1 to 25 of 41 Service Analyst Jobs in the UK with Remote Work Options

Service Desk Analyst Reference : APR20249233 Location : RSPB UKHQ - The Lodge Salary : £29,200.00 - £31,347.00 Per Annum Benefits : Standard This is a Permanent role for 37.5 hours per week. This role is a hybrid role , which will based at our UKHQ in Sandy, Bedfordshire a maximum of … days per week - therefore the successful candidate will need to live within commuting distance of SG19 2DL. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers in the day to day … insight and experience will play a big part in our ability to improve our technology maturity and skill levels across the organisation. As a Service Desk Analyst within the Technology Customer Services team you will be responsible for providing first line support for all RSPB staff and volunteers more »

Up to £30k DOE | Hybrid Working | Great Benefits and Work-life Balance A privately owned, small technology company are looking for a Service Desk Analyst to join their team based in Exeter. As a Service Desk Analyst , you will be required to conduct site visits mainly … to Friday covering 8 am- 6 pm (Rota). You must have a full UK driving licence and your own vehicle with business insurance. Service Desk Analyst Responsibilities: Being the first point of contact for customers contacting the Service Desk, taking ownership of the enquiry from start … resolving, and progressing proactive alerts, both in person and remotely Providing support to the internal training team Providing customers with a one-stop support service Service Desk Analyst Requirements: Proven experience in providing excellent IT support Experience working within a Service Level Agreement (SLA) environments Microsoft more »

Service Desk Analyst - Liverpool Are you a skilled Service Desk Analyst looking to work for an international law firm? They successfully achieved the Legal Technology Team of the Year award, acknowledged for their innovation! They have 300+ partners worldwide, supporting 750+ users, and cover a variety … including tailored benefits! Law firm or professional services experience is an advantage . What does the role entail? As the Service Desk Analyst, you will join the IT Services Team and will report to the IT Service Desk Supervisor. Key responsibilities: First point of contact for all … that issues are quickly and professionally resolved. Monitoring open calls, ensuring resolutions and appropriate updates are carried out. Suggest and develop ideas for improving service quality and customer satisfaction. What skills will you have? The ideal candidate will meet these requirements: 1-3 years' experience working as a Service more »

Service Desk Analyst TBA Group produces market leading, large-scale, distribution and supply chain software products used by customers worldwide and is aiming for further substantial growth over the next 5 years. We are looking to recruit a Service Desk Analyst on a permanent basis in … Doncaster . As a Service Desk Analyst you will be responsible for providing technical support to our clients, ensuring timely resolution of issues, and maintaining high levels of customer satisfaction. Please note; although we offer hybrid/flexible working - you will be required to come to the office … an extended day; the working hours will be 05:30 14:00 and 08:30 17:00 in weekly rotation. Key Responsibilities of a Service Desk Analyst; Serve as the first point of contact for clients seeking technical assistance via phone, email, or ticketing system. Triage, diagnose and more »

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties … for services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free more »

Service Desk Support Analyst Location: Milton Keynes, UK with option of working from home. Salary: £22000 - £25000 per annum + Bonus UK passport/Settled status/ILR status holder is required as you will undergo UK Security Check clearance for this role. Identifi global are the resourcing … partner for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a Service Desk Support Analyst. As a Service Desk Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly … customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to more »

Service Desk Analyst Chester 12 months contract Salary starting from £30,000pa dependant on experience, plus benefits (see below) Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all … work. This is core to who they are as a company and how they drive responsible growth. My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension … This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background. Knowledge and Skills experience in Microsoft Office application suite -- how to, in addition to troubleshooting. customer service skills. may include, but not more »

Service Desk Analyst Chester 12 months contract Rate from £200 per day via Umbrella Company Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs … work. This is core to who they are as a company and how they drive responsible growth. My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension … This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background. Knowledge and Skills * · Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. * · Excellent customer service skills. * · Technologies may more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »

Service Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/… working both Day Shifts and Night Shifts. This will operate on 4 days on 4 days off pattern. As an 24/7 Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure more »

Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through … the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service … Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational more »

Service Desk Analyst Are you looking for a role with flexible hours? Are you looking for a role that can work around your lifestyle? If so We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time … have the ability to manage and prioritise your own workload, with a pro-active attitude towards investigation and resolution of incidents. Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and … implemented. Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests. Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making more »

