Company Overview Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers! This is a more »
The successful Customer SupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries … providing technical support and quotations Networ... APCT1_UKTJ more »
JOB TITLE: SC cleared Solution SupportEngineer LOCATION: Aldermaston, SALARY: £56,525 WORKING HOURS: Standard office hours 9 day working fortnight, every other Friday off Holding SC or DV clearance is a MUST. Due to the clearance required we can only progress with British nationals Purpose of the more »
JOB TITLE: SC cleared Solution SupportEngineer br br Please make an application promptly if you are a good match for this role due to high levels of interest. br LOCATION: Aldermaston, br SALARY: £56,525 br WORKING HOURS: Standard office hours br 9 day working fortnight, every more »
Are you ready to be a hero in the world of mobile technology? We are seeking a passionate Customer SupportEngineer to join our dynamic team in Manchester, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity to more »
The successful Customer SupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries … providing technical support and quotations Networ... more »
from leading investors so far, with $140 million raised in the last Series C funding round in January 2023. Your Role As a Customer SupportEngineer within the Support team, you will play a critical role in providing technical support and guidance to our customers. You … a combination of technical expertise, problem-solving skills, communication skills, empathy, a proactive attitude and a passion for customer service excellence. Responsibilities Provide technical support and resolve customer requests via email, phone, and other communication channels. Qualify incoming requests, including technical issues, questions, requests and other inquiries. Prioritise requests … future reference and knowledge sharing. Create and maintain customer FAQs and Knowledge Base articles. Requirements What you need to succeed: Recent experience in technical support, customer service or similar role. Experience diagnosing and debugging complex systems (Grafana, Prometheus, Cloud Operations Suites, etc) Familiar with Linux/Unix environments and more »
The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some budgetary … Germany. Will coordinate with the global IT Security team to address potential threats and initiatives as needed. Provide helpdesk services including day-to-day support for all IT-related queries and issues and provide support where required. Use the Ivanti service desk and manager to track all service … of all Microsoft and corporate-approved third-party software applications. Coordinate with local and global IT leadership to ensure adequate IT resource availability to support the needs of the business. Provide remote and onsite support to Spellman facilities globally as required Requirements Experience in all Microsoft Windows Enterprise more »
Our client is a well-established developer of specialist electronic equipment. They are seeking an Electronic Product SupportEngineer to join their team. The Role Provide technical support for both the Engineering and Production departments; often being the go-between for these teams to find a solution. … Support design team through development process. Able to identify the root cause and propose solutions. First point of technical contact for the production team when they have queries. Work within engineering team to support formal qualification of products. Preparing units for qualification. Creating test plans. Attending test house … to supervise/support testing as required. Come up with creative ideas for test solutions both for development and production verification. Own the design of any jigs and fixtures; taking requirements and producing a solution. The Candidate Electronic engineering qualifications – ideally degree. Experience in formal product certification. e.g CE more »
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the … On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be … to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to more »
Reading, England, United Kingdom Hybrid / WFH Options
Mayflower Recruitment Ltd
Support pre-sales activities by providing technical expertise and insights related to print solutions. Work closely with sales and technical teams, to contribute to the development of tailored print solutions for clients, ensuring alignment with their business objectives and requirements. Key Responsibilities:- Technical Assessment: Conduct a thorough analysis of … practices, and emerging solutions to help them make informed decisions. Technical Documentation: Prepare comprehensive technical documentation, including solution architectures, diagrams, and implementation plans, to support the sales process and ensure smooth implementation. Vendor Relationships: Develop and maintain strong relationships with print technology vendors to stay updated on product developments … work collaboratively in a fast-paced environment, both independently and as part of a team. Prior experience in a pre-sales or technical sales support role would be a distinct advantage. Flexible & reliable with a strong work ethic. Mayflower is acting as an Employment Agency in relation to this more »
Buckinghamshire – Product Technical SupportEngineer - £35k-£45k – Medical Devices My client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical SupportEngineer to join their expanding team. You will support the sales team and the … customers with regards to the technical aspects of their product range. Main Duties: + Working closely with the engineering team to give technical product support + Ensuring that all technical enquiries are dealt with in a timely manner + Producing technical specification documents + Carrying out internal testing of … products + Ensuring that the correct product specifications are used on quotations Knowledge/Experience required: + Experience in a support position or in a customer-facing role + Engineering knowledge + Strong spoken and written English skills + Knowledge of any of medical devices, torque, power or gears more »
Graduate Technical Engineer - South East England, £37-38k - Clients are a very smart, Intelligent company working on Next Level Technologies, Software and Applications. AI, Machine Learning, NLP, IoT, IT Security, Contact Centre applications, SaaS, Cloud, and much more. Graduate Technical Consultant,The role will lead into a "Software more »
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT SupportEngineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »
America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a First Line Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing and troubleshooting network issues more »
