23 Support Engineer Jobs in the South West with Remote Work Options

Are you an experienced 2nd Line Support Engineer yearning for an opportunity to take your skills to the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT … support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking to join a company that actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences … options Modern office environment that promotes enjoyment and productivity A collaborative, team-oriented culture where everyone strives for excellence! The Role: 2nd Line Infrastructure Support Engineer Leo Recruitment is hiring for an esteemed and award-winning Microsoft Gold Partner located in Dorset who uphold a strong sense of more »

st Line Technical Support Engineer, Bournemouth, £28,000 As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment where development and … company which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. Technical … Support Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and Active Directory. Antivirus more »

JOB TITLE: 2nd Line Support Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter/Hybrid (3 days in 2 days at home) Our client is looking for a 2nd Line Support Engineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background and knowledge necessary for the delivery of … 1st to 2nd Line support. JOB SPECIFICATION: 2nd Line Support Engineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI's for work completion. Provide a technical escalation point for 1st line team members more »

IT Support Engineer required by our large client in Swindonon a hybrid working basis with occasional travel to sites in the Southwest. The IT Support Engineer will join a small team of 4 responsible for supporting 600+ users across multiple sites. The IT Support Engineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities: Work as part of a team as a single point of contact for all support requests (incident and service request … Incidents/problems in line with the agreed SLA’s. To follow up on ticket statuses to requestors and communicate progress promptly. Arranging external support with the third-party vendors where issues cannot be resolved in-house and escalate when necessary. Establishing a good working relationship with colleagues and more »

Job Title: IT Support Engineer Location: Bristol (Hybrid) Salary: up to £37,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an IT Support Engineer position. The opportunity is to work for a growing … law firm in Bristol! The Role: Troubleshoot and resolve incidents Provide best practice recommendations Create and update support tickets Maintain internal IT systems using SQL Handle escalated issues from 1st/2nd line Support team via ticketing system & MS Teams alerts. Liaise with other team members on any … support issues and escalate as appropriate to the appropriate colleague. Liaise with key infrastructure suppliers to resolve issues as required The Candidate: The ideal candidate for this role will have relevant experience with the following: An understanding or support experience of Azure, SQL, or Office 365 Be technically more »

Support Engineer Bristol base/travel to Cheltenham Hybrid working (2/3 days onsite) Salary: £40,000 - £50,000 + 10% bonus Overview This is a unique opportunity to join a highly reputable, award winning, digital solution provider that help’s transform some of the largest and … start-ups wanting to scale at pace. The role sits within Digital Operations, which one of the business' fastest growing capabilities, providing live operational support to clients. As a Digital Operations Support Engineer you will be working in a team, responsible for ensuring bugs are analysed and more »

Role: Product Support Engineer (Servo and/or Stepper drives and motors). Location: Tewkesbury, Gloucestershire. UK Salary: £40,000 - £45,000 We are looking to hire a product support engineer with experience of Servo and/or Stepper drives and motors. Specific Job Responsibilities: Provision … of technical support to existing customers via multiple media channels  Support and training of in-house and external applications engineers. Enabling communication between customers and development (R&D) teams Production of technical documentation and communications Work with customers to create world-class technical solutions using products Work closely … when appropriate Responsibilities may require domestic and international travel Core requirements: Our company is growing rapidly and is looking for a number of product support engineers. If you are looking for a rewarding and interesting step up in your career, please take a look at the list of qualifications more »

An exciting opportunity has become available for a 3rd Line Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking a motivated and … professional engineer who tenaciously pursues the resolution of complex technical issues. Location - Bristol Salary - Circa £40,000 + Bonus + Benefits + Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rd Line Engineer: At least 2 years experience working as a 3rd Line Support Engineer. Self-motivated and bring enthusiasm toward continuous improvement and innovation. Experience working for an MSP would be a huge advantage but this is not essential. University Degree in an IT field (2:2 and above) or more »

Join Growing Team as a 1st/2nd Line Support Engineer! Are you passionate about technology, customer service, and being part of a dynamic team? Were thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently … brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, youll play a pivotal role in their customer-centric approach. Heres what youll be doing: First Line Support : Handle initial customer … inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued more »

several awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! We are looking for an Electronics Support Engineer to join the Support Engineering Function. The Support Engineering Function are responsible for testing and providing technical troubleshooting during development … which includes creating product support plans to provide maintenance, obsolescence resolution and the continuation of manufacture and assembly. Responsibilities: Create solutions and solve complex problems within own discipline. Ensure adequate contribution and challenges during design reviews Contribute to technical/professional processes within own discipline. Work under minimal supervision … engineering and manufacturing objectives on-time, on-quality and on-budget which will directly impact positive project outcomes. Provide on-the-job training to support new team members Influence decisions by providing advice within closely related working teams. Remain aware of trends and emerging technology and tools within own more »