About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst CaerphillyHead Office £23,795 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like to … And if youre driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group: Youll be supporting our end users with service requests and incidents, either via telephone, email, or our more »

Job Opportunity: ICT Service Desk Analyst at Suttons International Location: Hemel Hempstead (Hybrid) Salary: CIRCA £24k ? Suttons International are a long standing and successful global logistics provider and we have an exciting opportunity for an ICT Service Desk Analyst to join our fabulous team in Hemel … Hempstead! The Role As an ICT Service Desk Analyst you will provide incident and request resolution to ensure that personnel throughout the organisation can access and utilise the software and resources they need to conduct their daily activities. Key Accountabilities Provide expert 1st line Incident identification, support and … all stages Ensure Tickets escalated to more senior Resolver Groups are correctly documented and investigated beforehand Work with internal Resolver Groups to ensure excellent service at all times Liaise with external support providers through to resolution Ensure Service Desk Tickets are managed within SLAs Provide site visits and more »

IT Service Desk Analyst £28,606 - £32,606 per annum (depending on experience) Hours: Full-time Location: Blended - Edinburgh Closing Date: 31 May 2024 Ref: GM 1226 This IT Service Desk Analyst role is for anyone with a passion for IT, a desire to learn, and … of up to 9%, 11% or 13% (age-linked). Enhanced parental leave. Private BUPA insurance. 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period. Staff wellbeing allowance of up to £25 per month/£300 per … list of benefits we have to offer and why Energy Saving Trust is a great place to work. The team The team of four service desk analysts sits within the IT team and supports the internal IT requirements of the organisation. We work inclusively and collaboratively across our London more »

Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our … Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to … working with customers to provide timely solutions to their technical issues. With this in mind, we are looking for people that have exceptional customer service skills with a desire to help people and to provide a solution to their problem. You will ideally be a fast learner with an more »

Goodman Masson are excited to be partnered with a large sized housing association on their search for a Service Charge Analyst! What is the role? Main responsibilities: Analysing and reconciling service charge income and expenses Maintaining accurate records of service charge transactions Collaborating with property managers … to ensure timely and accurate billing of service charges Reviewing lease agreements to determine applicable service charge allocations Calculating service charge budgets based on property expenses and projected costs Conducting regular audits of service charge accounts to identify discrepancies or errors Providing financial reports and analysis … related to service charge income and expenses Communicating with tenants regarding service charge inquiries and disputes Ensuring compliance with accounting standards and regulatory requirements Assisting in the preparation of annual service charge budgets and forecasts Participating in meetings with property management teams to discuss service charge more »

Our client has an urgent requirement for a Service Desk Analyst to join a skilled team of 8 on a 6-week remote contract. About You: The successful Service Desk Analyst will need to have: 2-4 years of experience in a Service Desk/ more »

Senior Service Desk Analyst Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have you … ever thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If youre passionate about technology and ready to lead a high performing team, this could be your next … to a Cloud platform. No matter the task, they are on hand to support. Now, youve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and services more »

Junior Service Desk Analyst – Up to £260 P/D Inside IR35 – London (Hybrid) This is an initial 6 month rolling contract with the possibility of turning into a permanent position. This is with a well-regarded Asset Manager based in London. The role is an Inside IR35 … position, offering up to £260 per day. You will be joining the well-established service desk team, offering predominantly 1st line support and supporting BAU operations. You will be the first port of call for all user issues & escalating tickets to 2nd/3rd line support. This is a … junior position & you will be in the early stages of your career, with that in mind, you will need: Years’ Service Desk Experience (1st Line) within the Financial Industry – Preferably Buy-Side/Investment Management to Citrix to Active Directory Supporting VIP Users The company implements a hybrid work more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling … how do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »

Job DescriptionService Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/… working both Day Shifts and Night Shifts. This will operate on 4 days on 4 days off pattern. As an 24/7 Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure more »

Senior Service Desk Analyst – Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have you … ever thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If you’re passionate about technology and ready to lead a high performing team, this could be your … a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and services more »

Senior Service Desk Analyst – Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have you … ever thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If you’re passionate about technology and ready to lead a high performing team, this could be your … a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and services more »