dimensional part thats decorative with circuit pathways and enhanced electronic features to enable the human-machine interface in an automobile. Job Purpose The Technical SupportEngineer will be responsible for developing technical knowledge for product and process evaluation, material testing and characterization. In addition, the Technical SupportEngineer will provide technical and laboratory support to external and internal requests for Film & Smart Surface Solutions business. As a key member of the Film and Smart Surface Solutions (F&SSS) Team, the Technical SupportEngineer will be responsible for product testing activities, developing applications … for product evaluation, material testing and characterization. In addition, will build knowledge and understanding of internal and external specifications and processes to provide technical support to global customers and colleagues. Job Responsibilities Ensure that Company ISO, Health, Safety and Environmental policies are fully implemented during all activities. With minimal more »
1st Line SupportEngineer/First Line SupportEngineer/IT SupportEngineer Office based in Havant Salary up to £25,000 This 1st Line SupportEngineer/First Line SupportEngineer/IT SupportEngineer is an … a transformative, modern workplace environment. Package Salary up to £25,000 23 days paid holiday + Bank Holidays Pension Scheme Healthcare Scheme 1st Line SupportEngineer/First Line SupportEngineer/IT SupportEngineer Responsibilities: 365 Administration setting up users, changing passwords, security … phone calls with clients Attending client sites to troubleshoot and resolve issues Responding to Endpoint Manager and RMM alerts Update client documentation 1st Line SupportEngineer/First Line SupportEngineer/IT SupportEngineer Requirements: First-hand administration and implementation experience with Microsoft more »
Hitchin, Hertfordshire, South East, United Kingdom
dormakaba
excellent customer service skills, knowledge of mechanical engineering and the ability to understand and explain engineering principles to others? We are currentlyseeking a TECHNICAL SUPPORTENGINEER to offer customer and product support to our clients in the construction and associated industries. A JOB THAT MATTERS : YOUR TASKS … Based in our Hitchin Headquarters, our Technical Support Engineers ensure that our customers always get the right part for the right application, and make sure that our customers have all the information that they need to get the best out of our products.As a Technical SupportEngineer, you will work closely with internal and external customers to provide technical support on dormakaba products to customers throughout UK & ROI. Primarily the role involves dealing with client queries within our product range to ensure technical suitability for the clients requirements. The right person will be able to more »
Our client, a specialist consultancy supporting the UK Defence sector, is seeking a Graduate Systems SupportEngineer to join their team. This is a permanent position offering excellent opportunities for career development and growth. As a recent graduate, you will have the chance to learn and contribute to … the design and delivery of support services for IT systems. Your role will involve working closely with Project Leads, gaining knowledge and experience in Systems Engineering and Service Support principles. There will be ample opportunities to use your creativity and problem-solving skills while contributing to shared goals. … IT Service Management and Defence technology sectors Engaging with clients and developing consulting skills Gaining hands-on experience in the design and delivery of support services Contributing to problem-solving initiatives and achieving shared goals Shaping your future career through a variety of experiences Job Requirements: Enthusiasm and motivation more »
Overview Reporting to the Process Engineering Manager, the Production SupportEngineer is responsible for ensuring optimal OEE (Overall Equipment Effectiveness), through effective preventative maintenance and corrective actions to reduce equipment down time, in line with the expectations of Operations. Additionally, providing engineering support to Operations and ensuring … to interpret drawings, specifications, work instructions and create new ones if required. Maintenance of Equipment: You will be able to demonstrate their ability to support and repair equipment and systems. Mechanical Exposure: Have worked in an environment with some mechanical requirement (assembling items etc). ERP Systems: Exposure to more »
Havant, Hampshire, South East, United Kingdom Hybrid / WFH Options
Verto People
Graduate Network Engineer/Graduate Technical SupportEngineer/Junior Network Engineer/Junior Network SupportEngineer/Graduate Network SupportEngineer required to join a global leader of flight tracking based in Havant. You will be joining a small and dedicated … team to enhance and take ownership of the global network of tracking receivers. The successful Graduate Network Engineer/Graduate Technical SupportEngineer/Junior Network Engineer/Junior Network SupportEngineer/Graduate Network SupportEngineer will have at least a … Havant. Package Up to £30,000 Hybrid working 37.5 hours per week 33 days holiday (inc bank holidays) Pension scheme Private Healthcare Graduate Network Engineer/Graduate Technical SupportEngineer/Junior Network Engineer/Junior Network SupportEngineer/Graduate Network Supportmore »
diversity and releases potential to advance humanity. Overview The role will be based in our offices at Chandlers Ford, Hampshire. As a Tech Services SupportEngineer, you will assist with technical support via the telephone, upload software via production, evaluate and repair laptops and also RMA returns. … can expect: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). A flexible working environment. Support and training. Before you go: We believe that diversity and inclusion bring benefits to the business and that people work better when they can … zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. You may also have experience in the following: Engineer, Desktop Support Technician, Network SupportEngineer, Field Service Technician, Solutions Support Specialist, Support Operations Engineer, Application Supportmore »
Senior IT SupportEngineer/IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,500 per annum Seeking a Senior IT SupportEngineer to join an established IT Team in an educational organisation. This role involves working closely … with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a role which … the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type supportmore »
3rd Line SupportEngineer/Third Line SupportEngineer Location: Witney Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rd Line IT SupportEngineer to join an established wealth management and financial services company. This role involves … providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role working as part of small IT Team in which you will work on wide range of IT Systems and Infrastructure, alongside day-to … performance and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility for assigned more »
Overview of the role We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support for our client. You … and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2nd Line IT Engineer: Although you will be on site at one of our clients you will be an important member of the Tailor Made Technologies team, you … will be the face of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticket management, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising events more »