Introduction Our client, a leading technology firm in the financial sector, is currently seeking an Actimize IFM Support Engineer to join their Economic Crime Technology team. As an Actimize Engineer, you will play a crucial role in integrated fraud management, providing production support, and assisting with … various engineering tasks. This contract role offers an exciting opportunity to work in a dynamic and fast-paced environment. Key Requirements Experience in IT support Hands-on experience with Actimize IFM application (minimum 2-3 years) Responsibilities Provide production support during normal working hours and be available on … looking for a candidate who is proactive, detail-oriented, and able to work effectively within a team. Apply Now If you are an Actimize Engineer with experience in IFM support and a passion for preventing financial crimes, we would love to hear from you. Apply now to join more »

Role: Automation electrical PLC support engineer Location: Gloucester Salary: £40,000 - £45,000 + and profit related pay and pension contribution Occasional homeworking/hybrid working up to 25% of working time Special requirements: A full driving licence is required, and applicants must be eligible to obtain business … visas for USA/Canada, China and India as some foreign travel may be necessary. As a member of the applications and technical support team, you will be a multi-disciplined engineer familiar with all aspects of Mechatronic Engineering and Industrial Automation. Working with customers and our development … motors, HMIs and PC based software. This post concerns supporting both the home UK market and most industrialised countries throughout the world. The technical support team handles requests from this large customer base through four sales offices and a network of appointed distributors. Specific Job Responsibilities Running the online more »

Role: IT Support Engineer Location: Bristol Salary: £20,000 - £30,000 This is a fantastic opportunity for any MSP Engineers in Bristol. You will have the chance to work on Projects, Cyber Security and Networking Infrastructure. This is for a MSP in the area growing really fast with more »

Due to company growth and expansion, a great permanent opportunity has arisen for a SQL Systems Support Engineer working within an Energy and Data organisation. Providing a high standard of technical support to software and across systems that are predominantly running on SQL. Including configuration of the … completed query can then be communicated to the customer and that any progress is always communicated along the way. Currently, there is minimal technical support in this particular office and the successful candidate will be managed remotely but will be fully supported and excellent training provided. You will enjoy more »

defence, infrastructure, facilities management and construction sectors. The range of projects and programmes we work on are extremely diverse (varying from provision of “life support” services to the military to Portfolio, Programme & Project management to Consultancy services), resulting in a variety of work and a genuine claim that no … two days are the same.About the RoleKBR is looking for an experienced Integrated Logistic Support (ILS) Engineer to join its expanding Government Solutions EMEA. The role provides ILS engineering input and support to current UK MOD projects, as well as projects and bids for other UK Government … and some overseas travel) to Customer and Supplier sites. Working as part of a team, you will be responsible for managing ILS and service support projects to ensure ILS requirements and outputs are delivered on time, to budget, and to the required quality.What We're Looking ForAre you ready more »

defence, infrastructure, facilities management and construction sectors. The range of projects and programmes we work on are extremely diverse (varying from provision of “life support” services to the military to Portfolio, Programme & Project management to Consultancy services), resulting in a variety of work and a genuine claim that no … two days are the same. About the Role KBR is looking for an experienced Integrated Logistic Support (ILS) Engineer to join its expanding Government Solutions EMEA. The role provides ILS engineering input and support to current UK MOD projects, as well as projects and bids for other … and some overseas travel) to Customer and Supplier sites. Working as part of a team, you will be responsible for managing ILS and service support projects to ensure ILS requirements and outputs are delivered on time, to budget, and to the required quality. What We're Looking For Are more »

We are looking to recruit an experience systems engineer/3rd line engineer who has a wealth of experience working in a hybrid microsoft environment. Whist familiar with a virtualised on premise environment you will also be someone who has practical experience of providing support in an … are also investing in improving the IT infrastructure and this is a role in which you will be involved in a combination of BAU support as the 3rd line escallation point and as a technical lead on projects. Eligo Recruitment is acting as an Employment Business in relation to more »

We're looking for an exceptional Senior Infrastructure Engineer - Supercomputer Support to help us make a difference to our planet. As our Senior Infrastructure Engineer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and … partnerships and inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise The Supercomputer Support Team is responsible for managing the operating systems and core application software of the Met Office supercomputer complex. The estate currently comprises of one … agreement with Microsoft to deliver supercomputer capability for the next 10 years. Your key duties As a Linux System Administrator (Supercomputer) in our Supercomputer Support Team, you will support, monitor and manage the supercomputer users and systems which in turn support the running of our meteorological forecast more »

Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely. … Looking at appoint ASAP Providing 2nd line IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and relationship building skills, with at least 4 years IT … Support experience, ideally within an IT MSP setting. You will need demonstrable working experience of supporting and maintaining: Routers, Firewalls, Switches, Servers, Active Directory, Exchange, Migrations, Office 365, Citrix, Veeam back up and VMware Driving Licence required - You will need to go to client site as required. This is more »

and recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand more »

Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for … a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK … on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures more »

We're looking for an exceptional Senior Infrastructure Engineer - Supercomputer Support to help us make a difference to our planet. As our Senior Infrastructure Engineer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and more »

Overview Important: All applicants must be able to obtain Security Clearance *minimum 5 years UK residency* Working: Hybrid working potentials. ❓ Want to join a successful business who are passionate about solve their customers' problems, providing engineering solutions to safety and more »