Are you a skilled IT SupportEngineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT SupportEngineer to join one … clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT SupportEngineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You … days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and more »
Farnborough, Hampshire, South East, United Kingdom
Spectrum IT Recruitment
Are you a skilled IT SupportEngineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT SupportEngineer to join one … clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT SupportEngineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You … days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and more »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day … to-day tasks. Responsibilities: Support a wide range of services including, network devices, security, data protection, Office 365, print management, mobile device management etc. Ensure that team members follow the agreed ticket escalation protocol Ensure fair distribution of helpdesk tickets and related tasks, and escalate as necessary to the … maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience working with the following more »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day … to-day tasks. Responsibilities: Support a wide range of services including, network devices, security, data protection, Office 365, print management, mobile device management etc. Ensure that team members follow the agreed ticket escalation protocol Ensure fair distribution of helpdesk tickets and related tasks, and escalate as necessary to the … maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience working with the following more »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day … to-day tasks. Responsibilities: Support a wide range of services including, network devices, security, data protection, Office 365, print management, mobile device management etc. Ensure that team members follow the agreed ticket escalation protocol Ensure fair distribution of helpdesk tickets and related tasks, and escalate as necessary to the … maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience working with the following more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
This is a fantastic opportunity for you to work as a 1st Line SupportEngineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will be working on … Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1st line supportengineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you … it will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover Income protection Critical illness more »
Application SupportEngineer £30,000 - £32,000 Milton Keynes Position Overview: Our client is seeking an Application SupportEngineer to expand on their successful IT Department on an urgent basis. The ideal candidate will have experience with Microsoft technologies, particularly Microsoft SQL Server Database, along with … Support. Additionally, preference will be given to candidates who have a Microsoft Certification as a Dynamics 365 Business Central Functional Consultant. Key Responsibilities: Application Support: Provide comprehensive application support for our systems, including troubleshooting and issue resolution related to Microsoft technologies and SQL Server Database. System Migration Support: Assist in the transition to a single system by providing technical expertise and support throughout the migration process. New System Implementation: Collaborate with cross-functional teams to support the implementation of new systems, ensuring seamless integration and functionality. Technical Expertise: Serve as a subject matter expert in more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
you looking for your next step in your security cleared career? This is a fantastic opportunity for you to work as a 1st Line SupportEngineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can … secure site near Reading, hybrid working of 1 week in 4 is supported after onsite training is completed. Job summary: As the 1st line supportengineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you … escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active SC clearance Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain DV clearance Life cover Income protection Critical illness more »
2nd Line supportengineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears of the business and be fully … Skillset required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based ‘Manufacturer Knowledge Base’ investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … server/network troubleshooting Escalation of client requests (systems development & sales) to consultants/account managers. On-site support/delivery of goods & services to clients, site auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with more »
Dartford, England, United Kingdom Hybrid / WFH Options
Tiro Associates - Executive Search & Selection
As a Telematics SupportEngineer with this established, rapidly expanding business, you will play a crucial role in the development and enhancement of the company's telematics products. This challenging role requires an experienced Support/Applications Engineer degree qualified in computing or IT. Our client … market leading business has an employee centric culture offering ongoing personal development and great career prospects coupled with employment stability. Your responsibilities as Telematics SupportEngineer: -- Provide Project Support: Actively participate in project meetings and new product introduction processes, contributing to effective planning and execution -- Supplier Collaboration more »
Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
Application SupportEngineer As an Application SupportEngineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills … a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in … computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting and resolving complex technical issues. • Solid understanding of database systems (SQL, MySQL, etc.) and web technologies (HTML, CSS more »
We are looking for Senior SupportEngineer for Winchester Location : ROLE PURPOSE (summary) SupportEngineer will provide production support (24/7/365) to BSS application suite and its associate interfaces. KEY ACCOUNTABILITIES Resolve the Incidents raised as per the defined standards of time … cost and quality for increased customer satisfaction. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications. Manage smooth coordination between offshore and … the KEDB & Runbooks from time to time. Analyse all business processes and ensure compliance to all controlled processes according to business requirement. Provide daily support (24x7x365) with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Work more »
Job DescriptionDesktop SupportEngineer/1st Line Support We are on the lookout for a Desktop SupportEngineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation!Resolving … Devices Imaging and Deploying Desktops and Laptops for End Users Provision of Hardware Creating and Maintaining Operational Documentation Experience:2 + Year's Desktop Support/Level 1 Windows Support Experience Medium/Large Corporations Strong problem-solving capabilities. Proactive Contract£100 - £120 Per Day (Inside IR35 more »
