1 to 25 of 60 Permanent Performance Management Jobs in the North of England

the Safer Estates Team as a whole. Your responsibilities will include guaranteeing the delivery of high-quality services in the realm of Safer Estates Management, covering areas such as Anti-Social Behaviour, Domestic Violence, and hoarding. This will involve close collaboration with other departments within the organization and establishing … and compliant with relevant legislation and best practice. Support the local authorities in the delivery of their Community Safety Strategy. Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required. Establish, develop and maintain relationships with partners to effectively deliver the Safer Estates Strategy. … Work with IT and Business Assurance to ensure that the Case Management system is effective and delivers robust performance monitoring and KPI information. Ensure the delivery of customer focused responsive services, including via on-call rota. Work with Business Assurance to ensure that customer and stakeholder feedback shapes more »

maintaining the department's finances, this is a multi-layered role. We are looking for a visionary leader with excellent communication skills and developed management skills honed along your career path. HCPC registered, you will have significant haematology experience with a good awareness of current issues in the pathology … with the Director, Clinical Head of Division and Clinical Director of laboratory haematology the Directorate Manager will be operationally accountable for ensuring the effective management and development of a range of services within the Haematology Directorate covering such areas such as Haematology, Blood Transfusion, Stem Cell, pre-op anaemia … clinic, etc. The Directorate Manager is responsible for the operational management of all Haematology services within the Division. This involves delivery of a service meeting operational performance targets, strategic objectives and working within financial targets. Responsible for all Haematology services delivered as part of a Hub and Spoke more »

for an experienced and knowledgeable People and Operations professional to join our team and progress their career. You will be confident in your business management, operations and HR skills and have energy, resilience, and a can-do attitude. Your ability to quickly build relationships is key, through direct and … and Finance Executive, the role will have a key emphasis on developing and delivering a positive people experience, including recruitment, onboarding, retention,employee relations, performance management, learning and development, policy implementation, legal compliance, employee engagement and driving positive culture. Responsibilities: ● Oversee office management and practical operational processes … to promote the smooth running of the business; ● Provide a high-level People management service, aligned with the overall business strategy; ● Advise, guide and support managers across the business in the management of their people, in terms of both the engagement and development of these people; ● Oversee operational more »

Neurology Divisional Senior Team and will report to the Clinical Business Manager. The post holder will be responsible for the day to day operational management of the Neurology service, providing operational leadership and support to sub-specialities, including pathway development, service improvement and ensuring robust Data quality KPI. They … further details contact: Jenni Atkinson Clinical Business Manager 0151 556 3951 Jennifer.atkinson10@nhs.net Main duties of the job The individual will lead on operational performance, ensuring delivery of KPI's including waiting time targets and contracted activity levels. They will support with activity planning and development of capacity and … within Divisional Transformation work to ensure excellent quality of care is provided. The post holder will be responsible for the day to day operational management of the Neurology service. This includes supporting the Clinical Business Manager in the delivery of all performance targets, including waiting time targets, contracted more »

payments are made and appropriate information is communicated to pension providers, HMRC and other statutory and pension scheme bodies. As well as client relationship management, in general, you will oversee the operational functioning of Employment Services. About us The Secretary of State has approved the partnership between St Helens … excellent client (key decision makers)/service relationship; managing client and service expectations within the framework of a Service Level Agreement and agreed key performance indicators (KPIs). Acts as an advocate for the service; be the key point of contact with the client, other stakeholders and develop any … Assistant Director of Employment Services to determine services to tender for, taking account of funding and human resources. Have a thorough understanding of the performance of each client account, including performance against the Service Level Agreement, any associated key performance indicators and be able to analyse the more »

highly skilled employees serving over 2000 customers across the UK. JOB DESCRIPTION AIM OF THE ROLE: The Vendor Manager is responsible for the management of multiple Third-Party relationships across the Connectivity and Communications division. The primary aim of this role is to improve the supplier management effectiveness … against the four pillars of risk management; performance management, cost management, commercial and relationship management. The Vendor Manager is someone with drive, a starter-finisher who can see tasks through; meticulous and someone who's not afraid to ask questions and take ownership. You will have … part of the role. KEY RESPONSIBILITIES: Key responsibilities of the role include, but are not restricted to the following: Manage and monitor third party performance against key SLA's and KPI's, ensuring any contractual commitments are realised and that the appropriate remedies are implemented where appropriate. Champion the more »

