees. This role offers a hands-on learning experience in troubleshooting hardware and software issues, setting up workstations, and assisting with IT projects. If you're passionate about technology and eager to kickstart your career in IT, we want to hear from you … In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide IT support services to their workforce, ensuring a high level of customer service Take ownership of reported IT more »

An opportunity to work with a team that cares about strengthening your IT skills and your progression in the industry, we have the perfect role available. We are looking for an IT apprentice to join a team of skilled IT professionals. Based in Brigshaw, you will be … exposed to a wide variety of the IT industry, supporting with networks, installing hardware and software, troubleshooting IT issues, and much more! As well as this the progression opportunities within this role are endless, what you put into the apprenticeship is what you will achieve out of it … down-to-earth, friendly, and casual, why wouldnt this be the right role for you? If you are innovative and have a passion for IT what are you waiting for, this could be the role that takes your IT career to the next level. In this role, youll more »

strengthen your existing skills, knowledge, and experience by way of practical application. Opportunities to gain a broad range of experiences in many aspects of IT Service Support. Role Learn to record and respond to incoming incidents and service requests within the times specified in the various SLAs negotiated with … the council’s user communities. Learn to provide IT technical support for the Council, following corporate procedures and standards. Learn to contribute to the work of the team in the delivery of projects and support as required by the Support Manager or Supervisory Officer. Learn to … assist the Desktop Team in configuring laptops, tablets and mobile devices and handing these out to member of staff. Learn to liaise with all IT Teams, Senior Management, Elected Members, Staff and Third Parties to ensure the smooth running of hardware and software. Learn to complete personal and service more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Respond to either first line support or end user software or hardware queries via email, phone, or face … to face. Role Work with the UK IT Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions … have been input promptly and accurately. Liaise closely with business and 3rd party solution providers. Support bespoke applications specific to manufacturing Assist with Implementing, configuring, and testing feasible solutions. Other duties as required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support more »

You will be part of a team responsible for answering customer support calls, chats, and new tickets within our support ecosystem. You will be required to work on 1st line tickets or escalate as required. You will be expected to provide feedback and assist the team leaders to … independently assign existing tickets to yourself, with a focus on communication-related queries Triage tickets and categorise them in line with our process Provide IT and Voip support to our customers remotely Liase with our customers 3rd party Software providers and our own suppliers to create and update … upstream cases, particularly for VoIP and communication services Provide regular and relevant updates to customers during the support process Field Installation and Fault Finding: The role will involve a mix of helpdesk-based support and fieldwork, accompanying a senior engineer for on-site installations or fault-finding tasks more »