IT SupportEngineer Windsor UK Driving License Required Salary: Up to £38,500 Summary Hays are working with one our clients on the position of an IT SupportEngineer, the below is a breakdown of the role and its responsibilities. The job role is responsible for … training of new staff • Liaise with management and trainers on the training of employees on new software and hardware, to troubleshoot, and provide technical support when needed • Liaise with management and trainers to identify the technology requirements, support and training for new employees. Other general duties include: • Promote … and support the organisations ethos of best practice in health care • Positively promote the organisation through professional personal conduct both in and out of working hours • Ensure that you have read and understood all relevant organisation policies and procedures and that you, yourself, comply with these at all times more »
IT SupportEngineer – Pulborough As a skilled IT SupportEngineer who is confident in a helpdesk environment you will supporting multiple sites of between 100 to 300 users. Reporting directly into the IT Manager you will have as escalation point; this one could be for you more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
IT SupportEngineer - Kent - Onsite - £30,000 per annum + excellent benefits Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1st Line SupportEngineer to be responsible for ensuring all IT Systems are up and running and providing users … ownership of incidents and requests assigned to you and manage them through to resolution. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and … the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years’ experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS more »
Salary: £27,000 - £30,000 per annum Brand: Cantium Business Solutions Location: Kings Hill The Role Cantium is seeking a Senior Desktop SupportEngineer to join our Regional Support Team. This role involves providing proactive and reactive IT support for all Cantium Business Solutions local authority … customers. As the Senior Desktop SupportEngineer, you will be responsible for responding to user requests for support through remote tools and hands-on triage, ensuring timely resolution or escalation to the Desktop Support Manager. This role may require some field-based IT support, so … Maintain proactive estate monitoring to make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support and compliance with predetermined service standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This more »
2nd Line SupportEngineer/Customer Service 2nd Line SupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific … Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do … not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant desire more »
Hitchin, Hertfordshire, South East, United Kingdom
dormakaba
excellent customer service skills, knowledge of mechanical engineering and the ability to understand and explain engineering principles to others? We are currentlyseeking a TECHNICAL SUPPORTENGINEER to offer customer and product support to our clients in the construction and associated industries. A JOB THAT MATTERS : YOUR TASKS … Based in our Hitchin Headquarters, our Technical Support Engineers ensure that our customers always get the right part for the right application, and make sure that our customers have all the information that they need to get the best out of our products.As a Technical SupportEngineer, you will work closely with internal and external customers to provide technical support on dormakaba products to customers throughout UK & ROI. Primarily the role involves dealing with client queries within our product range to ensure technical suitability for the clients requirements. The right person will be able to more »
ApplicationSupport Engineer Up to 65k Wokingham - Fully Onsite Austin Fraser has an exciting opportunity for a SupportEngineer to join a company in the global healthcare industry that has created software used by Doctors and Nurses to improve the quality of patient safety. Due to exciting plans … this year, they're looking to onboard a SupportEngineer to oversee the integrity and security of SaaS deployments, consistently aiming to enhance performance by scaling, configuring, and fine-tuning. In return you will benefit from private medical insurance, bonuses and many more! The role: Out of hours … support Collaborate with stakeholders and team members to validate the automated deployment, configuration, and upgrading of the infrastructure. Monitor, investigate and resolve incidents, test infrastructure, monitor security validation and constantly improve security. Provide excellent customer service Create professional and detailed RCAs. The candidate: Hands on experience with Linux and more »
3rd Line SupportEngineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rd Line SupportEngineer you will be responsible for providing technical support in line with business requirements and processes. … implementation, escalation points, monitoring, reporting and document generation. Role & Responsibilities: Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket … and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years’ experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint more »
Senior 2nd Line SupportEngineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity … and achieve their business goals. As the Senior 2nd Line SupportEngineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You will work closely with the clients to address their IT needs, troubleshoot … technical issues, and provide proactive solutions to ensure the smooth operations of their IT systems. As well as being a hands on engineer, this role is to provide the next step in someone’s career, to take on the leadership role within the team. You will be providing mentoring more »
Network SupportEngineer £35,000 - £42,000 Shepperton VIQU have partnered with a global media company who are currently recruiting for a Network SupportEngineer to join their team. The role You will be providing face-to-face support to external stakeholders. Installation, configuration, and more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
Searchability (UK)
Second Line SupportEngineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If … you are a 2nd Line SupportEngineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading MSP, looking to add value to their ever growing … and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into 3rd line capabilities. You will be expected to hit the ground more »
Bicester, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
Construction SupportEngineer HS2 Drainage and Highways Based in Calvert Huge Progression & Training Opportunities Hybrid £45,000 + £55,000 + Package & Benefits Excellent opportunity for an ambitious construction professional with drainage experience to join a rapidly growing firm working on HS2 with fantastic career progression to Senior … roles, encouragement and support in upskilling and development alongside a generous salary and package. On offer is the chance to work on one of the UK's largest infrastructure projects, HS2 with a global business in a role where you can continually upskill your skill with future prospects in … across the Middle East, Europe, Africa, the US and UK they are now looking to continue growth in their UK Subsidiary with a Construction Support Engineer. In this role you will be based from the on site Calvert office minimum 3 days per week with flexibility to work from more »