8 Performance Management Jobs in Wales

and implement service desk policies, procedures, to optimize service delivery and ensure adherence to ITIL processes and procedures. You shall also monitor service desk performance metrics, analyse trends in IT, and identify areas for improvement to enhance service levels across the company You will be managing a team of … service desk analysts and ensuring all tasks are delegated on a daily basis. This role is 70% management and 30% technical. You will be the first point of contact for any queries or incidents this also includes responding to any incidents via phone, email, visits, or through the internal … monitoring systems. As the Service Desk Team Leader you will coach & mentor the team and produce performance management plans for the service desk team members. My client is looking for an IT Service Desk Manager and is paying a starting salary of between £35,000 - £40,000 + more »

in use across HR including Oracle HCM, SmartRecruiters and Zellis (ResourceLink).The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshooting and change management. What you'll be doing ConfiguringSmartRecruiters ATS … alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk), Providingongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud … + years of experience designing, implementing, and supporting SmartRecruiters and Zellis in a complex environment Proven Experience in Global HR & Compensation or Learning & performance management and one or more of the following modules: Global HR, Absence Management, HR Help Desk In-depth experience of analysing business requirements more »

principals contribute to the successful delivery of the outcomes and KPIs. These include fostering a best in class Community of Practice (CoP), managing the performance and development of a number of delivery managers, promoting learning and development, supporting recruitment, and contributing to quarterly and annual goals.Competencies and behaviours:We … target market).Demonstrate advocacy and prioritisation of business fundamentals.Display accountability for managing commercial activities within deliveries.Be able to recall and describe key case studies.Performance management of direct and indirect reportsDemonstrate fast remediation of performance issues.Demonstrate encouragement and mentoring of high performers, to support them towards successful promotions.Maintain compliance … with all expectations of line management responsibilities.Lead teams to effectively manage risk and quality within work streams:Demonstrate planning of and implementation of risk management activities within programme of projects, including consistent and reliable risk management processes and reporting to key stakeholders.Demonstrate activities to ensure that projects more »

principals contribute to the successful delivery of the outcomes and KPIs. These include fostering a best in class Community of Practice (CoP), managing the performance and development of a number of delivery managers, promoting learning and development, supporting recruitment, and contributing to quarterly and annual goals. Competencies and behaviours … Demonstrate advocacy and prioritisation of business fundamentals. Display accountability for managing commercial activities within deliveries. Be able to recall and describe key case studies. Performance management of direct and indirect reports Demonstrate fast remediation of performance issues. Demonstrate encouragement and mentoring of high performers, to support them … towards successful promotions. Maintain compliance with all expectations of line management responsibilities. Lead teams to effectively manage risk and quality within work streams: Demonstrate planning of and implementation of risk management activities within programme of projects, including consistent and reliable risk management processes and reporting to key more »

tasks with minimal supervision. Develop our business; networking and developing client relationships. Support the delivery of work through proactive involvement where appropriate and through performance management of personnel to ensure work is completed in a timely manner to a high-quality standard. Provide services in compliance with the more »

On site office parking Main Responsibilities: 2+ years' experience working with Fire Alarms, Intruder Alarms, Access Control & CCTV Developing and tracking budgets Perform risk management to minimize project risks Performance management within the Fire and Security Industry Meeting with clients for detailed ordering briefs and comprehensive project … and long-term solutions Knowledge and experience: 2+ years' experience working with Fire Alarms, Intruder Alarms, Access Control & CCTV Proven track record in project management in the Fire and Security Industry Excellent written and verbal communication with clients and colleagues Excellent organizational skills with attention to detail and multitasking … a must Strong knowledge of Microsoft Office Project Management Professional (PMP)/PRINCE II certification is a plus If you live locally and already hold the relevant experience as a Project Manager, then please apply now. If your application is successful a 4way member will be in touch. Project more »

JOB PURPOSE Manage an effective Housing Asset Management System to ensure the information held is robust enough to drive the operational process of the Housing Building Maintenance service. Assist in identifying required programmes of work including financial and resource demand to ensure the Councils housing stock is maintained to … to assist in identifying additional programmes of work against potential future investment and/or resource availability and react to any new legislation. Monitor performance of programmes in relation to asset compliance and programme completions and ensure accurate recording of asset data is maintained for future work programmes. A … in assisting Caerphilly Homes in successfully delivering all future work programmes contained within the 30-year business plan. KEY RESULT AREAS Ensure the asset management system is effective, up to date, accurate and reliable so future programmes of work can be created which will also identify resource demand and more »

market share of company offerings & collections services To lead, develop and manage the Service Delivery team all who work remotely throughout UK - optimising individual performance towards agreed goals and objectives with the aim of providing an elevated level of service to clients. Responsibility for the development, performance, and … delivery of the internal and external customer support for the organisation Take accountability for service delivery performance, meeting customer expectations, and driving future demand. Maintain customer relationships, while improving response and delivery times Create and present regular reports to Senior Management Resolve any service problems and customer complaints. … Identify customer trends and help develop strategies to reduce the query rates. Manage key performance indicators to grow the overall competency base within the team. Skills: Successful track record of operating at middle to senior management level within the service sector environment. Keen focus on operational metrics Can more »