Job summary If you are a self-starter and have excellent organisational, management and communication skills and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for a Service Delivery Manager to join our … a change champion, and demonstrate flexibility while influencing others to work collaboratively. You will play a key role in creating sustainable improvements in both performance and service delivery for Workforce Recruitment Services. We have NHSBSA bases in Newcastle Upon Tyne, Wakefield, Fleetwood, Middlebrook and Eastbourne. Your base location would … to a wide range of benefits and high street discounts Main duties of the job Work with external suppliers and internal departments to ensure performance is delivered against KPI's Take a lead role managing and delivering day to day activities Demonstrate leadership and management skills and the more »

To be responsible for managing, monitoring and controlling the budget in providing services that demonstrates value for money. To manage, monitor and develop service performance by producing service and individual work plans, setting targets monitoring and appraising team and individual performance; ensuring that HR procedures relating to recruitment … and selection, performance management, sickness absence, capability and discipline are adhered to. To develop robust and effective administrative systems relating to the daily running of the service and maintenance of financial records. This also includes systems to support performance management information, concerning service delivery and performance … a vehicle is desirable. Enhanced DBS is essential Level 5 Diploma in Leadership in Health & Social Care, or equivalent A minimum of 2 years management experience in a social care setting that supports people with learning/physical disabilities. Ability to deal effectively with emergencies and cope under pressure. more »

Women & Children's (WC) and Clinical Support Services (CSS) operational divisions. Reporting to the Head of Operational Intelligence, these roles will provide high quality performance information and analysis, benchmarking, forecasting and modelling to support effective performance management and evidence-based decision making to support and improve health … supporting the Trust through the provision of high quality information analysis. You will provide specialist advice and guidance on data analysis and measurement, develop performance management reporting, indicators and dashboards to support effective decision making. You will have a strong track record in analytics, an eye for detail … querying relational databases and extracting information Substantial experience of using Microsoft Excel to highly advanced level Demonstrable experience of developing dashboards to monitor key performance metrics Experience of developing reports and presenting to a wide range of staff Experience of working at a senior level within an NHS information more »

As a Freight Branch Manager you will report into the Freight Operations Director and will be responsible for the following areas of responsibility: Direct management of air, road and sea freight experts Engage and motivate the Freight Forwarding team through coaching, performance management and appraisal techniques. Ensuring … maximum operational effectively & efficiency across all aspects of the freight operations Ensuring the Department is meeting KPI's & budgetary requirements Full responsibility of the management and development of the employees within the department. I.e. Performance management, Absenteeism, MPPs, disciplinary hearings with support of Directorship & HR Department. Ensuring … Manager will encompass the following skills: 3+ years experience in Freight Forwarding (air, sea, road or cross-trade) Experience at a supervisory or branch management level Expert knowledge of Freight quotations, pricing, facilitation Customs knowledge across the freight sector Knowledge of a variety of air or ocean freight areas more »

Job DescriptionLocation 90% remote, 10% onsite PrestonMust Be Eligible to go through BPSS clearanceMandatory Skill: Certification in SuccessFactors Performance Management and Goal Management and other talent modulesResponsible for leading the delivery of an innovative, robust, and future-proof global SAP SuccessFactors Performance and Goals management solution for a large, multi-national organisationStrong experience of ‘hands on’ SuccessFactors Performance and Goals Management configuration, and knowledge and experience of integration into the rest of the SuccessFactors suite.Ability to plan, prepare and deliver design and playback workshopsGuide the customer on SF talent best practice and more »

Location 90% remote, 10% onsite Preston Must Be Eligible to go through BPSS clearance Mandatory Skill: Certification in SuccessFactors Performance Management and Goal Management and other talent modules Responsible for leading the delivery of an innovative, robust, and future-proof global SAP SuccessFactors Performance and Goals … management solution for a large, multi-national organisation Strong experience of ‘hands on’ SuccessFactors Performance and Goals Management configuration, and knowledge and experience of integration into the rest of the SuccessFactors suite. Ability to plan, prepare and deliver design and playback workshops Guide the customer on SF more »

s (CMO) structure within the two Local Care Organisations providing knowledge, experience and expertise to the design, implementation and operation of a population health management approach to improving health and wellbeing outcomes for residents in Manchester and Trafford. The Population Health Management (PHM) Strategic Lead is a significant … strategic leadership role at citywide and borough levels to ensure the neighbourhood models focus on population health management (PHM), are co-produced, resident-centric (service design through to evaluation and governance), improve access and address inequities. The post holder will provide strong and visible leadership across the Neighbourhoods in … role will support the locality level design, development and mobilisation of local and regional strategies and policy changes as they relate to population health management methods. A tailored approach will be taken, recognising the different stages and needs of the two LCOs and their populations and respective stakeholder arrangements more »

Programme Performance Associates (All levels) Overview of Role: Lead the development of programme/project controls strategies and processes aligned to client and project requirements that provide quality insights and information on performance, forecast, threats and opportunities Integrate and challenge planning, commercial, engineering, construction and risk teams to … develop and implement appropriate processes, data and performance measurement techniques e.g. earned value, rules of credit. Assure Project baselines (scope, schedule, estimates and risk) at various stages of the project lifecycle, ensuring baseline integrity is maintained effectively. Work with data analysts to develop appropriate forward looking performance metrics … efficiencies and opportunities for efficiencies utilising both internal D2 benchmarking data tools, but technologies such as Nodes and Links and nPlan. Communicate the programme performance to stakeholders at all levels, adapting messaging to suit the stakeholder and their needs Work within and/or lead multi-disciplinary project controls more »

People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. Across the globe, one thing is universally true of the people of Accenture: We care deeply about what … who are responsible for managing client accounts and ensuring the delivery of contractual commitments, and Application Maintenance Support experts, who handle problem resolution, incident management, and process improvement in a production environment. Your strong SAP knowledge, combined with your excellent customer management and ITIL process awareness, will be … instrumental in delivering exceptional service and continuous improvement for our clients. We are looking for experience in the following skills: 7+ years Excellent customer management skills, acting as the face of the Service Delivery capability to clients and engaging with them regularly. Ultimately responsible for the delivery of SAPs more »

projects within the NHS Benchmarking Network, working closely with health and care organisations across the UK to gather, analyse, and interpret data to drive performance, quality and service improvements. Main duties of the job Manage end-to-end benchmarking projects, including scoping, planning, execution, and reporting. Collaborate with internal … and external stakeholders to identify key performance metrics and areas for improvement. Develop project timelines, deliverables, and milestones, ensuring projects are completed to the required time, cost and quality. Lead data collection efforts, ensuring accuracy, completeness, and compliance with data protection regulations. Analyse benchmarking data to identify trends, patterns … relationships and ensuring high levels of satisfaction and engagement. Roles at this level may be required to manage a range of assigned resources. Staff management duties may be either through direct line management (including appraisals, performance management and other duties) or through matrix management of more »

for innovative & proactive team players who are not afraid to get stuck in. Day to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configuration management database for Newcastle based assets. Coordination of local joiners … leavers, movers where a DS service or asset is involved Contract Management for a subset of Digital Services contracts - supplier review meetings, performance management and contract renewals Performing local digital activities requiring low level technical competence Software Licencing management, evaluations, and renewal Desktop Management Procurement … of technical equipment from suppliers Project management of technical procurement projects Local event management in the context of DS service provision (eg. meeting rooms etc.) Leading the Carbon NetZero activities for the Digital Services Team General office management and support Behavioural Skills and Qualities: Service Management more »

a large variety of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide … team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance … across other data and insights teams to ensure one truth on data and forecast of improvements. Conduct regular review meetings with Managers to discuss performance with their teams, set goals, and identify any support or resources needed to perform their roles effectively. Address any issues that affect team performance more »

our service and are currently implementing Digital Pathology across all sites. We are looking for a visionary leader with excellent communication skills and a management qualification, or evidence of developed management skills. HCPC registered, you will have significant Histopathology experience, with a good awareness of current issues in … for Cellular Pathology in strategically develop the Histopathology, Cytopathology and Mortuary services Act as the Laboratory Manager for the Department, taking responsibility for the management of the department, its resources and technical services including the scientific and clerical staff, finance, equipment and space. The responsibility covers the following main … quality led, efficient and safe service and providing specialist advice on technical issues. With the Clinical Director and Directorate Manager lead the Histopathology Senior Management Team allocating staff and resources to maximum benefit. Be an active member of the Cellular Pathology Senior Leadership Team, proposing and driving the strategic more »

a dedication to customer satisfaction. Responsibilities, Experience & Qualifications (Italian language skills preferred as is a business appreciation of Italian culture) Bachelor's degree in management, business or a related field, MBA or equivalent preferred. Passionate about people, whether it's customers, or colleagues, with the ability to lead cross … able to spot opportunities that add value. Maintaining budgetary oversight for efficient financial operations. Aspirational, to achieve a world class, customer focused business. Good performance and project management skills. Skilled and experienced at strategic and business planning, based on market trends. Robust financial management skills, able to … year on year, identifying new and improved key metrics to evidence progress and performance. To improve profitability by ensuring the business has a positive, performance-focused culture. To be data driven, monitoring and analysing performance across the organisation. To take remedial action where necessary to ensure that targets more »

team of Total Loss/Fire and Theft Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team. What you will be doing: Lead a team of Total Loss & Fire and Theft Handlers Performance management of … staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare Undertaking handler audits of a minimum of 5 file audits per handler per … service providers delivering the right outcome for both the customer and Acorn Insurance To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training Ensure the effective management of inbound call handling philosophies are adhered to more »

paced and rapidly growing team. In this newly created role as a Resource and Scheduling Manager you will be responsible for identifying fundamental asset management & planning issues, bringing rigorous analytical thinking in to the business and support the business to run more efficiently and maximise field based engineering resource. … friendly arrangements, tax efficient benefits and generous annual leave. RESPONSIBILITIES As a Resource and Scheduling Manager , you will be: Leading and maximising data, asset management and planning reporting and analytics capability through the ownership of existing software along with real time engagement Presenting new ideas, management information, analysis … of engineers within the national business Developing and maximising capacity modelling to drive recruitment optimisation and reduce costs Developing productivity incentivisation schemes for engineering performance delivery and performance coaching for key stakeholders Managing the recruitment, performance management and development of staff to ensure that the resources more »

Development to lead our Research and Development (R&D) team in the design, development, and enhancement of mass spectrometry products. This is a Senior management position where you’ll have department responsibility (8-10 direct reports), engineering management & design authority, project management (oversee multiple concurrent projects), process … management and general engineering leadership within a design & manufacturing environment. Experience in a senior leadership position, including Head of Engineering/Engineering Director/Technical Director/NPI Director/Technical Manager within manufacturing is essential. Proven experience managing multidiscipline engineering teams, including mechanical, electronics/software is essential. … within the field of scientific instrumentation. Participation in the setting of department budget and managing to budget 8-10 direct reports Recruitment, training, and performance management Ideally have an electronics background and be able to provide expertise for electronic design Management and technical oversight multi-disciplinary projects more »

Position: Project Management Business Partner Pay rate: £37.04 p/h inside IR35. location: Broughton, UK Role Type: 12 Month contract with extension Position: Hybrid IO Associates seeks a Project Management Business Partner for the Broughton site . Join a global aerospace leader specializing in commercial and military … the PM Office. You'll provide support to the SA Wing VSM team (OSW) at the stream level across all facets of professional project management, aiming to meet time, cost, and performance goals. Responsibilities Ensure strong project management expertise supports VSM projects, applying appropriate structures, governance, and … project needs while adhering to PM standards, fostering efficient communication and stakeholder management. Advocate Agile methodologies, oversee end-to-end project plans, and monitor performance, proposing corrective actions as needed. Manage Risk & Opportunity processes, collaborate with Finance for cost and progress comparisons, and generate reports with relevant KPIs for more »

is team focussed, compassionate and will foster excellent team working and share our values and ethos. The role is responsible for overseeing the operational management of the practice, CQC compliance, HR, health and safety. The successful candidate will be able to demonstrate clear leadership, operational management, strategic planning … and updating all organisation policies and procedures Leading change and continuous improvement initiatives Ensuring the team reach QOF targets Adopting a strategic approach to management of all patient services Developing, implementing, and embedding an effective communication strategy (internal and external) Ensuring the organisation maintains compliance with its NHS contractual … promoting the use of patient online services Maintaining the organisation and NHS choices websites Liaising at external meetings Marketing the practice appropriately Supporting the management of the Patient Participation Group Effectively managing/supporting the management of all complaints in line with current legislation and guidance The management more »